Reviews (384)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that requires no coding, allowing easy customization and integration with Shopify. It is praised for its effective customer support and robust analytics, helping merchants make informed decisions based on feedback linked to Shopify orders. The app supports various survey types and offers reliable performance and affordable pricing, making it suitable for all business sizes. Some users request better localization.

January 7, 2025

This app is fantastic. We find that at least a third of our users constantly answer our checkout survey and provide us with really valuable feedback. App is easy to use and if you have an issue, support responds really quickly. Highly recommend (I use it on 3 different Shopify sites)

Pack for Camp
United States
Over 1 year using the app
February 20, 2025

Very useful app, we get critical customer data from it and it's working great.
Support is amazing, helped us with all our concerns.

TsukiGlass
United States
10 months using the app
January 27, 2025

I have been using the app for awhile to manage post purchase surveys. It's been working great. I have been trying to figure out a way to get birthday month and day into metafields with all these different software options in the app store. It ended up that Zigpoll was the tool I was looking for. The customer service from Jason was excellent. He was fast and knew exactly what I was trying to do. I am so excited to have this figured out! Zigpoll also has an integration with Omnisend which is great because I am switching this week!

Kaden & Kai
United States
10 months using the app
January 17, 2025

Great app! It is a must have to get as much data as possible from your target audience. You are literally leaving money on the table if you don't get data from customers that are purchasing from you. I love this app and it's one of the best investments you can make for your business.

Polar Haircare
United States
6 months using the app
February 12, 2025

Fast support, lots of possible modifications and information. All i was looking for plus much more!

Lisilinka
Germany
4 months using the app
January 29, 2025

We’ve been searching for a solution to implement post-purchase surveys and decided to give Zigpoll a try after thorough research. A few months in, we can confidently say it’s been phenomenal for collecting valuable customer insights. The interface is intuitive, the survey templates are flexible, and the feedback we’ve gathered has already influenced our business decisions.

A special shoutout to Jason, the founder and CEO, who has been instrumental in helping us tailor Zigpoll to our needs. His prompt support and deep product knowledge have made the entire process smoother and more effective. Highly recommended for anyone looking to implement or improve their post-purchase experience!

Terrell Dominick
United States
3 months using the app
February 18, 2025

So far it's been great, allowing us to gather metrics on customer acquisition as well as info on customer experiences, without having to re-create the wheel so to speak.

The Wireless Haven Store
United States
3 months using the app
November 27, 2024

Great app for customer surveys - easy to setup and use. Support has also been helpful and responsive when I needed it.

TayCo Brace
United States
Over 1 year using the app
January 7, 2025

Great app thats super versatile! But the best is the support! Jason is always happy to help and quick in response. Amazing working with them!

Sam

pom.press
Netherlands
2 months using the app
December 4, 2024

Awesome and simple app! Nice pricing plans and very quick support! Thanks Jason

Tilipix
France
8 months using the app