Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and highly customizable, ideal for post-purchase feedback and newsletter signups. It's praised for its seamless integration with Shopify and Mailchimp, diverse question formats, and ability to limit survey repetition. Merchants appreciate its comprehensive dashboard analysis, excellent customer support, and affordability. Many reported a significant increase in response rates post-installation.

December 5, 2023

I am loving using this survey app so far! Easy to use, not costly and I am already gaining many insights. Really recommended!

Newtiful
Italy
2 months using the app
January 31, 2024

Good app, fast support. Would recommend

DREAMS OF SOCIETY
Türkiye
About 15 hours using the app
December 13, 2023

Good app and excellent customer support!

PERIOD – Deine Zykluspflege
Switzerland
8 months using the app
December 4, 2023

It integrated perfectly straight off the gate and customers actually use it! Amazing app and support team.

bg Oh!Good
Bulgaria
10 days using the app
November 10, 2023

This app is lovely- it took me some trial and error to get it up and running but I am really happy with my results. I know I have only scratched the surface of its capabilities and I am excited to continue utilizing it! I have also experienced stellar customer service. Totally above and beyond! Highly recommend!

The grOH! Shop
United States
3 months using the app
November 24, 2023

I am new to Zigpoll but getting the hang of it! Any tool that helps us get to know our customers better is a win for us. Also, any tool that gives you advanced customer journey options is a win for me. We will be able to see data come in right on our Shopify dashboard as Zigpoll integrates seamlessly. I had a question regarding survey set up and responded to within an hour. Very helpful, and guess what? It was a real human. lol Thanks Zigpoll!

Caledon Renovations
Canada
1 day using the app
November 21, 2023

One of the best apps I've ever used on Shopify. Really easy to get to grips with, super easy to implement with the website and not just a shoddy pop up. Looks great, fab work, guys.

Lullabellz
United Kingdom
6 days using the app
December 15, 2023

Small independent studio's work, very nice ux in Survey, but the UX in the "Account - Metrics" needs to improve. there is some small bug but its bearable in Survey.

TESCO Building Supplies
Canada
1 day using the app
November 14, 2023

This app has been super great to use and support has consistently gone above and beyond! 5+ stars for sure!

Boho Magic Jewelry
United States
5 months using the app
December 8, 2023

Couldn't fully test yet but support is already really good. Thanks!

truemorrow
Germany
4 days using the app