Reviews (522)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

May 30, 2026

Super easy to use and really diverse, can have any sort of questions, answer variations and everything is pretty straightforward. Customer service is great, reply quickly and very helpful, Recommend!

Stitched Fits
United Kingdom
17 days using the app
February 15, 2026

Amazing and super useful.
We've run shipping rate / free shipping threshold analysis with really insightful results.

So easy to use, and super amazing report analysis tools (including AI)

MAX-DEV
New Zealand
9 months using the app
May 6, 2026

Absolutely love this app, its done wonders for gathering data and feeling connected to our customers. Highly reccomend!

Tap. Health
New Zealand
17 days using the app
April 20, 2026

Great app with excellent support!

Zigpoll was super quick to set up and thanks to the ready-made templates I was able to launch my first surveys right away. The interface is intuitive and the setup process is straightforward.

What really impressed me was the support: they responded incredibly fast and were able to answer all my questions and solve my issues quickly. That kind of hands-on support makes a huge difference as a small business owner.

Highly recommended!

10gram Equipment
Germany
3 months using the app
February 11, 2026

We've been using Zigpoll for about a year and it has been incredibly useful. Not only is it super easy to setup, but the number of customers who fill the forms is high enough for us to make meaningful decisions based on the Analytics. Lastly, support is fantastic! We had a billing question and got an answer within minutes of submitting it. We're really impress and could not recommend this app enough.

Pipa Skin Care
United States
11 months using the app
April 16, 2026

Love the Zigpoll post survey app. It gives our company great insights and the possibility to fully customize the surveys. The customer service team is also super fast, friendly and efficient. 100% recommended. Thank you.

MY OBI
Spain
About 1 month using the app
May 9, 2026

Amazing app, I went through 10 others and none of them had as many features as Zigopoll, very responsive support as well

10/10 Would recommend

Winston & Wilfred
United States
5 days using the app
June 17, 2026

Jason has been super helpful getting it all setup and helps with any questions i have

Dermatic
Australia
2 days using the app
February 3, 2026

We have found this app very valuable in obtaining qualitative post purchase customer feedback. There are many question types and basic styling is possible. Jason is super responsive when we have any questions. I recommend this app.

The Fieldbar Co.
United Kingdom
11 months using the app
February 11, 2026

Zigpoll is awesome. I needed a specific update for my form panels (checkbox randomization) and the founder actually made sure it was built and implemented for me within a week. It is rare to find a founder who listens to feedback this closely and acts this fast. 5 stars isn't enough – super happy with the experience and we'll be using this for a long time to come.

CovePure
United States
3 months using the app