Reviews (302)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to collect crucial customer feedback through surveys, enhancing business offerings with actionable insights. It supports various uses like collecting NPS scores, post-purchase feedback, and newsletter sign-ups, featuring customizable options and advanced logic. Integration with Shopify ensures seamless connection with customer orders. Merchants appreciate the user-friendly interface, ease of setup, and the support team's fast and personalized service, particularly highlighting a support member named Jason. The app is recognized for its reliability in data collection and analysis, aiding in improved customer engagement and business insights.

November 8, 2023

Thank you Jason for your kindness today and for promptly fixing a minor issue I had with my survey widget. I love this app and was so happy that you saved the day right when I needed it for my store!

Gifts In Trend
Australia
7 months using the app
September 25, 2023

We love Zigpoll. It gives us fast insight into how our customers feel about the products and our website, so we can act quick to resolve issues or improve our site and offerings.

Hope Health Supply
United States
6 months using the app
November 10, 2023

This app is lovely- it took me some trial and error to get it up and running but I am really happy with my results. I know I have only scratched the surface of its capabilities and I am excited to continue utilizing it! I have also experienced stellar customer service. Totally above and beyond! Highly recommend!

The grOH! Shop
United States
3 months using the app
February 6, 2024

Really nice support

Sneaker-Hyped
Denmark
3 months using the app
July 31, 2023

Good amount of features even at the free plan level. And when I needed to change stores - customer service was great about helping me maintain access to account linked to previous store.

TIAEL
United States
About 1 month using the app
December 30, 2023

whaou whaou whaou !
I am using it for a couple of days now, and I have to say that it is brilliant.
Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey.
A huge thanks to the developer team for this brilliant app !

MyLittleVendome
France
3 days using the app
August 30, 2023

Outstanding customer service from Jason. Helped us to configure the app to exactly what we wanted. Excited now to get some great quality insights!

iaggregates.co.nz
New Zealand
10 months using the app
February 19, 2024

Super outil pour recolter des informations
Utilisation simple et efficace
Propose beaucoup d'options pour s'adapter à toutes les utilisations.
Je recommande

Draeger Paris
France
About 1 month using the app
January 29, 2024

I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you.

Londonland Designs
United Kingdom
About 21 hours using the app
January 26, 2024

Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!

McCartans Pharmacy
United Kingdom
1 day using the app