Reviews (9,658)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing store functionality. It is noted for quality product sourcing, reliable suppliers, and fast shipping, which boost customer satisfaction and repeat business. The automated order fulfillment feature saves time, allowing merchants to focus on growth, while responsive customer support and custom branding options improve user experience and brand identity. Additionally, the inclusion of educational resources like live classes and an academy supports merchant learning and business operations.

June 4, 2024

Very professional team, support is always provided delivery on time, only one small issue forgetting the custom thank you card on some orders.

Havana Harmony
Netherlands
5 months using the app
July 16, 2024

Always very helpful experts at any time of day.

ZORADA
Netherlands
5 months using the app
July 22, 2024

I was having issues getting into my account and was very quickly assisted with getting the issue taken care of. Really great support!

My Store
United States
22 days using the app
June 28, 2024

Jobelle, & all the other assistants are really helpful and quick to respond in case when issues occur. As a starting business its really great to have such a great backend to your store.

Lavida
Belgium
About 2 months using the app
July 29, 2024

Been using this app for a while, faster service. Products arrive nicely, no complaints

Todoro
Belgium
5 months using the app
June 18, 2024

Zendrop has been a game-changer for my dropshipping business. Their user-friendly interface, extensive product selection, and reliable shipping have significantly boosted my customer satisfaction. The customer support is top-notch, always responsive and helpful. The automated fulfillment process saves me time, and the competitive pricing allows for great profit margins. I highly recommend Zendrop to anyone looking to streamline their dropshipping operations!

FrostyFinds™
Greece
28 days using the app
June 20, 2024

I had I problem with my 3DS authentication but Nyka at Zendrop support helped me resolve this issue which I think deserves a review! She was patient and kind.

Hydro Shot
Canada
About 2 months using the app
May 29, 2024

As a jewelry dropshipper, I do have a criticism in that most of their jewelry doesn't explicitly state the materials in the product description or product title. That being said, their products are affordable and of good quality. Also, their customer support is top-notch! They do most of the heavy-lifting for me in terms of reaching out to suppliers and asking them for that information, which is MUCH appreciated.

Etherea
United States
7 months using the app
May 24, 2024

I've had a lot of struggles with the AliExpress importer tool, and had to figure out another way to get a product from AliExpress to my store. I contacted their customer support and they are some of the most caring likeminded people i've ever gotten to speak to. They figure out your problem with you and truly do everything in their power to help!

The UltraVac
United States
3 months using the app
August 19, 2024

perfect support and everything u might need help with zendrop team are there for you..thank you so much for helping me.

Clever Cart
Canada
20 days using the app