Reviews (494)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its insightful customer data, aiding in business decisions and marketing strategies. Its customizable surveys, seamless Shopify integration, and user-friendly interface enhance response rates and analytics. Features like automated data export and AI response analysis are praised. The support team is noted for being responsive and effective, providing personal assistance and quick issue resolution.

February 26, 2026

Attribution is extremely hard to pinpoint these days. What I love about Zigpoll is you can see the entire pathway: what the customer clicked on or searched to find your site vs. what they self-reported can be very enlightening. The fact that Zigpoll can integrate with pretty much any platform we use is also a huge plus. Their customer service is unparalelled, we always get replies within 24 hours whenever we have any issue, and every problem we encountered has been resolved easily with their help!

Jones
United States
About 2 years using the app
February 11, 2026

We've been using Zigpoll for about a year and it has been incredibly useful. Not only is it super easy to setup, but the number of customers who fill the forms is high enough for us to make meaningful decisions based on the Analytics. Lastly, support is fantastic! We had a billing question and got an answer within minutes of submitting it. We're really impress and could not recommend this app enough.

Pipa Skin Care
United States
11 months using the app
January 27, 2026

Extremely useful for gathering actionable customer feedback. It’s fully featured, easy to integrate and customize, and the support team responds incredibly fast. Highly recommend.

Prosperity Market
United States
Over 1 year using the app
February 3, 2026

We have found this app very valuable in obtaining qualitative post purchase customer feedback. There are many question types and basic styling is possible. Jason is super responsive when we have any questions. I recommend this app.

The Fieldbar Co.
United Kingdom
11 months using the app
January 13, 2026

Jason & the team @ Zigpoll are incredible. Highly recommend. Super easy to use and adds a layer of attribution to my orders that I was struggling to understand.

The Plants Project
Australia
About 2 years using the app
February 11, 2026

Zigpoll is awesome. I needed a specific update for my form panels (checkbox randomization) and the founder actually made sure it was built and implemented for me within a week. It is rare to find a founder who listens to feedback this closely and acts this fast. 5 stars isn't enough – super happy with the experience and we'll be using this for a long time to come.

CovePure
United States
3 months using the app
March 25, 2026

Great service and help from Jason. Very useful for small businesses trying to be more strategic with getting data from customers!

Dalisay & Co LLC
United States
24 days using the app
January 13, 2026

Zigpoll is an easy and effective way to connect with customers. It works seamlessly with our Shopify store and provides clear, actionable insights that help us better understand our audience and improve their experience.

That Good Good Shea
Canada
11 months using the app
March 1, 2026

Great app, useful, customizable, everything I need. Amazing customer service, straight from the founder, even though I'm just on the free tier for now.

Humism
Singapore
30 days using the app
February 18, 2026

I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing.

Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive.

Please keep up the great quality. I’m cheering for the whole team!

NMG Shop
Thailand
28 days using the app