Reviews (468)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for collecting customer feedback through customizable surveys, including post-purchase and exit intent options. They praise its easy setup, user-friendly interface, and seamless Shopify integration. The support team is noted for its responsiveness and willingness to implement feature requests. This app is recommended for its ability to enhance marketing strategies and product development with actionable insights.

January 15, 2026

Great survey app - intuitive to use and scales very well with our business. Really satisfied.

Revibe KSA
Saudi Arabia
Over 1 year using the app
January 19, 2026

Great app. And really good service. I just had an issue, reached out, and got a response from the Founder & CEO within an hour! Highly recommend.

Inpulse
United States
7 months using the app
October 28, 2025

Zigpoll offers a wide variety of survey options, easy to set up and get started. We really appreciated the auto translation option, as we offer so many different languages.
The AI features for response analysis are a serious time saver that we would not want to miss! The Zigpoll team is always available to support and super friendly.

Karl Lagerfeld - Stage
Netherlands
28 days using the app
January 8, 2026

Easy to use, insightful, and customer service is quick to respond. Highly recommended!

The Grounding Co
Australia
3 months using the app
November 14, 2025

Great app, does so much more than we use it for.
Jason has been great with support.
Thank you

Manbi / Park-Peak-Piste
United Kingdom
12 months using the app
September 29, 2025

It's super easy to install, and it's so helpful hearing from your customers right after they purchased:
- Why they purchased
- Who they are
- Freely give you ideas for other things you should sell

Cassidy Labs
United States
3 months using the app
December 16, 2025

We use Zigpoll to integrate various surveys into our Shopify store, such as post-purchase sale and exit intent surveys. The integration is seamless, and the support is fast, helpful, and friendly.

FUXBAU
Germany
4 months using the app
November 18, 2025

Easy to use. Responsive support direct from the founder.

Reclamation Foods
United States
4 months using the app
November 13, 2025

These guys are super cool. They just don't reply in minutes, but also solve your problem in minutes.

I've used 100s of e-commerce tools but never experienced such support. I would rate them 10 out of 5.

The Jacket Maker
United States
4 months using the app
October 20, 2025

Zigpoll is a great way to collect customer data on your website. You can customize quite a bit with their different survey options. Their support team is extremely helpful and responds right away. Highly recommend

ecoNugenics
United States
About 2 years using the app