Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

November 10, 2021

It was intuitive to sign up, offers an exit intent poll with a coupon at the end, and a great insight into our customers shopping experiences. Would recommend!

Pig of the Month BBQ
United States
About 2 years using the app
November 17, 2021

Just installed this app with the free tier and we are already getting feedback from customers. Had a call with their team and got hands-on walk through for setting up a custom post-purchase experience. I can already tell we are going to keep this around and probably upgrade to the paid version.

Philosophie
United States
About 2 years using the app
August 4, 2022

Using this app to conduct a pop-up survey, and it's been amazing so far with all the customization options and survey results dashboard. Customer service has also been really good with responding to questions quickly and making custom functions available (S/O to Jason!)

Tression
Canada
About 2 years using the app
April 26, 2022

I really like using this app. It meets all the needs of my company. It is one of the best apps out there to collect data from customers.

iWALKFree
United States
About 2 years using the app
October 12, 2020

Where do I start? SUPER smooth polling app. Very simplified. Very easy to set up. A very sleek design. A welcoming format. AND. incredible customer service. Well worth my money. Thank you!

Bequest Coffee Roasters
United States
Almost 2 years using the app
October 6, 2022

Love it. The app was exactly what we needed for building customer surveys on our Shopify store. It's an extremely well thought out app with a regular flow of new useful features. Service was extremely responsive and helpful!

Voltage Coffee Supply™
United States
Almost 2 years using the app
June 13, 2020

Speaking as someone who worked as a Market Research Analyst in a past life, this APP literally ticks all the boxes for me. Function rich, simple to use, dynamic / real time, seamless integration and excellent support.

The Ultimate Dog Shop
United Kingdom
Almost 2 years using the app
January 16, 2022

This is the only app that respects the user experience. The joke today is that you spend more time closing pop ups than browsing e-commerce websites. Zigpoll breaks that pattern by allowing you to communicate with your customers unobtrusively. Highly recommend for those who don’t want to cheapen their brands.

Curlew Collective
Australia
Almost 2 years using the app
Edited October 23, 2023

Easy and inexpensive way to run a poll. Great tools to summarize. Excellent customer service.

Beau Ties of Vermont
United States
Almost 2 years using the app
October 28, 2020

Really easy to set up! Looks great on the store. We've currently got 2 polls up, and they're both working great!

My Online Schooling
United Kingdom
Over 1 year using the app