Zigpoll Customer Surveys , 270 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly and customizable survey features, including a variety of question formats and conditional logic. The post-purchase feedback feature is particularly valued for gaining customer insights. The app's performance is praised, with a comprehensive dashboard for analysis. Support is noted as quick and helpful, and the app is recognized for its reasonable pricing and business value.
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A Game-Changer for Ecommerce!!
I cannot express enough how thrilled I am with the Zigpoll survey app I recently discovered for my ecommerce business. This app has completely transformed the way I interact with my customers, allowing me to gather valuable insights and make informed decisions to improve our marketing efforts.
Surveys are highly and easily customizable, they integrate seamlessly with Shopify, and the support team is there when you need them. Huge upgrade for us vs trying to integrate an external survey platform (like we were doing previously).
Awesome experience using Zigpoll, so many options that we need are right here and the customer service is great
Awesome app! It has exceeded our expectations! Excellent and extremely helpful support!
We haven't been using this app for long, but I can already see a wide field for experimentation. There are so many possibilities here. And the support is very quick to respond. I recommend it!
Customer service has gotten back to us incredibly fast (1-2 hours) any time we needed help. The free plan is amazing for getting set up and knowing if ZigPoll is the right fit. I love that we can put a widget or embed link on any page of our website as well as the easy integration with the Shopify order confirmation page.
Had a chance to meet with the CEO and founder of Zigpoll. Great experience. He was pretty helpful
Haven't spend enough time with the app itself to determine if it's good (on first glance really no complains though), but I did have a great experience with their customer service. Fast, to the point and kind. Were able to solve my problem within 24 hours.
Customer service reps are always really clear in their responses. I typically don't have to do any back and forth.
Zigpoll has been great in helping us get survey data from our visitors. It has a number of comprehensive templates and the support is top notch from Jason. We highly recommend this app if you're looking to better understand your customers.