Reviews (362)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy survey setup and customization without coding. It offers flexible survey types and efficient feedback collection and analysis, with clear data visualization aiding decision-making. The app is also noted for its cost-effectiveness and exceptional customer support, leading to improved customer engagement and valuable business insights.

Edited July 2, 2020

Really great app to get to know your customers
Has features which can definitely improve conversion rates

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Netherlands
Over 4 years using the app
April 17, 2024

It does what I need it to link in with orders and customers. I've needed support twice now to ask if I can do certain things and both times received excellent help. I do know I'm only using part of it's function too.

The Brick Tile Company
United Kingdom
10 months using the app
June 12, 2024

Great app! Makes it super easy to gather insights on your customers.

butter
United States
3 days using the app
April 21, 2024

Once you get the hang of it, it's very helpful. Any confusion though, the staff is more than happy to help. Thank you!

Merry Go Sweets
United States
8 months using the app
June 8, 2024

I had a great experience with Zigpoll!
I highly recommend it to anyone who needs a good polling solution. They are dedicated to making their customers happy and keep improving their platform. I'm very satisfied with my experience!

The platform is super easy to use. Setting up polls was quick, and there are lots of options to customize them just how I wanted.

The customer service is amazing!!! I had a minor issue because of my Shopify theme and in no time got 1-on-1 with Jason who was super friendly and really helpful. He answered my questions fast and gave me great tips to make my polls better.

Thanx and cheers!

House of Mezuzah
Israel
5 days using the app
April 15, 2020

It's an incredible app. The UI is remarkable, and the data it brought me was invaluable! The paid plans are expensive but if you use it correctly it should pay for itself.

Crown Rash Guards
United States
Almost 3 years using the app
February 8, 2022

We are just starting out and were looking for a survey app to collect feedback. Since nobody on our team has any deeper programming skills, we wanted something that is simple, easy to use, still offers lots of customization and first and foremost, that works. That's what Zigpoll is! The UI that let's you create your polls is super easy to grasp and we had our first poll up and running in 10 Minutes, no problems. Also, their customer support is great!

okioki
Germany
Over 2 years using the app
April 7, 2022

Smooth and intuitive application and great customer service! It is completely customisable and extremely easy to work with.

Lactimaf
Portugal
Over 2 years using the app
April 16, 2024

Fantastic customer service. I sent an email request about updating legacy APIs and received an immediate response helping me resolve the request.

Mom Water
United States
8 months using the app
April 12, 2024

Wow such an amazing app!
So many useful features,
The set up is so easy to use.
I totally recommend it!

kleopatrajewles
United States
8 months using the app