Reviews (1,461)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support and seamless Shopify integration, which simplifies product sourcing and order fulfillment. They value its automation features, like automatic fulfillment and real-time tracking, which boost operational efficiency. Additional perks include the use of a single subscription across multiple accounts and options for branded packaging. The platform also offers educational support to optimize usage.

October 9, 2024

Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.

Findenow
United States
4 months using the app
Zendrop replied October 15, 2024

Thank you for your valuable feedback! We’re glad to hear that you find our procedures seamless. We appreciate your suggestion about including reasons for declined fulfillment ...

October 31, 2024

The quality it’s super cool but delivery service zendrop offers it’s too slow

Valtorri
South Africa
About 2 months using the app
Zendrop replied November 8, 2024

Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that ...

October 1, 2024

I had an issue connecting my store to Zendrop, and was in contact with their team for four days until Shiza took over the chat. She was responsive and fixed the issue in no time. Thank you :)

I'm only giving four starts not five because of the time I had to wait for someone to respond to me.

2dayfinds
United States
3 days using the app
Zendrop replied October 3, 2024

Thank you for sharing your experience! We're glad to hear that Shiza was able to resolve your issue quickly. We appreciate your feedback about the response time, and we’ll ...

October 12, 2024

They never lied when they said they got 24/7 support. They are always there to help and their support team is really helpful for beginners who are totally green and wanna learn on the go, they answer questions that even make you feel dumb for asking but they would ask you to ask anything. Great support and I would recommend it anytime.

The linking of products in one tap is also a wonderful ...

Spooky Finds
United States
1 day using the app
Zendrop replied October 15, 2024

Thank you for the fantastic feedback! We’re thrilled to hear that our 24/7 support has been helpful, especially for beginners. Your recommendation means a lot to us.

August 8, 2024

Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.

Relaxed Desk
United States
About 1 month using the app
March 31, 2025

support is great tho shipping fees are expensive

MyBodyCare
Israel
About 23 hours using the app
Zendrop replied April 4, 2025

Thank you for your feedback! We're glad to hear you’re happy with the support. We understand that shipping fees can be a concern, and we appreciate you sharing your thoughts. ...

July 17, 2024

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

Myfayth
India
About 23 hours using the app
August 3, 2024

I juest started with Zendrop, and they really dont lie. They have EVERY PRODUCT. And i love it. I did struggle with a little glitch that made me unable to link a few roduct variants, but with the help of their team, everything got fixed. The team is extremely fast at answering too, and at any given time of the day. I told them my prolem, and sent them the link of the product that dificuties, and ...

My Store
Canada
About 1 hour using the app
December 10, 2024

they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things

Muntti Milano
Spain
16 days using the app
Zendrop replied December 20, 2024

Thank you for your honest feedback! We're glad to hear that you're satisfied with the other aspects of Zendrop's service. We understand that the order processing time can be ...

August 7, 2024

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

Fitsport
Australia
8 months using the app