Reviews (487)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for gathering customer feedback to enhance products and marketing. It's praised for easy setup, customizable surveys, and seamless integration with Shopify and Klaviyo. The app is reliable, fast, and offers insightful analytics. Merchants commend the responsive support team for providing quick, personalized assistance, contributing to an exceptional customer service experience.
Refine
-
By rating
Attribution is extremely hard to pinpoint these days. What I love about Zigpoll is you can see the entire pathway: what the customer clicked on or searched to find your site vs. what they self-reported can be very enlightening. The fact that Zigpoll can integrate with pretty much any platform we use is also a huge plus. Their customer service is unparalelled, we always get replies within 24 hours whenever we have any issue, and every problem we encountered has been resolved easily with their help!
Extremely useful for gathering actionable customer feedback. It’s fully featured, easy to integrate and customize, and the support team responds incredibly fast. Highly recommend.
We've been using Zigpoll for about a year and it has been incredibly useful. Not only is it super easy to setup, but the number of customers who fill the forms is high enough for us to make meaningful decisions based on the Analytics. Lastly, support is fantastic! We had a billing question and got an answer within minutes of submitting it. We're really impress and could not recommend this app enough.
Jason & the team @ Zigpoll are incredible. Highly recommend. Super easy to use and adds a layer of attribution to my orders that I was struggling to understand.
We have found this app very valuable in obtaining qualitative post purchase customer feedback. There are many question types and basic styling is possible. Jason is super responsive when we have any questions. I recommend this app.
Zigpoll is an easy and effective way to connect with customers. It works seamlessly with our Shopify store and provides clear, actionable insights that help us better understand our audience and improve their experience.
Zigpoll is awesome. I needed a specific update for my form panels (checkbox randomization) and the founder actually made sure it was built and implemented for me within a week. It is rare to find a founder who listens to feedback this closely and acts this fast. 5 stars isn't enough – super happy with the experience and we'll be using this for a long time to come.
Great app, useful, customizable, everything I need. Amazing customer service, straight from the founder, even though I'm just on the free tier for now.
We've been using Zigpoll for half a year or so and the app is excellent. The surveys are simple, yet customisable to suit many different needs. The results are great, and clearly are engaging customers as intended. The config can be a little tricky at times, but the support team are responsive and know their product really well. We're very happy to continue using the app.
I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing.
Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive.
Please keep up the great quality. I’m cheering for the whole team!