Reviews (332)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design, seamless Shopify integration, and extensive customization options, including various question formats and conditional logic. They praise the responsive customer support, particularly noting personalized interactions with the founder, Jason. The analytics are appreciated for providing actionable insights that enhance customer understanding and business operations. Additionally, its reliability and performance are noted for efficiently gathering customer feedback without slowing down Shopify stores. Merchants find it cost-effective, valuing its comprehensive features and positive impact on business performance.

August 28, 2024

The app is really great and you can make a ton of adjustments to make it fit perfectly to your needs, including switching the language to any one you like. Also the Support (Jason) is extremely helpful and replied to my questions super fast. I recommend!

Date and®
Switzerland
About 22 hours using the app
September 14, 2024

Amazingly fast customer service with super actionable tips to solve your problems. I got a survey up and running as an embed on a landing page within 30 minutes, including the time it took for me to reach out to the team and ask a question.

Sani
United States
1 day using the app
July 13, 2024

Great, intuitive app for integrating surveys into your Shopify store. Lots of flexibility with settings without getting overly complicated. Great support when you have questions. Highly recommend!

Clearly Loved Pets
United States
3 days using the app
August 29, 2024

This is a great app and Jason was a great help in getting things setup & running. I love that the surveys are very customizable from the get go. 10/10 recommend.

lelive africa
South Africa
3 days using the app
July 2, 2024

The app is easy to use and intuitive. I had a couple of questions during the setup, which Jason promptly answered. Echoing other reviewer's comments, what really sets this app apart is the excellent support and customer service from Jason and his team. The response time is amazing, and Jason is always looking for feedback from us and to try and continually improve the app and add more features, exemplifying a customer-centric mindset.

Canna Style
United States
5 days using the app
August 20, 2024

Great app with many interesting features. Great staff with quick responses, personal help and customized solutions.

All-time Favourites
Netherlands
21 days using the app
June 8, 2024

I had a great experience with Zigpoll!
I highly recommend it to anyone who needs a good polling solution. They are dedicated to making their customers happy and keep improving their platform. I'm very satisfied with my experience!

The platform is super easy to use. Setting up polls was quick, and there are lots of options to customize them just how I wanted.

The customer service is amazing!!! I had a minor issue because of my Shopify theme and in no time got 1-on-1 with Jason who was super friendly and really helpful. He answered my questions fast and gave me great tips to make my polls better.

Thanx and cheers!

House of Mezuzah
Israel
5 days using the app
June 7, 2024

SUPER THRILLED!!! Great app + incredible customer support.

As a small business owner getting ready for a 2-day shopping event, this was exactly what I needed to set up a sweepstakes campaign. I needed that was easy to "turn on" and did not require any coding/changes to my custom Shopify theme.

Jason (the founder) emailed me after my download and offered to answer any questions. The next day, he hopped on a zoom call to help me out. I'm thrilled with how it went. I got help FAST and now my day has gone from stress-level 8 to stress-level 3.

I'm starting on the free plan and testing out various flows. I love that all features are available (rather than blocked by hefty pricing tiers). There's lots to love about Zigpoll.

THANK YOU!

CALIFORNICA, LLC
United States
4 days using the app
May 24, 2024

We have been very pleased with using the platform so far. It is extremely intuitive and easy for our entire team to use. We now rely solely on Zigpoll for sending surveys like NPS and pop-ups during the customer journey on our site. We requested some updates to better suit our business and client needs, and Jason has been incredibly helpful in implementing various updates. This demonstrates the company's commitment to evolving according to the needs of different clients! We highly recommend it.

AMARO
Brazil
3 months using the app
July 14, 2024

Easy to use and set up, lots of functionality for customisation. Customer service is very fast and efficient! Thank you Zigpoll ☺️

handmaid
Australia
7 days using the app