Reviews (362)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy survey setup and customization without coding. It offers flexible survey types and efficient feedback collection and analysis, with clear data visualization aiding decision-making. The app is also noted for its cost-effectiveness and exceptional customer support, leading to improved customer engagement and valuable business insights.

November 27, 2024

Great app, and best support. Very easy to use and great results. We started getting feedback from first order after installation. The monthly recap of the answers it is an amazing feature! 100% recommended

Flaska Spain
Spain
About 1 month using the app
September 25, 2024

We tested most of the similar offerings in the Shopify App Store for a several page customer feedback survey and eventually decided on Zigpoll for our solution. Jason, the founder, was invaluable in the process of helping set it up for our needs and responsive to our feedback about one or two of the current features. Replies went above and beyond what one would has come expect from support these days and that means a lot to us. We will continue to use Zigpoll for our future customer outreach campaigns and recommend it highly for others just starting out with similar enhancements to their sites.

99Diecast
United States
About 1 month using the app
October 16, 2024

Works great for any survey. It can write to the customer metafield, which is very useful. Great support as well

FischRacingTech
Canada
Over 1 year using the app
October 11, 2024

Super easy to set up and use the surveys with a huge variety of templates to choose from. If you get stuck their support team responds very quickly and will help you through the issue too. I would highly recommend this app if you want to add surveys to your site!

Play and Talk
United States
25 days using the app
October 16, 2024

This app is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. I use it for countless situations involving surveys and beyond, because it’s also extremely flexible.

Not to mention the customer support, which is really fast, straight to the point, and helps you find solutions in specific cases. In my opinion, it’s the best app for surveys, but also for quizzes.

LifeLion
Italy
23 days using the app
November 13, 2024

Seems to be doing everything I need. Without much efforts.

The team is super reactive, and takes (good) improvement suggestions into account very fast.

We tested a number of survey tools and this is the one we will adopt!

Ideelart
United Kingdom
22 days using the app
September 20, 2024

This is a very productive app! Takes a little getting familiar with it, then works like a charm. The support is out of this world. I would recommend it to everyone. I have not found any other apps that can do what Zigpoll does.

Russell Watergardens & Koi
United States
About 2 months using the app
September 18, 2024

Very easy to implement. Interface is intuitive. The insight report for open answers really save a lot of time. Only request for exit poll is if there is an accurate way to catch when a customer is leaving without purchasing. But this app is highly recommended!

Babysense Japan
Japan
4 months using the app
November 25, 2024

Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!

Picnic Time Family of Brands
United States
About 1 month using the app
December 3, 2024

We've been trying to get good customer feedback for two years and after running one survey via Zigpoll we literally got everything we needed within hours. Great customer support when needed as well via the app. Excited to continue running surveys with this app!

Make It Cute, LLC
United States
6 days using the app