Reviews (391)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.

November 28, 2024

App works exactly as described, the setup is simple and straight forward, the documentation for setup is also very complete. Jason was super responsive when we reached out with a quick question.

I'd recommend this app to anyone!

Wheelwiz
Canada
1 day using the app
October 18, 2024

So far this app has been excellent and the support is even better. i first used the app to see where the people came from that were purchasing which helped me realize my Facebook ads weren't as successful as Facebooks data might have you believe. I am now using it to ask customers who are abandoning their carts what stopped them from purchasing. this app if use correctly could have some real horsepower.

Bonsai-En
Australia
5 months using the app
October 17, 2024

This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys.

The support team is super responsive and resolved our inquiries while setting up the app quickly.

Fully recommend!

Wynn Petfood
Germany
5 months using the app
December 20, 2024

Very happy with the app. The best app for post purchase survey that any store can use. Jason was very helpful getting my questions answered quickly. Thank you!

Sam's Original Art
Canada
About 4 hours using the app
November 11, 2024

Cool, easy to use app that really helps with customer insights!

Flora Flora Co
United States
3 days using the app
October 17, 2024

Very fast service, good attitude and the product is excellently made!

mileseeygolf
Hong Kong SAR
About 1 month using the app
November 7, 2024

Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.

gitti
Germany
2 days using the app
October 21, 2024

Used the app for a couple of weeks and I'm very happy with the results

Puakenikeni Designs
United States
16 days using the app
October 16, 2024

This app is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. I use it for countless situations involving surveys and beyond, because it’s also extremely flexible.

Not to mention the customer support, which is really fast, straight to the point, and helps you find solutions in specific cases. In my opinion, it’s the best app for surveys, but also for quizzes.

LifeLion
Italy
23 days using the app
October 18, 2024

Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records.

The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!

ARCANAS
United States
13 days using the app