Reviews (468)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for collecting customer feedback through customizable surveys, including post-purchase and exit intent options. They praise its easy setup, user-friendly interface, and seamless Shopify integration. The support team is noted for its responsiveness and willingness to implement feature requests. This app is recommended for its ability to enhance marketing strategies and product development with actionable insights.

January 13, 2026

Jason & the team @ Zigpoll are incredible. Highly recommend. Super easy to use and adds a layer of attribution to my orders that I was struggling to understand.

The Plants Project
Australia
About 2 years using the app
January 27, 2026

Extremely useful for gathering actionable customer feedback. It’s fully featured, easy to integrate and customize, and the support team responds incredibly fast. Highly recommend.

Prosperity Market
United States
Over 1 year using the app
January 13, 2026

Zigpoll is an easy and effective way to connect with customers. It works seamlessly with our Shopify store and provides clear, actionable insights that help us better understand our audience and improve their experience.

That Good Good Shea
Canada
11 months using the app
November 26, 2025

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging!

I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions.

Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help.

If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

Evolution Power Tools SAS
France
About 2 years using the app
January 10, 2026

We've been using Zigpoll for half a year or so and the app is excellent. The surveys are simple, yet customisable to suit many different needs. The results are great, and clearly are engaging customers as intended. The config can be a little tricky at times, but the support team are responsive and know their product really well. We're very happy to continue using the app.

Focke-Wulf Watches
Australia
4 months using the app
November 25, 2025

Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from.

And the support has been very helpful as well.

Møbelkompagniet
Denmark
8 months using the app
October 12, 2025

Great customer service response to app users, Give us all the features we need and collects great data, lots of customizable options! super happy

The Night Owl
Australia
Over 1 year using the app
December 18, 2025

I've never experienced support as good and responsive as this. On top of that, the app is definitely the best on the market for creating surveys.

Botané
Denmark
8 days using the app
December 12, 2025

We are using Zigpoll for gathering both long-time and new customer feedback, post-purchase surveys, and fielding product finder requests via our website.

The app experience so far has been fantastic. Feature-rich, UI is intuitive, template options are plentiful, and the customization options make it easy for me to fine-tune each survey to our business end goals.

Very happy with both Zigpoll's features/UX and the prompt response I received to my Support inquiry. Strongly recommend!

BODI Company, Inc.
United States
9 days using the app
January 29, 2026

The tool is very strong and has high data integrity. Jason is also incredibly responsive and helpful for any maintenance or feature requests.

Rock on!!!

Raycon
United States
Over 1 year using the app