Reviews (422)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup without needing coding skills and smooth integration with Shopify, linking survey data directly to orders and customer records. They value its customizable surveys suitable for various purposes like post-purchase feedback and market research. The app is praised for its reliable performance, responsive customer support, and valuable insights that enhance marketing strategies and customer engagement, supporting multiple languages for global reach.

March 28, 2025

Excellent app, that really gives a lot of opportunities to do after sales (or other) surveys. It is pretty easy to edit and setting up the questionaires. I definitely can recommend it.
It helped us, to really know, where new customers are coming from, since the numbers within Meta are no longer trustworthy.

PooPick - Plastikfrei Gassi gehen
Germany
Over 2 years using the app
February 24, 2025

Awesome, very helpful. We use it mainly for post-purchase surveys on the thank you page ("how did you hear about us", "why did you buy product XYZ") and overall purchase satisfaction sent automatically via email ("how satisfied are you with your recent purchase"). It's reasonably easy to use but most of all, it's just really reliable and versatile. We made some of our core business decisions ...

Moruga Cacao
Germany
12 months using the app
April 16, 2025

Amazing app with tons of potential. Among many other things, Zigpoll enables you to segment your audience by asking visitors what they are interested in. This segmentation can later be used for emails and marketing. Excellent support by Jason as well.

Kosibox
Norway
11 months using the app
March 24, 2025

Zigpoll has revolutionized our digital marketing strategy

We started using Zigpoll to collect post-purchase feedback, and it's been a game-changer. With a long and complex customer journey, we previously had very little visibility into how long it actually took someone to go from discovery to purchase. Zigpoll gave us that clarity. We can now see exactly how customers first heard about us and how ...

OMHU NO
Denmark
6 months using the app
March 6, 2025

100% recommend this app!!! We've been having it for a couple years and its works great. So many templates and customizations available. Their customer is GREAT. They are always happy to help and get back to you quick. Jason has been a great help to us.

Chill Paws
United States
Over 1 year using the app
January 27, 2025

I have been using the app for awhile to manage post purchase surveys. It's been working great. I have been trying to figure out a way to get birthday month and day into metafields with all these different software options in the app store. It ended up that Zigpoll was the tool I was looking for. The customer service from Jason was excellent. He was fast and knew exactly what I was trying to do. I ...

Kaden & Kai
United States
10 months using the app
April 14, 2025

I wanted to start running surveys to better understand our customers and use the valuable data in marketing and new product development. It took me some time to pull the trigger to choose an app and implement the surveys. I did a lot of research, looked at several apps and methods and gathered the questions I wanted to ask. I finally decided on ZigPoll, as you know if you are a founder wearing ...

Yonder
United States
22 days using the app
April 3, 2025

So far we are loving Zigpoll for our ecommerce business. The post purchase survey has opened our eyes to new organic channels that are converting and the summaries provide strategy ideas to focus marketing on the new channels that have opportunity for growth!

5 Little Monkeys
United States
5 months using the app
February 20, 2025

Very useful app, we get critical customer data from it and it's working great.
Support is amazing, helped us with all our concerns.

TsukiGlass
United States
10 months using the app
April 8, 2025

Great integration into the order confirmation page, which results in interesting insights from our customers.

Sprinklr planten
Netherlands
3 months using the app