Reviews (511)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

January 15, 2026

Great survey app - intuitive to use and scales very well with our business. Really satisfied.

Revibe KSA
Saudi Arabia
Over 1 year using the app
January 19, 2026

Great app. And really good service. I just had an issue, reached out, and got a response from the Founder & CEO within an hour! Highly recommend.

Inpulse
United States
7 months using the app
November 26, 2025

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging!

I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions.

Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help.

If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

Evolution Power Tools SAS
France
About 2 years using the app
February 13, 2026

I use Zigpoll to collect structured customer insights and build personalized experiences around survey responses.

The survey builder is flexible, the logic system is powerful, and the overall setup is straightforward.

It’s a solid solution for brands looking to better understand their customers and add a personalization layer to their store.

Noel

bowiestudio
France
6 days using the app
March 19, 2026

We've started using Zigpoll to request customer IDs on the thank you screen. The team was very helpful and assisted us with implementation! We will definitely explore further to get the most out of the surveys.

La Canilla
Spain
24 days using the app
March 30, 2026

Wonderful simple to set up platform that works seamlessly.

Chatley
United States
4 days using the app
November 25, 2025

Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from.

And the support has been very helpful as well.

Møbelkompagniet
Denmark
8 months using the app
January 8, 2026

Easy to use, insightful, and customer service is quick to respond. Highly recommended!

The Grounding Co
Australia
3 months using the app
March 25, 2026

Very useful

Magnetic
United States
4 days using the app
January 29, 2026

Awesome app and cs very helpful!

Pretty Straps™
United States
About 1 year using the app