Reviews (478)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and user-friendly interface, which facilitates quick Shopify integration. They value its customizable surveys, diverse question types, and multilingual support, enhancing post-purchase feedback collection. The responsive customer support and continuous feature updates based on merchant feedback are also appreciated. Merchants benefit from actionable insights and clear analytics, which help improve business decisions and marketing strategies.

February 16, 2026

Very helpful customer support - getting our quiz set up and in production quickly

Lagoon
United States
Almost 3 years using the app
January 29, 2026

The tool is very strong and has high data integrity. Jason is also incredibly responsive and helpful for any maintenance or feature requests.

Rock on!!!

Raycon
United States
Over 1 year using the app
January 15, 2026

Great survey app - intuitive to use and scales very well with our business. Really satisfied.

Revibe KSA
Saudi Arabia
Over 1 year using the app
December 18, 2025

I've never experienced support as good and responsive as this. On top of that, the app is definitely the best on the market for creating surveys.

Botané
Denmark
8 days using the app
December 12, 2025

We are using Zigpoll for gathering both long-time and new customer feedback, post-purchase surveys, and fielding product finder requests via our website.

The app experience so far has been fantastic. Feature-rich, UI is intuitive, template options are plentiful, and the customization options make it easy for me to fine-tune each survey to our business end goals.

Very happy with both Zigpoll's features/UX and the prompt response I received to my Support inquiry. Strongly recommend!

BODI Company, Inc.
United States
9 days using the app
January 19, 2026

Great app. And really good service. I just had an issue, reached out, and got a response from the Founder & CEO within an hour! Highly recommend.

Inpulse
United States
7 months using the app
October 12, 2025

Great customer service response to app users, Give us all the features we need and collects great data, lots of customizable options! super happy

The Night Owl
Australia
Over 1 year using the app
January 8, 2026

Easy to use, insightful, and customer service is quick to respond. Highly recommended!

The Grounding Co
Australia
3 months using the app
October 28, 2025

Zigpoll offers a wide variety of survey options, easy to set up and get started. We really appreciated the auto translation option, as we offer so many different languages.
The AI features for response analysis are a serious time saver that we would not want to miss! The Zigpoll team is always available to support and super friendly.

Karl Lagerfeld - Stage
Netherlands
28 days using the app
November 14, 2025

Great app, does so much more than we use it for.
Jason has been great with support.
Thank you

Manbi / Park-Peak-Piste
United Kingdom
12 months using the app