Zigpoll Customer Surveys

Zigpoll Customer Surveys

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
5.0 (351)

Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Abandoned checkout campaigns. Uncover common pain points and recover carts.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Highlights
Popular with businesses in United States

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo, Mailchimp, Google Analytics, Gorgias, ActiveCampaign, Checkout Extensions

Customer behavior

Activity tracking, Event tracking, Segmentation, Visitor IP

Marketing and sales

AI insights, Purchase tracking, Abandoned carts

Visuals and reports

Analytics dashboard, Custom dashboard, Custom reports, Data export, Notifications

Form customization

Conditional logic, Custom styles, Drag-and-drop editor, Embedded forms, File uploads, Templates, Multi-page, Pop-ups, Real-time edits, Multi-language

Survey types

Customer satisfaction, Market research, Net Promoter Score (NPS), Product feedback, Post-purchase, Attribution

Submission management

SMS, Email, Data export, Analytics, Customer segments

Pricing

Lite

Free

  • 100 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Basic

$10 / month

  • 200 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Standard

$25 / month

  • 500 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports
  • Hide Zigpoll Branding

Pro

$100 / month

  • Unlimited responses
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports
  • Hide Zigpoll Branding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (351)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.

October 18, 2024

So far this app has been excellent and the support is even better. i first used the app to see where the people came from that were purchasing which helped me realize my Facebook ads weren't as successful as Facebooks data might have you believe. I am now using it to ask customers who are abandoning their carts what stopped them from purchasing. this app if use correctly could have some real horsepower.

Bonsai-En
Australia
5 months using the app
September 16, 2024

Great app, easy to use and perfect support. We are using it for several markets, only thing to improve here might be the translations which need to be set up for each survey again. Also sometimes it's not the most intuitive design, but in the end we manage to set everything up as we would like to and Jason is very helpful and gives quick support. Definitely one of our favorite Shopify apps.

Melvin & Hamilton
France
3 months using the app
October 17, 2024

This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys.

The support team is super responsive and resolved our inquiries while setting up the app quickly.

Fully recommend!

Wynn Petfood
Germany
5 months using the app

Support

Argonautic Labs can answer any questions you have about Zigpoll Customer Surveys.

Developer

Argonautic Labs

400 E 67th Street, New York, NY, 10065, US

Launched

April 23, 2019

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