Reviews (550)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 20, 2025

Zigpoll was extremely easy to configure and launch. The setup was intuitive, and within minutes I had it up and running. What impressed me most was how quickly I began receiving valuable feedback - not just from buyers after checkout, but also from general shoppers browsing the site. It’s a simple yet powerful tool that delivers insights right away. Highly recommend!

DIY Craft Warehouse
United States
3 days using the app
September 18, 2025

Zigpoll has been a great add-on for our store—fast setup and clean interface. It’s lightweight and plays nicely with our theme. We hit a small hiccup, but their founder fixed it same day with clear guidance.

Made For Dogs®
United States
About 21 hours using the app
September 11, 2025

Amazing app - especially useful on the Thank you page. The targeting options are absolutely perfect and translations done in a few seconds and very accurate. The surveys look amazing, very interactive the confetti on the end of the surveys is quite cool

The predefined slides are perfect for getting started, so you don’t have to reinvent the wheel and can rely on the experience of the app developers.

We are very satisfied with the product and with support received from Jason.

GPerformance
Slovakia
15 days using the app
August 29, 2025

Great solution! I looked at a bunch of options but this one was definitely the best. The automated export functionality makes it super easy to send all the data to a JSON endpoint - now my marketing team is happy as they can see the responses without logging in to the website.

The customer support is excellent and some features were added in response to a question I had, which made my life a lot easier!

PW Willow Pty Ltd
Australia
About 2 months using the app
August 22, 2025

Easy to use and deployed quickly. I customized an NPS survey with additional questions easily, and we are already seeing a better response rate than the previous tools.

Snibbs
United States
18 days using the app
August 14, 2025

This is working really well for our post checkout surveys. We primarily service one client with over 3,000 locations so this helps us differentiate between locations through the use of post-checkout questions. We had some trouble getting started with it, but customer service was readily available to help get us going and now we don't even have to think about it. 100% recommend.

Designs by Stacey Lynn
United States
About 1 month using the app
July 24, 2025

Love Zigpoll overall, just don't like how the pricing goes up on bigger tiers without much increase in value

Balmbare
United States
4 months using the app
July 24, 2025

A great app with a wide variety of features for creating surveys.
The support team is incredibly responsive — they answer quickly and always go the extra mile to help. Their personal, human approach truly stands out, and in my opinion, that's what makes all the difference.
Highly recommended if you’re looking for flexibility, reliability, and real support you can count on.

SLIM FIT NUTRITION
Latvia
24 days using the app
July 18, 2025

I am really impressed with this app! There are so many options, it lets you design any type of survey you need. I am using it to get targeted feedback on new products. I'm sure I will think of another half dozen ways to use it to.

The Lost Wax Company
United States
About 3 hours using the app
July 2, 2025

Great app! We've built a seamless post purchase survey in the effort to build a super strong customer avatar profile which will lead to us creating much better and more direct Facebook ads, in the aim to reduce ad spend long term. The team helped us within a couple emails solve an issue we were having and now this will just collect data on auto drive. Thanks so much

DecafCo
Australia
About 3 years using the app