Reviews (523)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

November 26, 2025

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging!

I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions.

Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help.

If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

Evolution Power Tools SAS
France
About 2 years using the app
January 13, 2026

Jason & the team @ Zigpoll are incredible. Highly recommend. Super easy to use and adds a layer of attribution to my orders that I was struggling to understand.

The Plants Project
Australia
About 2 years using the app
March 30, 2026

Wonderful simple to set up platform that works seamlessly.

Chatley
United States
4 days using the app
November 25, 2025

Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from.

And the support has been very helpful as well.

Møbelkompagniet
Denmark
8 months using the app
March 19, 2026

We've started using Zigpoll to request customer IDs on the thank you screen. The team was very helpful and assisted us with implementation! We will definitely explore further to get the most out of the surveys.

La Canilla
Spain
24 days using the app
October 20, 2025

Zigpoll is a great way to collect customer data on your website. You can customize quite a bit with their different survey options. Their support team is extremely helpful and responds right away. Highly recommend

ecoNugenics
United States
About 2 years using the app
January 19, 2026

Great app. And really good service. I just had an issue, reached out, and got a response from the Founder & CEO within an hour! Highly recommend.

Inpulse
United States
7 months using the app
March 25, 2026

Very useful

Magnetic
United States
4 days using the app
July 2, 2025

Great app! We've built a seamless post purchase survey in the effort to build a super strong customer avatar profile which will lead to us creating much better and more direct Facebook ads, in the aim to reduce ad spend long term. The team helped us within a couple emails solve an issue we were having and now this will just collect data on auto drive. Thanks so much

DecafCo
Australia
About 3 years using the app
February 2, 2026

Easy to navigate and setup. Have had a few responses so far.

Custom Heartfelt Designs
United States
22 days using the app