Reviews (376)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. It integrates seamlessly with Shopify, enhancing store functionality by linking survey data with orders and customer records. The support team is quick and effective, and the app offers diverse survey options and valuable analytics. It's cost-effective and ensures high customer engagement with responsive surveys.

December 6, 2024

Easy to use app with awesome customer service

Terra Labs Design
United States
2 days using the app
September 18, 2024

This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.

Joy & Country
United States
3 days using the app
October 17, 2024

Best survey app in the Shopify store! Thank you for your great app and customer service.

zeroLabs
Germany
7 days using the app
August 31, 2024

Two reasons to get ZigPoll, actually three!

Reason #1: Easy to use, flexible, customisable
Reason #2: The Developer is responsive, and collaborates with you
Reason #3: It's affordable

Knowing how our customers are finding us has been very useful. We're also sending a 360 survey 48hours after delivery to get more useful insights and engage our customers, rewarding them with a Discount Code.

All of this helps create more market engagement. Thank you !

Tashmed
Canada
2 months using the app
November 7, 2024

Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.

gitti
Germany
2 days using the app
September 20, 2024

Great platform, has everything we need, most impactful surveys are already pre built too! Plug and play, start getting feedback immediately. We have already made 3 changes to our B2B wholesale store, adding information and changing the layout, reducing friction for buyers.

Pink Liquidation
United Kingdom
5 days using the app
September 3, 2024

Zigpoll has been a fantastic tool for us across all five of our Shopify stores. The insights we've gained are invaluable, helping us make data-driven decisions that genuinely resonate with our customers. Plus, the support from the founder is lightning-fast—it's rare to find that level of dedication. I highly recommend Zigpoll if you're serious about understanding your audience.

BariatricPal Store
United States
3 months using the app
September 8, 2024

I have been using Zigpoll for a while now, and it's amazing, it works just as you hope it to, and there are loads of useful features while still being simple to use. I can see a lot of work has gone into it.
And the support is first class, what more can you ask for?!?

Mr. Inappropriate
United Kingdom
6 days using the app
October 2, 2024

Works great. Jason from their support team was awesome, he helped me configure my survey exactly how I needed it.

Starburst Goodies
United States
2 days using the app
December 6, 2024

Great versatile product

Ballu Baby
United States
15 days using the app