Reviews (366)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. They value the seamless Shopify integration, flexible survey options, and targeting features. The app's performance is noted for not slowing down websites, and its analytics provide valuable insights. Exceptional customer support and cost-effectiveness are also highlighted, enhancing customer engagement and business growth.
Refine
-
By rating
Amazing customer service. Assisted me with a custom scenario quickly.
I recently added the the app, and so far I am enjoying it! It's fairly easy, I love the analytics, and it has many options for surveys to use. I wanted to try doing a survey a little different than I've done my others, so reached out to customer service. Jason reached out to me quickly, and helped me with the multitude of questions I had for him. He made sure he understood what I was asking in order to properly help me, and I truly appreciated it. Would I recommend.... absolutely! And thanks again, Jason! You're awesome.
Absolute game changer this application. You gain so much knowledge about your customer especially the survey on the thank you page (+70% completion rate).
Next to that I would like to mention that Jason, who happens to be the founder, his support is exemplary. Quick and detailed responses who get you onboarded fast!
I would recommend this app to anyone who seeks deeper knowledge of their customers.
Ps
Many apps slow do your store which I did not notice with this app
Fantastic customer service. I sent an email request about updating legacy APIs and received an immediate response helping me resolve the request.
The first Survey was so easy to create, and it worked!! Exactly as I hoped it would. It delivered the outcomes we expected too.
We had one issue (user error, not app related), and the response from the help team was exceptional. They followed up a few days later, too.
In a world full of monologues, having meaningful dialogue is unexpected.
I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.
This app has been awesome for customer discovery and has helped provide insight into our business. Also Jason has been extremely helpful and very quick to help with any question or issue.
Jason (founder) has been extremely helpful with the setup, and the entire survey experience feels very premium compared to other apps!
Aboslutely recommended. 10/10. Customer support replied in less than 1 hour. Just exceptional.
The app works great! Impressed
Easy to use, quick support, much better pricing than KNO. All you'd need in a survey app!