Zigpoll Customer Surveys

I use Zigpoll to collect structured customer insights and build personalized experiences around survey responses.

The survey builder is flexible, the logic system is powerful, and the overall setup is straightforward.

It’s a solid solution for brands looking to better understand their customers and add a personalization layer to their store.

Noel

I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you.
Update: Nov 2025, I had an issue with my store, (no fault of the app itself) and again Jason has gone above and beyond to fix my issue. The support that comes with this app is second to none! So happy I chose Zigpoll. Thank you very much.

This app is fantastic. We find that at least a third of our users constantly answer our checkout survey and provide us with really valuable feedback. App is easy to use and if you have an issue, support responds really quickly. Highly recommend (I use it on 3 different Shopify sites)

100% recommend this app!!! We've been having it for a couple years and its works great. So many templates and customizations available. Their customer is GREAT. They are always happy to help and get back to you quick. Jason has been a great help to us.

Awesome, very helpful. We use it mainly for post-purchase surveys on the thank you page ("how did you hear about us", "why did you buy product XYZ") and overall purchase satisfaction sent automatically via email ("how satisfied are you with your recent purchase"). It's reasonably easy to use but most of all, it's just really reliable and versatile. We made some of our core business decisions based on the survey results we received through this app.

Oh and the founder Jason is just awesome! He helped me every time I had a question with in-depth support.

Big fan! I use other apps for reviews, but prefer zigpoll for polling customers. Is way more detailed and customizable, and the AI insights are actually super helpful in summarizing data. The customer support is also top tier. Can’t recommend enough!

Zigpoll is incredible, they always keep you updated with statistics of your polls which helps you think of creative solutions for your business, plus Jason was able to personally help me with a feature request called an action slide which allows for a person to first open up a link within the poll before proceeding to the next slide. Thanks a lot, this product is amazing!

Very useful app, we get critical customer data from it and it's working great.
Support is amazing, helped us with all our concerns.

I have been using the app for awhile to manage post purchase surveys. It's been working great. I have been trying to figure out a way to get birthday month and day into metafields with all these different software options in the app store. It ended up that Zigpoll was the tool I was looking for. The customer service from Jason was excellent. He was fast and knew exactly what I was trying to do. I am so excited to have this figured out! Zigpoll also has an integration with Omnisend which is great because I am switching this week!

Zigpoll gives fantastic insights into how our customers find us with our post purchase survey. Their customer service is incredible and they can always solve a problem when we need help.