Zigpoll Customer Surveys , 264 reviews

I recently added the the app, and so far I am enjoying it! It's fairly easy, I love the analytics, and it has many options for surveys to use. I wanted to try doing a survey a little different than I've done my others, so reached out to customer service. Jason reached out to me quickly, and helped me with the multitude of questions I had for him. He made sure he understood what I was asking in order to properly help me, and I truly appreciated it. Would I recommend.... absolutely! And thanks again, Jason! You're awesome.

I have had Zigpoll installed for about two months now, and I have been getting really useful information back from our customers. The information has enabled us to improve our offering, our product page, and other elements to our service. The support is great too, with real people to communicate with.

Absolute game changer this application. You gain so much knowledge about your customer especially the survey on the thank you page (+70% completion rate).

Next to that I would like to mention that Jason, who happens to be the founder, his support is exemplary. Quick and detailed responses who get you onboarded fast!

I would recommend this app to anyone who seeks deeper knowledge of their customers.

Ps
Many apps slow do your store which I did not notice with this app

Wow such an amazing app!
So many useful features,
The set up is so easy to use.
I totally recommend it!

Fantastic customer service. I sent an email request about updating legacy APIs and received an immediate response helping me resolve the request.

Excellent app, easy to install and use, captures very valuable information from customers at checkout to help improve store. Highly recommend.

This app has been awesome for customer discovery and has helped provide insight into our business. Also Jason has been extremely helpful and very quick to help with any question or issue.

Highly recommend. We just sent out first customer survey and the whole process was very easy. Super intuitive and streamlined.

Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!

I was looking for an app to create a longer survey. The questions were fully customizable. They call each question a "slide" & you can choose from multiple formats - numbers, sliders, single choice, multiple choice, binary, short answer, long answer & a lot I haven't used yet. There's conditional logic (also haven't used). Really there was nothing that I wanted that I couldn't find, which I am finding unusual.

There's also a choice for the survey to just be a link which was very helpful to me at the moment while I switch my web site from a different platform to Shopify.

I also had a question (on a Sunday) & Jason from Zigpoll got back to me immediately with the answer I needed. Highly recommend this app.