Reviews (10,140)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 28, 2024

Jobelle, & all the other assistants are really helpful and quick to respond in case when issues occur. As a starting business its really great to have such a great backend to your store.

Lavida
Belgium
About 2 months using the app
July 18, 2024

Easy to use and professional

Lotusia
Canada
About 1 month using the app
July 22, 2024

Great app, great customer support (best customer support: Jemima.

ARTICFAN
United Kingdom
12 days using the app
June 24, 2024

I really enjoy their service! They answer all the questions you may have very quickly, very happy with their service!

UniqVault
United States
5 days using the app
July 19, 2024

Very easy to understand UI. Incredible customer service and human responses to queries in a matter of minutes

RURU
Australia
3 days using the app
June 18, 2024

Great third party app to aid in finding products. Support team is knowledgeable and friendly.

Levitate Apparel
United States
About 2 months using the app
July 4, 2024

Insanely good customer service every single time.

Triviv
United Kingdom
About 1 month using the app
August 27, 2024

The best

grand gear express
United Kingdom
18 days using the app
August 26, 2024

i recommend this app.

Stylexmode
Australia
3 months using the app
June 15, 2024

Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.

Whooly
Sweden
About 2 months using the app
Zendrop replied June 24, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.