Zigpoll Customer Surveys

Zigpoll Customer Surveys

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
5.0 (302)

Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Abandoned checkout campaigns. Uncover common pain points and recover carts.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Highlights
Popular with businesses in United States

Customer behavior

Activity tracking, Event tracking, Segmentation, Visitor IP

Marketing and sales

Abandoned carts, AI insights, Purchase tracking

Visuals and reports

Analytics dashboard, Custom dashboard, Custom reports, Data export, Notifications

Form customization

Conditional logic, Custom styles, Drag-and-drop editor, Embedded forms, File uploads, Multi-language, Multi-page, Pop-ups, Real-time edits, Templates

Survey types

Attribution, Customer satisfaction, Market research, Net Promoter Score (NPS), Post-purchase, Product feedback

Submission management

Analytics, Customer segments, Data export, Email, SMS

Launched

April 23, 2019

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo, Mailchimp, Google Analytics, Gorgias, ActiveCampaign, Checkout Extensions

Pricing

Lite

Free

  • 100 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Basic

$10 / month

  • 200 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Standard

$25 / month

  • 500 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports
  • Hide Zigpoll Branding

Pro

$100 / month

  • Unlimited responses
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports
  • Hide Zigpoll Branding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (301)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to collect crucial customer feedback through surveys, enhancing business offerings with actionable insights. It supports various uses like collecting NPS scores, post-purchase feedback, and newsletter sign-ups, featuring customizable options and advanced logic. Integration with Shopify ensures seamless connection with customer orders. Merchants appreciate the user-friendly interface, ease of setup, and the support team's fast and personalized service, particularly highlighting a support member named Jason. The app is recognized for its reliability in data collection and analysis, aiding in improved customer engagement and business insights.

July 14, 2024

Zigpoll is incredible, they always keep you updated with statistics of your polls which helps you think of creative solutions for your business, plus Jason was able to personally help me with a feature request called an action slide which allows for a person to first open up a link within the poll before proceeding to the next slide. Thanks a lot, this product is amazing!

AI Music Service
United States
10 months using the app
July 9, 2024

this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. The new AI insights are handy too. Support have been really helpful, fast at responding and willing to help

P.Happi
United Kingdom
5 months using the app
June 27, 2024

This app has been very useful for our business. Easy to set up and I like the aesthetic. I was a little confused about the pricing and Jason responded to my inquiry immediately. He was very helpful and even offered to customize the app to meet our needs. I really like how AI summarizes the responses for you so you can see a common theme at a glance. I also love that it puts the responses by the customer's order. Very useful. All in all, highly recommend!

Rocky Mountain Paw Protection
United States
3 months using the app

Support

Argonautic Labs can answer any questions you have about Zigpoll Customer Surveys.

Developer

Argonautic Labs

400 E 67th Street, New York, NY, 10065, US

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