Reviews (302)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to collect crucial customer feedback through surveys, enhancing business offerings with actionable insights. It supports various uses like collecting NPS scores, post-purchase feedback, and newsletter sign-ups, featuring customizable options and advanced logic. Integration with Shopify ensures seamless connection with customer orders. Merchants appreciate the user-friendly interface, ease of setup, and the support team's fast and personalized service, particularly highlighting a support member named Jason. The app is recognized for its reliability in data collection and analysis, aiding in improved customer engagement and business insights.
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We love Zigpoll. It gives us fast insight into how our customers feel about the products and our website, so we can act quick to resolve issues or improve our site and offerings.
This app is lovely- it took me some trial and error to get it up and running but I am really happy with my results. I know I have only scratched the surface of its capabilities and I am excited to continue utilizing it! I have also experienced stellar customer service. Totally above and beyond! Highly recommend!
So far, it's a great app that's easy to use and has a very fast customer support. Great!
Really nice support
Good amount of features even at the free plan level. And when I needed to change stores - customer service was great about helping me maintain access to account linked to previous store.
whaou whaou whaou !
I am using it for a couple of days now, and I have to say that it is brilliant.
Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey.
A huge thanks to the developer team for this brilliant app !
Outstanding customer service from Jason. Helped us to configure the app to exactly what we wanted. Excited now to get some great quality insights!
Super outil pour recolter des informations
Utilisation simple et efficace
Propose beaucoup d'options pour s'adapter à toutes les utilisations.
Je recommande
I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you.
Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!