Reviews (517)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

April 20, 2026

Great app with excellent support!

Zigpoll was super quick to set up and thanks to the ready-made templates I was able to launch my first surveys right away. The interface is intuitive and the setup process is straightforward.

What really impressed me was the support: they responded incredibly fast and were able to answer all my questions and solve my issues quickly. That kind of hands-on support makes a huge difference as a small business owner.

Highly recommended!

10gram Equipment
Germany
3 months using the app
March 31, 2026

Best post purchase app. Full stop. Tried a bunch, this is the best - and has great customer support to top it off

Forever Pad
United States
3 months using the app
January 13, 2026

Jason & the team @ Zigpoll are incredible. Highly recommend. Super easy to use and adds a layer of attribution to my orders that I was struggling to understand.

The Plants Project
Australia
About 2 years using the app
February 16, 2026

Very helpful customer support - getting our quiz set up and in production quickly

Lagoon
United States
Almost 3 years using the app
May 9, 2026

Amazing app, I went through 10 others and none of them had as many features as Zigopoll, very responsive support as well

10/10 Would recommend

Winston & Wilfred
United States
5 days using the app
April 14, 2026

Great straightforward app with responsive customer service.

Rancher’s Chips
Canada
9 days using the app
March 3, 2026

Die App ist sehr hilfreich, um herauszufinden wo die Käufe herkommen. Der Support ist auch toll. Nur das Backend der App finde ich leider sehr unübersichtlich und würde mir eine modernere, intuitiv bedienbare Ansicht wünschen.

YOU LOOK PERFECT
Austria
12 months using the app
April 27, 2026

Required some assistance and received help the same day in order to make sure things were working properly.

Sometimes in other apps I receive help within 2 or more days.
This was a nice difference.

FirePits.Store
United States
5 days using the app
January 13, 2026

Zigpoll is an easy and effective way to connect with customers. It works seamlessly with our Shopify store and provides clear, actionable insights that help us better understand our audience and improve their experience.

That Good Good Shea
Canada
11 months using the app
April 13, 2026

Amazing platform and even better service. Highly recommend all stores to use Zigpoll, the insights is incredible. Easy to use – simply plug and play!

Wide Fit Shoes UK
United Kingdom
5 months using the app