Reviews (554)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.
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Highly recommend
I've been using the app for quite a while now and find it very useful to gather up-to-date feedback from customers. The support is excellent too.
Great app and great customer support. The founder Jason was great help!
Required some assistance and received help the same day in order to make sure things were working properly.
Sometimes in other apps I receive help within 2 or more days.
This was a nice difference.
We use it for a post order surveys, very useful app. Easy translations into different languages.
Attribution is extremely hard to pinpoint these days. What I love about Zigpoll is you can see the entire pathway: what the customer clicked on or searched to find your site vs. what they self-reported can be very enlightening. The fact that Zigpoll can integrate with pretty much any platform we use is also a huge plus. Their customer service is unparalelled, we always get replies within 24 hours whenever we have any issue, and every problem we encountered has been resolved easily with their help!
Love the Zigpoll post survey app. It gives our company great insights and the possibility to fully customize the surveys. The customer service team is also super fast, friendly and efficient. 100% recommended. Thank you.
I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing.
Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive.
Please keep up the great quality. I’m cheering for the whole team!
Great experience with the team support (Jason).
App is easy to use and very useful, we are using mainly zigpoll to get some data from client and improve our ads message and targeting.
Great straightforward app with responsive customer service.
