Reviews (500)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gathering actionable customer insights through customizable surveys like post-purchase and exit intent. It offers ready-made templates, a powerful survey builder, and AI insights. Seamless Shopify integration, multi-language support, and features like auto-translation are appreciated. The app is easy to set up, enhances customer engagement, and collects valuable feedback. Exceptional customer support provides personalized assistance and prompt issue resolution.

February 2, 2026

Easy to navigate and setup. Have had a few responses so far.

Custom Heartfelt Designs
United States
22 days using the app
Edited January 8, 2025

Had a few issues with the app which keept sending Spam emails with "e" in and then counts them as part of the monthly quota. Got support from Zigpoll who have gone above and beyond to fix this issue and help with other issues we didnt know we had.

Personal Projector
United Kingdom
About 2 months using the app
April 30, 2024

This app is easy to use and construct the logic on surveys. Perfect for people who want to level up their site without needing to research coding. There are a few things that come across as "clunky" but for the price it's not worth complaining about.

Vantage Duo
United States
19 days using the app
February 17, 2022

Great app and highly customizable! We used it to collect feedback from our customers regarding the size and fit of our products for general consensus. It served it's purpose well however, we would have loved it more if we were able to display the results of the vote without having customers to participate in the poll.

Shop Weekend Cheoks
Singapore
7 months using the app
March 13, 2024

The product works fine...but it is very expensive if you are doing polls.

WallCutz Crafts
United States
About 17 hours using the app
January 14, 2024

Mann Supply
Canada
About 8 hours using the app