Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and highly customizable, ideal for post-purchase feedback and newsletter signups. It's praised for its seamless integration with Shopify and Mailchimp, diverse question formats, and ability to limit survey repetition. Merchants appreciate its comprehensive dashboard analysis, excellent customer support, and affordability. Many reported a significant increase in response rates post-installation.

January 22, 2024

I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.

Apothecary & me
United Kingdom
26 days using the app
April 14, 2024

This app is exactly what we were looking for; we love the flexibility in how we can deliver surveys, the user interface to build them is also great and super easy to use. The customer service is also top-notch as well!

Dimensional Drinks
United States
1 day using the app
February 12, 2024

Zigpoll delivers, both in terms of the app itself, and their customer support.

The app is easy to use and works out of the box. The support from Zigpoll team is exceptional, professional and fast.

Highly recommended.

DFH Cocktails by Ariana Madix
United States
18 days using the app
February 16, 2024

Great App! Super simple and nice interface and amazing support! 5/5

BodyTrainer CL
Chile
4 months using the app
January 31, 2024

Easy integration to website with ability to specify pages which survey appears.

Equine Balanced Support
United States
3 months using the app
February 27, 2024

Great app and the customer support it second to none. Jason was so helpful and offered us exactly what we needed to get up and running. Highly recommend.

PlanBee
United Kingdom
6 days using the app
March 12, 2024

Amazing. Intuitive interface, great survey questions and great support from the founder himself. Got a very shortline for feedback, questions, or any support whatsoever. Definitely recommend.

Helios Red Therapy
Netherlands
8 days using the app
January 6, 2024

Been using the app for a couple of months now and loving it! It is helping me better understand the type of customer I have. I have been using it to determine the typical customer for my business but what this app has shown me is that I have different customers for different products. So now for my advertising, I am targeting specific audiences with specific products because Zigpoll has shown me that's what that type of customer is buying.

GND Fitness
Australia
19 days using the app
January 31, 2024

Its early, but so far so good! Opens up a whole new world for me in terms of our Voice of the Customer Program/strategy.

Wynwood Dog Food Co.
United States
26 days using the app
December 18, 2023

Very powerful and useful app. I like the way it integrates directly with Shopify, but at the same time you can run a survey outside of Shopify which I did for a post abandoned checkout survey. I got excellent quick support from Jason in setting up my surveys. On top of this, the pricing is very reasonable.

Greenphones
Norway
3 months using the app