Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.

July 17, 2024

Great app, already gathering valuable information about my site visitors and customers. Fast and knowledgeable customer service. Jason (owner) is super helpful. Fully recommend if you are looking to gain some insight into your web traffic.

Retreat Candle Co
Canada
April 14, 2024

This app is exactly what we were looking for; we love the flexibility in how we can deliver surveys, the user interface to build them is also great and super easy to use. The customer service is also top-notch as well!

Dimensional Drinks
United States
1 day using the app
January 31, 2024

Easy integration to website with ability to specify pages which survey appears.

Equine Balanced Support
United States
3 months using the app
December 30, 2023

whaou whaou whaou !
I am using it for a couple of days now, and I have to say that it is brilliant.
Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey.
A huge thanks to the developer team for this brilliant app !

MyLittleVendome
France
3 days using the app
November 24, 2023

I am new to Zigpoll but getting the hang of it! Any tool that helps us get to know our customers better is a win for us. Also, any tool that gives you advanced customer journey options is a win for me. We will be able to see data come in right on our Shopify dashboard as Zigpoll integrates seamlessly. I had a question regarding survey set up and responded to within an hour. Very helpful, and guess what? It was a real human. lol Thanks Zigpoll!

Caledon Renovations
Canada
1 day using the app
February 12, 2024

Zigpoll delivers, both in terms of the app itself, and their customer support.

The app is easy to use and works out of the box. The support from Zigpoll team is exceptional, professional and fast.

Highly recommended.

DFH Cocktails by Ariana Madix
United States
18 days using the app
February 16, 2024

Great App! Super simple and nice interface and amazing support! 5/5

BodyTrainer CL
Chile
4 months using the app
December 5, 2023

I am loving using this survey app so far! Easy to use, not costly and I am already gaining many insights. Really recommended!

Newtiful
Italy
2 months using the app
January 31, 2024

Its early, but so far so good! Opens up a whole new world for me in terms of our Voice of the Customer Program/strategy.

Wynwood Dog Food Co.
United States
26 days using the app
December 4, 2023

It integrated perfectly straight off the gate and customers actually use it! Amazing app and support team.

bg Oh!Good
Bulgaria
10 days using the app