Reviews (455)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting valuable post-purchase customer feedback, which helps refine products and optimize marketing. They value its easy setup, customization options, automated data export, and seamless Shopify integration. Features like a variety of question formats, predefined templates, AI tools, and multilingual support are also praised. The user-friendly interface and reliable performance, coupled with responsive and effective support, make it a favorite.

November 26, 2025

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging!

I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions.

Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help.

If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

Evolution Power Tools SAS
France
About 2 years using the app
November 25, 2025

Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from.

And the support has been very helpful as well.

Møbelkompagniet
Denmark
8 months using the app
October 12, 2025

Great customer service response to app users, Give us all the features we need and collects great data, lots of customizable options! super happy

The Night Owl
Australia
Over 1 year using the app
October 28, 2025

Zigpoll offers a wide variety of survey options, easy to set up and get started. We really appreciated the auto translation option, as we offer so many different languages.
The AI features for response analysis are a serious time saver that we would not want to miss! The Zigpoll team is always available to support and super friendly.

Karl Lagerfeld - Stage
Netherlands
28 days using the app
December 12, 2025

We are using Zigpoll for gathering both long-time and new customer feedback, post-purchase surveys, and fielding product finder requests via our website.

The app experience so far has been fantastic. Feature-rich, UI is intuitive, template options are plentiful, and the customization options make it easy for me to fine-tune each survey to our business end goals.

Very happy with both Zigpoll's features/UX and the prompt response I received to my Support inquiry. Strongly recommend!

BODI Company, Inc.
United States
9 days using the app
December 18, 2025

I've never experienced support as good and responsive as this. On top of that, the app is definitely the best on the market for creating surveys.

Botané
Denmark
8 days using the app
September 29, 2025

It's super easy to install, and it's so helpful hearing from your customers right after they purchased:
- Why they purchased
- Who they are
- Freely give you ideas for other things you should sell

Cassidy Labs
United States
3 months using the app
September 24, 2025

Great app. We use the post-purchase survey to find out how our customers found out about us and it is really useful data to help us know where to concentrate our marketing efforts.

We needed help with the notifications and emailed the Zigpoll team who got back to us super fast and helped us with exactly what we needed.

R&R Skincare
United States
About 2 months using the app
November 14, 2025

Great app, does so much more than we use it for.
Jason has been great with support.
Thank you

Manbi / Park-Peak-Piste
United Kingdom
12 months using the app
October 20, 2025

Zigpoll is a great way to collect customer data on your website. You can customize quite a bit with their different survey options. Their support team is extremely helpful and responds right away. Highly recommend

ecoNugenics
United States
About 2 years using the app