Reviews (522)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

June 10, 2026

Highly recommend

bettayoustore
Australia
21 days using the app
April 13, 2026

Amazing platform and even better service. Highly recommend all stores to use Zigpoll, the insights is incredible. Easy to use – simply plug and play!

Wide Fit Shoes UK
United Kingdom
5 months using the app
January 13, 2026

Zigpoll is an easy and effective way to connect with customers. It works seamlessly with our Shopify store and provides clear, actionable insights that help us better understand our audience and improve their experience.

That Good Good Shea
Canada
11 months using the app
June 29, 2026

Excellent customer support!

Riders Arena
India
10 days using the app
March 1, 2026

Great app, useful, customizable, everything I need. Amazing customer service, straight from the founder, even though I'm just on the free tier for now.

Humism
Singapore
30 days using the app
June 7, 2026

We use it for a post order surveys, very useful app. Easy translations into different languages.

ARACHNOsys
Germany
18 days using the app
June 15, 2026

Best App & Customer Service Ever!

Holie Living | Detox Your Home
Austria
About 2 years using the app
January 29, 2026

The tool is very strong and has high data integrity. Jason is also incredibly responsive and helpful for any maintenance or feature requests.

Rock on!!!

Raycon
United States
Over 1 year using the app
January 27, 2026

Extremely useful for gathering actionable customer feedback. It’s fully featured, easy to integrate and customize, and the support team responds incredibly fast. Highly recommend.

Prosperity Market
United States
Over 1 year using the app
November 26, 2025

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging!

I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions.

Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help.

If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

Evolution Power Tools SAS
France
About 2 years using the app