Reviews (524)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

April 27, 2026

We have used Zigpoll for a number of years and thing it's a great little app to conduct surveys. If we ever have a question or issue, we have contacted their customer support and they always have provided excellent customer care and solutions. Thanks Zigpoll team, it shows you really care about your customers. Kindly, John from Good Morning Snore Solution (MPowrx)

Good Morning Snore Solution
Canada
Over 3 years using the app
July 8, 2026

This app has exactly what my company needed for a post-purchase questionnaire. There was functionality I needed, so I contacted support and they were able to add it in under a week. Great customer service and great app.

TearRestore
United States
8 months using the app
May 22, 2026

cannot recommend this app enough. this is one of the very few apps on Shopify that just work brilliantly and deliver exactly what it says it will. we were blown away by how easy it is to use and how user friendly the UI is, not to mention it gives a goldmine of valuable data that helps us improve our CR and customer satisfaction. cannot recommend enough. Jason you did a fantastic job on this one!

Luxus Car Mats
United States
Over 1 year using the app
July 10, 2026

Zigpoll helps us easily collect feedback from our customers. The survey builder is flexible, easy to use, and the insights help us better understand our customers and improve their experience. The support team has also been responsive and helpful whenever we've had questions or needed assistance.

HIKE Footwear
United States
7 months using the app
May 15, 2026

We love Zigpoll because it makes collecting customer feedback incredibly simple and actionable. The Shopify integration is seamless, the surveys look great, and the insights have genuinely helped us improve conversions and understand our customers better. Plus, their support team is excellent!

charmspring
United States
About 1 year using the app
May 15, 2026

This app is a game changer. We're getting tons of information about why people are buying our products and how they use them, and we're not even offering any discounts to the users for completing the polls. Really incredible app

Norse Tradesman
United States
2 months using the app
May 29, 2026

Great app with so many options to customise. I love how easy it was to integrate with my thank you page and show new customers a survey. So many options on the survey, I'm surprised this doesn't cost more!

Jason is also really helpful which is a great bonus!

trampolines.co.uk
United Kingdom
15 days using the app
May 11, 2026

Great app and customer service! Jason has been extremely helpful with every question or doubt we've had. Really like the AI insights that wrap all the customer behaviour in a few important points!

Hey Harper Brasil
Brazil
5 days using the app
May 13, 2026

Works well, service is responsive. I think the prices went up recently, more than I recall it costing when I had to upgrade.

love,
United States
Over 1 year using the app
May 16, 2026

Really great tool to use! It's totally on par with every other larger enterprise review tools I've used in the last decade as a marketing manager. Highly recommend!

Lasting Brilliance
United States
About 1 year using the app