Reviews (394)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.
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The app is fairly easy to use and shows really well on our website. The customer service is great! They are very responsive. Further suggestions for the app that the team is looking at: Deleting uncompleted responses and being able to add more customization to certain questions. Definitely recommend this app!
There is so much Zigpoll can do, and it makes it so easy with lots of pre defined templates to help you get the most out of the app. Support is super quick and helpful as well.
This app has been perfect for our store! The team behind it are amazing people and they helped my store find the right plan. We've been using Zigpoll for a couple of months now and can't imagine what it would be like without it!
Excellent and Quick customer service. No problems installing or using this app. Been using it for a while now and its a great way to find out any friction points your customers might be experiencing & extra data always helps what,s working and what,s not. Great value for money IMO. Cheers Cameron
Just getting started with this but setting up several polls was easy enough and Jason, the developer, is great! Very personable and reached out with one-on-one support and suggestions! Impressive.
One of the best apps I've ever used on Shopify. Really easy to get to grips with, super easy to implement with the website and not just a shoddy pop up. Looks great, fab work, guys.
We love Zigpoll. It gives us fast insight into how our customers feel about the products and our website, so we can act quick to resolve issues or improve our site and offerings.
Easy to use, plenty of different survey options, and great customer support. Would recommend. The exit page survey is worth it, especially for very small businesses just getting started.
Great customer service! Willing to modify app to customer needs :-) Responds within 24-48 hours with always-positive response.
So far so good!
Both out-of-the-box surveys are great:
Post purchase was what I was looking for and then the abandoned checkout is very useful.
UI can feel a bit cluttered, but you get used to it quickly.
I couldn't find one setting, so reached out to support and they were very helpful and helped me solve it very quickly!