Reviews (390)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that requires no coding, allowing easy customization and integration with Shopify. It is praised for its effective customer support and robust analytics, helping merchants make informed decisions based on feedback linked to Shopify orders. The app supports various survey types and offers reliable performance and affordable pricing, making it suitable for all business sizes. Some users request better localization.

January 19, 2025

I just want to say, I installed the app for free(!) and had few questions, I got a response within an hour with video instructions how to tweak something and I got amazed how good response was. Running the app for 2 days and I am very happy with this app!

Trendpowers™
United States
3 days using the app
November 25, 2024

Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!

Picnic Time Family of Brands
United States
About 1 month using the app
January 24, 2025

Easily did the post purchase survey I wanted to do in minutes.

Cyclone Filter Cleaner
United States
15 days using the app
February 22, 2025

Great survey tool for my ecommerce startup. Also, super quick response from Jason the Founder to help me with the customised domain setup. Amazing service and experience.

H GOLF
Australia
3 days using the app
October 27, 2024

I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.

AlphaTouch
United States
9 months using the app
November 13, 2024

Seems to be doing everything I need. Without much efforts.

The team is super reactive, and takes (good) improvement suggestions into account very fast.

We tested a number of survey tools and this is the one we will adopt!

Ideelart
United Kingdom
22 days using the app
October 18, 2024

So far this app has been excellent and the support is even better. i first used the app to see where the people came from that were purchasing which helped me realize my Facebook ads weren't as successful as Facebooks data might have you believe. I am now using it to ask customers who are abandoning their carts what stopped them from purchasing. this app if use correctly could have some real horsepower.

Bonsai-En
Australia
5 months using the app
October 17, 2024

This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys.

The support team is super responsive and resolved our inquiries while setting up the app quickly.

Fully recommend!

Wynn Petfood
Germany
5 months using the app
November 25, 2024

Extremely intuitive and excellent customer support!

Avoros
Albania
3 months using the app
January 30, 2025

Had a question and Jason responded quickly with a loom video showing me step by step how to resolve my issue. Highly recommend.

craftklaris
United States
1 day using the app