Reviews (468)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for collecting customer feedback through customizable surveys, including post-purchase and exit intent options. They praise its easy setup, user-friendly interface, and seamless Shopify integration. The support team is noted for its responsiveness and willingness to implement feature requests. This app is recommended for its ability to enhance marketing strategies and product development with actionable insights.

October 16, 2025

Easy to use and support is super helpful/accomdating when you need it!

Crema Coffee Roasters
United States
About 2 years using the app
September 24, 2025

Great app. We use the post-purchase survey to find out how our customers found out about us and it is really useful data to help us know where to concentrate our marketing efforts.

We needed help with the notifications and emailed the Zigpoll team who got back to us super fast and helped us with exactly what we needed.

R&R Skincare
United States
About 2 months using the app
December 28, 2025

Best experience, Jason is wonderful and this has their surveys have wonders for my business

LyraSleep
United Kingdom
8 days using the app
October 13, 2025

Working great since day one! Easy integration and good analytics

Revibe
United Arab Emirates
About 1 year using the app
November 20, 2025

Great service from the support and the best survey app for Shopify.

TrackSpikes.co
Ireland
16 days using the app
January 29, 2026

Awesome app and cs very helpful!

Pretty Straps™
United States
About 1 year using the app
January 14, 2026

Jason does a great job, always there to help. Completely satiesfied.

Curly'N'Covered
Germany
About 1 year using the app
August 14, 2025

Zigpoll is an excellent survey tool—easy to set up, user-friendly, and packed with useful features. It’s helped us gather valuable customer insights effortlessly. Jason has been especially helpful—quick to respond, patient, and thorough in resolving any questions we had.

BEX® Sunglasses
United States
Over 3 years using the app
October 21, 2025

I really like Zigpoll! It integrates really well with Shopify and lets you create attractive, high-performance surveys that our customers can fill out very quickly. The backend could be designed to be a little more intuitive and fast in a few places, but that's just a minor criticism I have. We are very happy with the app.

SugrSugr
Germany
About 2 months using the app
September 11, 2025

Amazing app - especially useful on the Thank you page. The targeting options are absolutely perfect and translations done in a few seconds and very accurate. The surveys look amazing, very interactive the confetti on the end of the surveys is quite cool

The predefined slides are perfect for getting started, so you don’t have to reinvent the wheel and can rely on the experience of the app developers.

We are very satisfied with the product and with support received from Jason.

GPerformance
Slovakia
15 days using the app