Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and highly customizable, ideal for post-purchase feedback and newsletter signups. It's praised for its seamless integration with Shopify and Mailchimp, diverse question formats, and ability to limit survey repetition. Merchants appreciate its comprehensive dashboard analysis, excellent customer support, and affordability. Many reported a significant increase in response rates post-installation.

January 26, 2024

Zigpoll is easy to use and very intuitive, keeping the user experience in mind. Jason, the founder of Zigpoll, is also very helpful and answered my questions quickly even though I am on the free plan. Would recommend this for anyone looking to setup surveys on their store!

Carbyne Fitness
Singapore
About 19 hours using the app
January 8, 2024

I have just started using the app and it seems to be really useful and versatile.
Also, excellent support! I reached out to Jason and he quickly helped me setting up a customer goal survey on my landing page. Will definitely keep using this app and explore more of its features in the future

My Store
Italy
4 days using the app
March 13, 2024

The product works fine...but it is very expensive if you are doing polls.

WallCutz Crafts
United States
About 17 hours using the app
January 2, 2024

Zigpoll has been great in helping us run our post-purchase survey, and Jason's support has been excellent. Had an issue with editing a live survey and some data loss, and Jason was able to push through an update and resolve our issue in just a couple of days. Very much appreciated the quick turnaround and the attentive customer service!

Dr. Motion
United States
7 days using the app
March 25, 2024

The best app i've ever used. It's so easy to gather so much data from your customers. Highly recommend to everyone

Mother's Earth UK
Netherlands
About 11 hours using the app
December 30, 2023

whaou whaou whaou !
I am using it for a couple of days now, and I have to say that it is brilliant.
Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey.
A huge thanks to the developer team for this brilliant app !

MyLittleVendome
France
3 days using the app
February 6, 2024

Really nice support

Sneaker-Hyped
Denmark
3 months using the app
January 5, 2024

App works great and does everything I needed. I have to stress how helpful and top-notch the staff is. Excellent customer service and excellent app.

Cross Stitch Boutique
United States
15 days using the app
January 29, 2024

I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you.

Londonland Designs
United Kingdom
About 21 hours using the app
January 26, 2024

Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!

McCartans Pharmacy
United Kingdom
1 day using the app