Reviews (471)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for collecting customer feedback through customizable surveys, including post-purchase and exit intent options. They praise its easy setup, user-friendly interface, and seamless Shopify integration. The support team is noted for its responsiveness and willingness to implement feature requests. This app is recommended for its ability to enhance marketing strategies and product development with actionable insights.
Refine
-
By rating
Zigpoll has been a fantastic tool for us across all five of our Shopify stores. The insights we've gained are invaluable, helping us make data-driven decisions that genuinely resonate with our customers. Plus, the support from the founder is lightning-fast—it's rare to find that level of dedication. I highly recommend Zigpoll if you're serious about understanding your audience.
Great customer service!
So far it's been great, allowing us to gather metrics on customer acquisition as well as info on customer experiences, without having to re-create the wheel so to speak.
Download this app! Easy! Great way to collect data
Very easy to install, super helpful and quick support. 100% recommendation!
The app is great for customer feedback as a comprehensive survey solution that seamlessly integrates with our Shopify stores and other applications. It allows us to capture crucial insights through multiple touchpoints. It has a robust integration ecosystem and fast performance, enabling us to gather the zero-party data that we need. Their exceptional customer support team consistently goes above and beyond to ensure we maximize the platform's potential.
One of the hardest parts of marketing is attribution -- knowing if a channel works, and measuring exactly how well. Thanks to Zigpoll we're developing a better idea of how to find our target audience, and some of the survey answers surprise us. For example some customers link directly to places they heard about TRMNL, that we would have never learned about otherwise. Use Zigpoll to do better marketing!
Two reasons to get ZigPoll, actually three!
Reason #1: Easy to use, flexible, customisable
Reason #2: The Developer is responsive, and collaborates with you
Reason #3: It's affordable
Knowing how our customers are finding us has been very useful. We're also sending a 360 survey 48hours after delivery to get more useful insights and engage our customers, rewarding them with a Discount Code.
All of this helps create more market engagement. Thank you !
Great functionality and support is top class!
Had a few issues with the app which keept sending Spam emails with "e" in and then counts them as part of the monthly quota. Got support from Zigpoll who have gone above and beyond to fix this issue and help with other issues we didnt know we had.