Reviews (367)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. They value the seamless Shopify integration, flexible survey options, and targeting features. The app's performance is noted for not slowing down websites, and its analytics provide valuable insights. Exceptional customer support and cost-effectiveness are also highlighted, enhancing customer engagement and business growth.

August 10, 2022

I used zigpoll to put a poll on my Shopify shop to ask customers what they'd like to see us make next. Customer service was excellent, and the results have been very helpful! I am on the free plan (free for 100 submissions), and as a note, each question answered is a submission, not each completed poll, so you may get to 100 faster than you'd think. Keep your poll short!

Shelfie Shoppe
United States
Over 1 year using the app
March 10, 2022

If you want to get feedback from your customers Zigpoll is the perfect way to do it. The interface is clean and easy to use as the creator and the user. It is easy to theme all the elements to match your branding and most importantly it provides you with data on the back end so that you can gain more insights about your customers on top of the survey/poll questions. We used it to run a voting contest but I know there are many more ways to use Zigpoll in the future. Support for any problems was also fast and clear. Truly if you want a tool that helps you get survey data, polls, or user feedback from people coming to your site just install Zigpoll it is an amazing tool.

Neptune Discs
United States
Over 1 year using the app
May 1, 2023

Excellent review app, highly flexible and supports multiple use cases, easy to learn and seamless setup. Nice work!

CrowdMall
United States
Over 1 year using the app
February 9, 2021

This app works perfectly for our monthly website polls. We had some troubleshooting recently to do and we found the zipoll help very quickly and efficient in resolving our problem in no time at all. Would definitely recommend it.

purpose-roasters
United States
Over 1 year using the app
November 15, 2022

I used this app to establish customer service surveys for my company. Being a person that struggles somewhat with super techy data, I asked for a lot of help and also a lot of questions. Jason Zigelbaum was absolutely fantastic!! He answered every question promptly and made it easy to understand and follow. If it was something he could do for me, he would tell me exactly what he needed and then would create exactly what I asked him for!! Best service I have received from any company in a long time!! Thank you, Jason! Thank you Zigpoll!

Zadie B's Fashions
United States
Over 1 year using the app
August 6, 2020

The app is easy to use, and the layout is user friendly.
The customer service team is responsive and helpful.
Highly recommended.

TEAM GREEN
Hong Kong SAR
Over 1 year using the app
February 2, 2022

We use this amazing app to provide embedded and stand-alone surveys to our customers. It provides for so much customization and access to the survey data. After evaluating other various Shopify survey apps, we find Zigpoll to the best for our needs. Most importantly, however, is that the Zigpoll support and development team has far exceeded our expectations! From helping us better understand how best to integrate the app into our store, to turning around feature enhancements in record time! Their hard work is much appreciated and I highly recommended them.

XY Sunrise
United States
Over 1 year using the app
May 9, 2019

Easy to use interface and rapid customer service. Jason set me up instantly (not that set-up is necessary!) and directed me to their examples page for inspo! Very grateful and a great addition to my store. Love that you can customise the zigpoll icon to colours of your choosing. All the best.

CALM X STRONG
United Kingdom
Over 1 year using the app
April 14, 2021

I really like the variety of different ways you can use the polls. And they look fun, not serious. Programming them is pretty intuitive, though I've had to reach out a couple of times, and they are quick to respond and stay with you until your issue is resolved. Definitely happy I am using this app!

Maika Daughters
United States
Over 1 year using the app
Edited October 31, 2022

Awesome app and the customer service is impeccable.
I use it for useful surveys for my e-commerce www.midnuances.com and it works seamlessly. I recommend it

Midnuances
Italy
Over 1 year using the app