Reviews (468)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for collecting customer feedback through customizable surveys, including post-purchase and exit intent options. They praise its easy setup, user-friendly interface, and seamless Shopify integration. The support team is noted for its responsiveness and willingness to implement feature requests. This app is recommended for its ability to enhance marketing strategies and product development with actionable insights.

September 20, 2025

Zigpoll was extremely easy to configure and launch. The setup was intuitive, and within minutes I had it up and running. What impressed me most was how quickly I began receiving valuable feedback - not just from buyers after checkout, but also from general shoppers browsing the site. It’s a simple yet powerful tool that delivers insights right away. Highly recommend!

DIY Craft Warehouse
United States
3 days using the app
August 29, 2025

Great solution! I looked at a bunch of options but this one was definitely the best. The automated export functionality makes it super easy to send all the data to a JSON endpoint - now my marketing team is happy as they can see the responses without logging in to the website.

The customer support is excellent and some features were added in response to a question I had, which made my life a lot easier!

PW Willow Pty Ltd
Australia
About 2 months using the app
September 28, 2025

Really great product that is very easy to use.

Support team are also very quick if needed.

Highly recommend using them and very good pricing compared to other options.

Jeremy Hoye
United Kingdom
3 months using the app
October 19, 2025

Great customer service and support. Would highly recommend working with Zigpoll for something so vital to business success.

Serious Player Only
Singapore
7 days using the app
October 22, 2025

Great support!

R2 Manufacturing
United States
12 months using the app
November 12, 2025

I love this app! It is easy and the team is very helpful!

Velvet Eyewear
United States
2 months using the app
September 18, 2025

Zigpoll has been a great add-on for our store—fast setup and clean interface. It’s lightweight and plays nicely with our theme. We hit a small hiccup, but their founder fixed it same day with clear guidance.

Made For Dogs®
United States
About 21 hours using the app
October 19, 2025

I’ve just started using Zigpoll and I’m really impressed. The setup is seamless, the dashboard is clean, and it integrates perfectly into my Shopify thank-you page without any hassle. I love how flexible the survey builder is — it lets me collect genuine post-purchase insights in a really polished, on-brand way.

Huge thanks to the team for building something that actually feels premium and easy to use. Excited to keep using it as my store grows.

Nexto0l
United Kingdom
18 minutes using the app
August 20, 2025

Amazing customer service, user’s interface is very intuitive and easy to program even if you are new to this type of tool. Has amazing features and love the multi language capabilities. Am 100% sticking with it.

NouLuv
Canada
About 1 month using the app
August 4, 2025

Zigpoll gives fantastic insights into how our customers find us with our post purchase survey. Their customer service is incredible and they can always solve a problem when we need help.

Millin
New Zealand
9 months using the app