Reviews (332)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design, seamless Shopify integration, and extensive customization options, including various question formats and conditional logic. They praise the responsive customer support, particularly noting personalized interactions with the founder, Jason. The analytics are appreciated for providing actionable insights that enhance customer understanding and business operations. Additionally, its reliability and performance are noted for efficiently gathering customer feedback without slowing down Shopify stores. Merchants find it cost-effective, valuing its comprehensive features and positive impact on business performance.

April 16, 2024

Fantastic customer service. I sent an email request about updating legacy APIs and received an immediate response helping me resolve the request.

Mom Water
United States
8 months using the app
April 24, 2024

Unbelievably good customer service (replied to me in about 5 minutes), complete with Loom videos. I can't recommend these guys enough. The app is great too, very easy to use and very useful for Paid Traffic attribution.

VITAMAN USA
Australia
2 months using the app
April 29, 2024

what an incredible app, a super powerful data collector. neat and simple UI and easy to use / create a survey. one of the easiest ways to ask direct questions to real time website visitors. great for NPD / feedback. I never write app reviews, but the customer support was scarily fast and extremely helpful.

mistlabs
United Kingdom
27 days using the app
April 30, 2024

This app is easy to use and construct the logic on surveys. Perfect for people who want to level up their site without needing to research coding. There are a few things that come across as "clunky" but for the price it's not worth complaining about.

Vantage Duo
United States
19 days using the app
May 2, 2024

The first Survey was so easy to create, and it worked!! Exactly as I hoped it would. It delivered the outcomes we expected too.

We had one issue (user error, not app related), and the response from the help team was exceptional. They followed up a few days later, too.

In a world full of monologues, having meaningful dialogue is unexpected.

Bourbon Brothers Australia
Australia
16 days using the app
April 12, 2024

Wow such an amazing app!
So many useful features,
The set up is so easy to use.
I totally recommend it!

kleopatrajewles
United States
8 months using the app
April 15, 2024

Zigpoll can be really powerful in terms of attribution if you know how to use it well. Jason is a really helpful guy!

MyMuse India - An Intimate Wellness Brand For All People
India
5 months using the app
May 1, 2024

Zigpoll provides a range of formats for your surveys, easily connects to your Shopify store and the customer service is great and always helps to provide the solutions.

SISU MOD
Canada
14 days using the app
May 7, 2024

Awesome app, user-friendly, and great customer service. Willing to jump on a call to walk you through the platform and continually developing the features. Free to get started, jump on board

DIAMAS
United Kingdom
6 days using the app
April 16, 2024

Extremely customizable and the very best support team! Quick responses every time and they've helped us customize it perfectly for what we need. The insights are actionable and the interface is very intuitive.

Purely For You
United States
3 months using the app