Reviews (395)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.

June 10, 2020

I use this app for post purchase and other metadata information to learn more about our customers. This app does well and they have a very good support for any help that is needed.

Promescent
United States
Almost 5 years using the app
April 21, 2020

A BRILLIANT app that does exactly what the description says! It’s a perfect tool for communicating with your customers and get valuable feedback. The design and customizable look of the polls are (in my opinion) top level and the customer support by Jason couldn't be better. Take a look in the example store to get ideas and judge for yourself.

The Zigpoll app is GDPR compliant by a few clicks, but as an EU citizen I'm still waiting/hoping for Privacy Shield certification approval.

SANDVIKart
Norway
Over 4 years using the app
Edited July 2, 2020

Really great app to get to know your customers
Has features which can definitely improve conversion rates

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Netherlands
Over 4 years using the app
January 26, 2022

This app is wonderful!! My conversion rates were dropping a bit, and I really wanted to know why. I searched for a simple and reliable survey app that I can easily integrate into my store. Zigpoll is it! There is a lot of easy customization options, including using your own branding for free, which is a huge selling point for me. It was easy and fun to set up, and looks lovely too. Thank you so much for offering this for shops ♥︎

Rhi & D Dept
United States
About 3 years using the app
April 15, 2020

It's an incredible app. The UI is remarkable, and the data it brought me was invaluable! The paid plans are expensive but if you use it correctly it should pay for itself.

Crown Rash Guards
United States
Almost 3 years using the app
May 17, 2022

Very helpful insights on where to focus our resources! Very easy to install and get up and running. Thanks Zigpoll

EAROS, Inc.
United States
Almost 3 years using the app
February 8, 2022

We are just starting out and were looking for a survey app to collect feedback. Since nobody on our team has any deeper programming skills, we wanted something that is simple, easy to use, still offers lots of customization and first and foremost, that works. That's what Zigpoll is! The UI that let's you create your polls is super easy to grasp and we had our first poll up and running in 10 Minutes, no problems. Also, their customer support is great!

okioki
Germany
Over 2 years using the app
April 7, 2022

Smooth and intuitive application and great customer service! It is completely customisable and extremely easy to work with.

Lactimaf
Portugal
Over 2 years using the app
June 10, 2020

This is a great app to gather customer intel. A lot of features for customizing polls to your needs. Easy to use and customer support is fantastic! This is a must have app.

Essentia Natural Memory Foam
United States
Over 2 years using the app
June 20, 2022

Excellent customer service. This is my second time reaching out and I have received quality help each time. Thanks Jason!

Affirmation Cam Covers
United States
Over 2 years using the app