Reviews (522)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

February 18, 2026

I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing.

Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive.

Please keep up the great quality. I’m cheering for the whole team!

NMG Shop
Thailand
28 days using the app
April 27, 2026

Required some assistance and received help the same day in order to make sure things were working properly.

Sometimes in other apps I receive help within 2 or more days.
This was a nice difference.

FirePits.Store
United States
5 days using the app
April 14, 2026

Great straightforward app with responsive customer service.

Rancher’s Chips
Canada
9 days using the app
January 27, 2026

Extremely useful for gathering actionable customer feedback. It’s fully featured, easy to integrate and customize, and the support team responds incredibly fast. Highly recommend.

Prosperity Market
United States
Over 1 year using the app
June 19, 2026

Great app. Tons of flexibility. Excellent and prompt tech support. Works well with Shopify.

wayward.biz
United States
About 23 hours using the app
May 27, 2026

Great experience with the team support (Jason).
App is easy to use and very useful, we are using mainly zigpoll to get some data from client and improve our ads message and targeting.

Sorio
France
About 1 year using the app
March 25, 2026

Great service and help from Jason. Very useful for small businesses trying to be more strategic with getting data from customers!

Dalisay & Co LLC
United States
24 days using the app
June 22, 2026

Great App, easy to use, awesome support!!

Aleo
United States
About 1 month using the app
March 3, 2026

Die App ist sehr hilfreich, um herauszufinden wo die Käufe herkommen. Der Support ist auch toll. Nur das Backend der App finde ich leider sehr unübersichtlich und würde mir eine modernere, intuitiv bedienbare Ansicht wünschen.

YOU LOOK PERFECT
Austria
12 months using the app
February 16, 2026

Very helpful customer support - getting our quiz set up and in production quickly

Lagoon
United States
Almost 3 years using the app