Zigpoll Customer Surveys

So far this app has been excellent and the support is even better. i first used the app to see where the people came from that were purchasing which helped me realize my Facebook ads weren't as successful as Facebooks data might have you believe. I am now using it to ask customers who are abandoning their carts what stopped them from purchasing. this app if use correctly could have some real horsepower.

One of the hardest parts of marketing is attribution -- knowing if a channel works, and measuring exactly how well. Thanks to Zigpoll we're developing a better idea of how to find our target audience, and some of the survey answers surprise us. For example some customers link directly to places they heard about TRMNL, that we would have never learned about otherwise. Use Zigpoll to do better marketing!

The app is great for customer feedback as a comprehensive survey solution that seamlessly integrates with our Shopify stores and other applications. It allows us to capture crucial insights through multiple touchpoints. It has a robust integration ecosystem and fast performance, enabling us to gather the zero-party data that we need. Their exceptional customer support team consistently goes above and beyond to ensure we maximize the platform's potential.

Great app for customer surveys - easy to setup and use. Support has also been helpful and responsive when I needed it.

This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys.

The support team is super responsive and resolved our inquiries while setting up the app quickly.

Fully recommend!

I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.

Great app, easy to use and perfect support. We are using it for several markets, only thing to improve here might be the translations which need to be set up for each survey again. Also sometimes it's not the most intuitive design, but in the end we manage to set everything up as we would like to and Jason is very helpful and gives quick support. Definitely one of our favorite Shopify apps.

The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.

Great app, and best support. Very easy to use and great results. We started getting feedback from first order after installation. The monthly recap of the answers it is an amazing feature! 100% recommended

Great app! Highly recommend! We get great feedback and it helps us find out how they got to our website when the analytics don't quite catch it. Has been a key metric of ours. We actually use this on both of our brands websites (fineusatrading.com and cranewellness.co) and it has been perfect. Easy to use. Great customer service. It's a no brainer for any e-commerce CPG brand!