Reviews (346)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.
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Very powerful and useful app. I like the way it integrates directly with Shopify, but at the same time you can run a survey outside of Shopify which I did for a post abandoned checkout survey. I got excellent quick support from Jason in setting up my surveys. On top of this, the pricing is very reasonable.
The product is easy to use, but I did have a couple of questions. I reached out and was easily able to have a demo setup, and have all my questions answered. I like the flexibility of how it has some default surveys to work with shopify as well as the logic branches that makes it even more flexible.
We haven't been using this app for long, but I can already see a wide field for experimentation. There are so many possibilities here. And the support is very quick to respond. I recommend it!
Its worked great for our business so far. Also, excellent customer service!
Easy set up
I've been using this for about 2 months. It was easy to set up and I'm using this for post-purchase feedback and collecting newsletter signups. Great that it has controls for limiting the number of times a user sees the same survey, and lots of other settings that let me limit the intrusiveness for our customer. Had a question about the mailchimp integration and got an answer right away. Very satisfied so far!
We were using a different system for a post purchase attribution survey and got almost no responses, and the second we installed Zigpoll, customers started using the survey. Now about 40% of people respond, which is wild. It does have a lot of flexibility in how you can customize it, so that's good too. The only downside is that the UX/UI internally is really confusing.
Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!
Thank you Jason for your kindness today and for promptly fixing a minor issue I had with my survey widget. I love this app and was so happy that you saved the day right when I needed it for my store!
This app is lovely- it took me some trial and error to get it up and running but I am really happy with my results. I know I have only scratched the surface of its capabilities and I am excited to continue utilizing it! I have also experienced stellar customer service. Totally above and beyond! Highly recommend!
Excellent app, easy to install and use, captures very valuable information from customers at checkout to help improve store. Highly recommend.