Reviews (345)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.

July 25, 2024

Been using this app for about 3 months now and I really like it. It's easy to use, you can set up surveys easily, set up rules for who to show it to easily and the customer service has been great. I would recommend trying it for a great post-purchase survey to learn more about who is shopping with you.

Kerrits Equestrian Apparel
United States
4 months using the app
September 18, 2024

This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.

Joy & Country
United States
3 days using the app
August 8, 2024

This is a must have app for any website, helps you to REALY understand your users, get to know them with Q's you ask.
App works flawlessly, with the great support I got from Jason, I expect great results.

The Bath Time
Israel
About 1 month using the app
August 26, 2024

This app has everything you need if you are looking to get feedback from your users and clients on any topic. We started with a classic survey that we embedded in a dedicated website page. Super user user friendly and easy to set up. I only had one doubt about translation and Jason very quickly responded and show me how to set it up.

Gaâla
France
4 days using the app
August 26, 2024

I tried out many other apps and this one gets me so close to the desired goal. With their fast responding support team, we were able to figure out how to pass values from the product to the survey and back. Although I had to use another app to display the data the way I want on the page, it still got me 90% of the way there. The support alone plus the flexibility they have in meeting you where you are by considering ways to tweak their app, makes it worth the price.

7OH+
United States
3 days using the app
September 20, 2024

Great platform, has everything we need, most impactful surveys are already pre built too! Plug and play, start getting feedback immediately. We have already made 3 changes to our B2B wholesale store, adding information and changing the layout, reducing friction for buyers.

Pink Liquidation
United Kingdom
5 days using the app
September 13, 2024

Feature rich application with great support if you need it!

LoveMyTime
New Zealand
4 months using the app
August 13, 2024

My first time I reached out to Zigpoll they didn't get back, but on my second time Jason responded immediately and was super fast and helpful and I got all my questions answered.

AmberGoo
Canada
2 months using the app
July 9, 2024

this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. The new AI insights are handy too. Support have been really helpful, fast at responding and willing to help

P.Happi
United Kingdom
5 months using the app
August 6, 2024

Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.

Jazwares
United States
11 days using the app