Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for gaining customer insights through customizable surveys, including post-purchase and abandoned cart surveys. It's praised for its easy setup, seamless integration with Shopify and other apps, and insightful reporting features. Even the free plan is appreciated for its comprehensive features. The support team is noted for their responsiveness and willingness to go above and beyond.

June 14, 2023

So far the app seems to do exactly what it promises and more. Lots of features to play with and it takes a while to get a better grasp of all the options, but the support is great at helping whenever we get stuck. Thanks!

BIG STORE (SC Dynamic Tools SRL)
4 months using the app
Edited January 20, 2023

I decided this morning I wanted to send a survey to some recent workshop attendees and Zigpoll made it very easy to create my survey slides and send out a quick survey! Jason and the team at Zigpoll were very quick to respond to my questions as well (within minutes!) and I can't wait to use Zigpoll to continue to grow our business and gain valuable customer feedback. Highly recommend!

Douglas and Sturgess
United States
About 4 hours using the app
April 18, 2023

Not only is the app user friendly with fantastic functionality, but the different pricing tiers make sense. Better than all that though is the practically immediate and thorough customer service. Couldn't recommend this app more, absolutely try it before anything else.

Moodcast Fragrance Co.
United States
21 days using the app
July 14, 2023

Zigpoll has been great in helping us get survey data from our visitors. It has a number of comprehensive templates and the support is top notch from Jason. We highly recommend this app if you're looking to better understand your customers.

Manly Bands
United States
28 days using the app
March 25, 2023

Customer service is out of this world! They helped me with every step, and I am not even on a paid plan. They respond to all their emails, fast! I would recommend this app to everyone.

Shout out to Jason for providing me with the guidence I needed!

2 days using the app
February 16, 2023

There is so much Zigpoll can do, and it makes it so easy with lots of pre defined templates to help you get the most out of the app. Support is super quick and helpful as well.

United Kingdom
4 months using the app
September 25, 2023

We love Zigpoll. It gives us fast insight into how our customers feel about the products and our website, so we can act quick to resolve issues or improve our site and offerings.

Hope Health Supply
United States
February 21, 2023

Needs a bit of time to understand how the poll works as it is really complete and detailed, but the installation was really plug & play!

Everything is working well and the support team has been super reactive with our requests.

Manucurist US
United States
About 1 month using the app
May 11, 2023

Have used the app for a few days now.
Great app: no steep learning curve, fast support, easy setup and good looking.
What else do you want? oh yes! it's free for starters like me.

6 days using the app
March 27, 2023

Great experience right off the bat. I'm not advanced with website development and needed a little help. They were quick, pleasant, and very helpful. Thank you!

Andrea Watson Designs
United States
1 day using the app