Reviews (10,140)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 2, 2024

Fast and great customer service support

Luxpetsinc
United Kingdom
4 months using the app
July 8, 2024

Thank you to the team. Great experience!!

Cosy Dharma
Switzerland
2 months using the app
June 13, 2024

Zendrop is a great platform! Customer support is extremely friendly and they have a great catalog. Highly recommend!!

GyftPro
United States
4 months using the app
September 13, 2024

Prompt customer service

A-Kin Store
United States
4 days using the app
Zendrop replied September 16, 2024

Thank you for the feedback! We’re glad to hear you’ve experienced prompt customer service. Your satisfaction is important to us!

July 23, 2024

Great customer support!

TripHugz
Romania
3 months using the app
May 30, 2024

Well my user error caused a great deal of confusion when I just started out, however the support team coached me right through the whole process to get it corrected. This could be the start of a great relationship. Thank you Joanna for your help.

Sector88 Designs
United States
About 1 month using the app
July 2, 2024

I am always confident that the Agents will answer my questions at anytime.

They work 24/7.

epsaxa stores
United Kingdom
3 months using the app
July 8, 2024

10/10. Always early to catch on to products and great customer support

Expatious
Algeria
25 days using the app
June 3, 2024

Few of the representatives will ACTUALLY help you. Sometimes they the representative will end their shift or go on a lunch so it sucks having to get transferred to another representative and then having to explain your problem all over again. All of them answer pretty quickly though. I do love how they give you videos to refer to because sometimes it is difficult to visualize over text. One thing i didn't like is that one representative getting in the business of another conversation i was having with another representative. Overall, its a great app and has many awesome features but of course there is always things to improve. All love, thank you Zendrop.

Paw Clean
United States
4 days using the app
June 13, 2024

Zendrop is a great App, I am running a startup shop and Zendrop has been a great additional help with importing products and implementing them to shopify without an issue! The support is especially great aswell. The Agent Ellah answered my question with great detail and swift response.

Luminousity
Germany
About 1 month using the app