Reviews (390)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that requires no coding, allowing easy customization and integration with Shopify. It is praised for its effective customer support and robust analytics, helping merchants make informed decisions based on feedback linked to Shopify orders. The app supports various survey types and offers reliable performance and affordable pricing, making it suitable for all business sizes. Some users request better localization.

February 5, 2025

Great app and the support from Jason was even better! Would definitely recommend this app!

Psychic Samira
United Kingdom
1 day using the app
November 28, 2024

App works exactly as described, the setup is simple and straight forward, the documentation for setup is also very complete. Jason was super responsive when we reached out with a quick question.

I'd recommend this app to anyone!

Wheelwiz
Canada
1 day using the app
October 18, 2024

Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records.

The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!

ARCANAS
United States
13 days using the app
October 16, 2024

Works great for any survey. It can write to the customer metafield, which is very useful. Great support as well

FischRacingTech
Canada
Over 1 year using the app
January 14, 2025

Fantastic all the way through, has a lot of functions and customer service is above and beyond.

Lūmmi in Colour Babywear
Australia
1 day using the app
October 16, 2024

This app is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. I use it for countless situations involving surveys and beyond, because it’s also extremely flexible.

Not to mention the customer support, which is really fast, straight to the point, and helps you find solutions in specific cases. In my opinion, it’s the best app for surveys, but also for quizzes.

LifeLion
Italy
23 days using the app
December 20, 2024

Very happy with the app. The best app for post purchase survey that any store can use. Jason was very helpful getting my questions answered quickly. Thank you!

Sam's Original Art
Canada
About 4 hours using the app
October 11, 2024

Super easy to set up and use the surveys with a huge variety of templates to choose from. If you get stuck their support team responds very quickly and will help you through the issue too. I would highly recommend this app if you want to add surveys to your site!

Play and Talk
United States
25 days using the app
October 15, 2024

I’ve been using this survey tool on Shopify to gather customer feedback, and it's been a total game-changer! The flexibility it offers is unmatched—you can build surveys from scratch or use templates, and it's incredibly easy to input them anywhere in your store. Whether you want a quick poll, open-ended questions, star ratings, or more complex surveys, this platform has you covered. The possibilities feel endless!

The variety of question formats is a huge plus—I've used everything from simple yes/no polls to detailed customer feedback forms, and I love that I can tailor different surveys to different pages of my store. It makes collecting feedback super targeted and effective. Honestly, I can't even list all the amazing features in one review.

The customer service is also top-tier! The owner personally reached out to ask if I had any questions and went above and beyond to help me with a few areas I was confused about. Their quick response and hands-on support made the whole experience even better.

Trendds
United Kingdom
4 days using the app
September 27, 2024

Great app! Highly recommend! We get great feedback and it helps us find out how they got to our website when the analytics don't quite catch it. Has been a key metric of ours. We actually use this on both of our brands websites (fineusatrading.com and cranewellness.co) and it has been perfect. Easy to use. Great customer service. It's a no brainer for any e-commerce CPG brand!

Crane Wellness
United States
7 months using the app