Reviews (527)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

June 17, 2026

Jason has been super helpful getting it all setup and helps with any questions i have

Dermatic
Australia
2 days using the app
April 27, 2026

Required some assistance and received help the same day in order to make sure things were working properly.

Sometimes in other apps I receive help within 2 or more days.
This was a nice difference.

FirePits.Store
United States
5 days using the app
February 3, 2026

We have found this app very valuable in obtaining qualitative post purchase customer feedback. There are many question types and basic styling is possible. Jason is super responsive when we have any questions. I recommend this app.

The Fieldbar Co.
United Kingdom
11 months using the app
June 19, 2026

Great app. Tons of flexibility. Excellent and prompt tech support. Works well with Shopify.

wayward.biz
United States
About 23 hours using the app
February 11, 2026

Zigpoll is awesome. I needed a specific update for my form panels (checkbox randomization) and the founder actually made sure it was built and implemented for me within a week. It is rare to find a founder who listens to feedback this closely and acts this fast. 5 stars isn't enough – super happy with the experience and we'll be using this for a long time to come.

CovePure
United States
3 months using the app
April 14, 2026

Great straightforward app with responsive customer service.

Rancher’s Chips
Canada
9 days using the app
February 18, 2026

I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing.

Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive.

Please keep up the great quality. I’m cheering for the whole team!

NMG Shop
Thailand
28 days using the app
May 27, 2026

Great experience with the team support (Jason).
App is easy to use and very useful, we are using mainly zigpoll to get some data from client and improve our ads message and targeting.

Sorio
France
About 1 year using the app
March 25, 2026

Great service and help from Jason. Very useful for small businesses trying to be more strategic with getting data from customers!

Dalisay & Co LLC
United States
24 days using the app
June 22, 2026

Great App, easy to use, awesome support!!

Aleo
United States
About 1 month using the app