Reviews (554)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.
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Jason has been super helpful getting it all setup and helps with any questions i have
Incredibly user friendly UI. Has anything you need when it comes to customer surveys. Super easy to implement. Best app if you need to implement customer surveys. 5/5 stars any day.
Highly recommend for any store that wants real insight into where customers actually come from.
Very flexible, great app to get post purchase survey data.
Great app. User-friendly and interactive
Great app experience and support. Would really recommend it to all brands that want to understand more of their customers. Thx Jason!
We have used Zigpoll for a number of years and thing it's a great little app to conduct surveys. If we ever have a question or issue, we have contacted their customer support and they always have provided excellent customer care and solutions. Thanks Zigpoll team, it shows you really care about your customers. Kindly, John from Good Morning Snore Solution (MPowrx)
Super easy to use and really diverse, can have any sort of questions, answer variations and everything is pretty straightforward. Customer service is great, reply quickly and very helpful, Recommend!
I used zigpoll to send a surveys to customers, it went easy using their ai. Editting what the ai created was easy. the customer service department is very helpfull and not in rush like those of some other apps i used.
I like that u can handle all kind of surveys from post-purchase pop-up to email survey and pre-exit survey, here in the same app.
Quick to install, does exactly what it's supposed to do. Great customer support with fast responses. Highly recommended!
