Reviews (478)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and user-friendly interface, which facilitates quick Shopify integration. They value its customizable surveys, diverse question types, and multilingual support, enhancing post-purchase feedback collection. The responsive customer support and continuous feature updates based on merchant feedback are also appreciated. Merchants benefit from actionable insights and clear analytics, which help improve business decisions and marketing strategies.

January 13, 2026

Jason & the team @ Zigpoll are incredible. Highly recommend. Super easy to use and adds a layer of attribution to my orders that I was struggling to understand.

The Plants Project
Australia
About 2 years using the app
January 27, 2026

Extremely useful for gathering actionable customer feedback. It’s fully featured, easy to integrate and customize, and the support team responds incredibly fast. Highly recommend.

Prosperity Market
United States
Over 1 year using the app
February 11, 2026

We've been using Zigpoll for about a year and it has been incredibly useful. Not only is it super easy to setup, but the number of customers who fill the forms is high enough for us to make meaningful decisions based on the Analytics. Lastly, support is fantastic! We had a billing question and got an answer within minutes of submitting it. We're really impress and could not recommend this app enough.

Pipa Skin Care
United States
11 months using the app
February 3, 2026

We have found this app very valuable in obtaining qualitative post purchase customer feedback. There are many question types and basic styling is possible. Jason is super responsive when we have any questions. I recommend this app.

The Fieldbar Co.
United Kingdom
11 months using the app
January 13, 2026

Zigpoll is an easy and effective way to connect with customers. It works seamlessly with our Shopify store and provides clear, actionable insights that help us better understand our audience and improve their experience.

That Good Good Shea
Canada
11 months using the app
February 11, 2026

Zigpoll is awesome. I needed a specific update for my form panels (checkbox randomization) and the founder actually made sure it was built and implemented for me within a week. It is rare to find a founder who listens to feedback this closely and acts this fast. 5 stars isn't enough – super happy with the experience and we'll be using this for a long time to come.

CovePure
United States
3 months using the app
January 10, 2026

We've been using Zigpoll for half a year or so and the app is excellent. The surveys are simple, yet customisable to suit many different needs. The results are great, and clearly are engaging customers as intended. The config can be a little tricky at times, but the support team are responsive and know their product really well. We're very happy to continue using the app.

Focke-Wulf Watches
Australia
4 months using the app
November 26, 2025

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging!

I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions.

Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help.

If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

Evolution Power Tools SAS
France
About 2 years using the app
February 18, 2026

I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing.

Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive.

Please keep up the great quality. I’m cheering for the whole team!

NMG Shop
Thailand
28 days using the app
November 25, 2025

Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from.

And the support has been very helpful as well.

Møbelkompagniet
Denmark
8 months using the app