Reviews (497)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

April 23, 2026

I used zigpoll to send a surveys to customers, it went easy using their ai. Editting what the ai created was easy. the customer service department is very helpfull and not in rush like those of some other apps i used.

I like that u can handle all kind of surveys from post-purchase pop-up to email survey and pre-exit survey, here in the same app.

Little Monkeez
Netherlands
About 23 hours using the app
July 17, 2026

Best App for collecting zero party data. Everything you can think of they have it. also the founder Jason is chill guy. highly recommend this app if you run beauty, health, supplement brands.

LivingCore
United States
4 months using the app
July 16, 2026

Extremely helpful support and very straightforward to use

Archies Footwear | EU
Australia
About 1 year using the app
July 15, 2026

It's a fantastic app. It's a steady part of the apps I'm using and I am intending to keep using it. Five out of five stars, would highly recommend if you need data on your customers.

DOJO DOLLS
Denmark
About 1 year using the app
July 10, 2026

great app and customer service plus is very easy to use once integrated into claude especially and if any issues customer service answer within 24 hours and even fix it for you

Reborn furniture
United Kingdom
6 months using the app
June 25, 2026

Very easy to set up and provides great insights. Would definitely recommend it!

My Minerals
Netherlands
17 days using the app
June 17, 2026

Jason has been super helpful getting it all setup and helps with any questions i have

Dermatic
Australia
2 days using the app
June 10, 2026

Highly recommend for any store that wants real insight into where customers actually come from.

Glov Beauty
United States
About 2 months using the app
May 30, 2026

Super easy to use and really diverse, can have any sort of questions, answer variations and everything is pretty straightforward. Customer service is great, reply quickly and very helpful, Recommend!

Stitched Fits
United Kingdom
17 days using the app
May 20, 2026

the app is amazing it really helps us to understand our customer and support really helpful i recommend it for post purchase upsells

Hormizon
United States
About 1 month using the app