Reviews (505)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 4, 2026

I set up a post purchase survey, exit intent survey and abandoned cart survey. All are working good and the insights after just a few hours have been very valuable. The surveys are very customizable. Support was also excellent.

NeverBuyAnotherFilter
United States
1 day using the app
July 21, 2026

Absolutely fantastic survey platform. Very responsive support team too. My only qualm was the way pricing is structured - per response and not per survey, which can add up quite quickly for longer surveys. Aside from that, 5/5.

INB4
United States
About 2 months using the app
July 10, 2026

Zigpoll helps us easily collect feedback from our customers. The survey builder is flexible, easy to use, and the insights help us better understand our customers and improve their experience. The support team has also been responsive and helpful whenever we've had questions or needed assistance.

HIKE Footwear
United States
7 months using the app
July 8, 2026

This app has exactly what my company needed for a post-purchase questionnaire. There was functionality I needed, so I contacted support and they were able to add it in under a week. Great customer service and great app.

TearRestore
United States
8 months using the app
May 29, 2026

Great app with so many options to customise. I love how easy it was to integrate with my thank you page and show new customers a survey. So many options on the survey, I'm surprised this doesn't cost more!

Jason is also really helpful which is a great bonus!

trampolines.co.uk
United Kingdom
15 days using the app
May 22, 2026

cannot recommend this app enough. this is one of the very few apps on Shopify that just work brilliantly and deliver exactly what it says it will. we were blown away by how easy it is to use and how user friendly the UI is, not to mention it gives a goldmine of valuable data that helps us improve our CR and customer satisfaction. cannot recommend enough. Jason you did a fantastic job on this one!

Luxus Car Mats
United States
Over 1 year using the app
May 21, 2026

I recently found this app. I'm trying to get more insight on my website and how customers feel around using it and about my products, I decided to give it a chance. Their free plan is a great way to start off and see how well these surveys go. I had a problem installing the survey onto my website. Within 24 hours Jason got back to me a few times after the first guide didn't work and was able to help me install the survey. Great customer service, while being super easy to use and implement onto your website. Would definitely recommend to anyone and everyone.

Nadel
United States
2 days using the app
May 20, 2026

Zigpoll is the best post-purchase survey tool we've found. Setup is simple, the survey flows feel native on-site, and the response quality is genuinely useful for understanding why customers bought. We use it to feed ICP research directly into our creative strategy. Does exactly what it promises.

Noble Origins
United States
About 12 hours using the app
May 15, 2026

This app is a game changer. We're getting tons of information about why people are buying our products and how they use them, and we're not even offering any discounts to the users for completing the polls. Really incredible app

Norse Tradesman
United States
2 months using the app
May 15, 2026

We love Zigpoll because it makes collecting customer feedback incredibly simple and actionable. The Shopify integration is seamless, the surveys look great, and the insights have genuinely helped us improve conversions and understand our customers better. Plus, their support team is excellent!

charmspring
United States
About 1 year using the app