Reviews (507)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for gathering actionable customer insights through customizable surveys like post-purchase and exit intent. It offers ready-made templates, a powerful survey builder, and AI insights. Seamless Shopify integration, multi-language support, and features like auto-translation are appreciated. The app is easy to set up, enhances customer engagement, and collects valuable feedback. Exceptional customer support provides personalized assistance and prompt issue resolution.
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Extremely useful for gathering actionable customer feedback. It’s fully featured, easy to integrate and customize, and the support team responds incredibly fast. Highly recommend.
Great app and customer service! Jason has been extremely helpful with every question or doubt we've had. Really like the AI insights that wrap all the customer behaviour in a few important points!
Great app, useful, customizable, everything I need. Amazing customer service, straight from the founder, even though I'm just on the free tier for now.
Zigpoll is awesome. I needed a specific update for my form panels (checkbox randomization) and the founder actually made sure it was built and implemented for me within a week. It is rare to find a founder who listens to feedback this closely and acts this fast. 5 stars isn't enough – super happy with the experience and we'll be using this for a long time to come.
Works well, service is responsive. I think the prices went up recently, more than I recall it costing when I had to upgrade.
Really great tool to use! It's totally on par with every other larger enterprise review tools I've used in the last decade as a marketing manager. Highly recommend!
I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing.
Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive.
Please keep up the great quality. I’m cheering for the whole team!
I've been using the app for quite a while now and find it very useful to gather up-to-date feedback from customers. The support is excellent too.
Jason & the team @ Zigpoll are incredible. Highly recommend. Super easy to use and adds a layer of attribution to my orders that I was struggling to understand.
Super easy to use and integrates perfectly with Shopify. Helped us increase customer feedback. The customer support is also very helpful. Highly recommend!
