Reviews (373)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. It integrates seamlessly with Shopify, enhancing store functionality by linking survey data with orders and customer records. The support team is quick and effective, and the app offers diverse survey options and valuable analytics. It's cost-effective and ensures high customer engagement with responsive surveys.
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We love Zigpoll. It gives us fast insight into how our customers feel about the products and our website, so we can act quick to resolve issues or improve our site and offerings.
Easy to use, plenty of different survey options, and great customer support. Would recommend. The exit page survey is worth it, especially for very small businesses just getting started.
Great customer service! Willing to modify app to customer needs :-) Responds within 24-48 hours with always-positive response.
So far so good!
Both out-of-the-box surveys are great:
Post purchase was what I was looking for and then the abandoned checkout is very useful.
UI can feel a bit cluttered, but you get used to it quickly.
I couldn't find one setting, so reached out to support and they were very helpful and helped me solve it very quickly!
Amazing app, highly recommend! Incredible support too :)
Easy to set up, very helpful templates, great report functionality. Can definitely recommend this app. And James Zigelbaum from the customer service team was so quick and competent when helping me out with a couple of issues. Thank you!
AMAZINGLY helpful app! I'm using it after purchase to see where my customers came from and for abandoned carts to see why they didn't purchase and nurture them back to the sale. Can't recommend it highly enough!
I have just started using the app and it seems to be really useful and versatile.
Also, excellent support! I reached out to Jason and he quickly helped me setting up a customer goal survey on my landing page. Will definitely keep using this app and explore more of its features in the future
Easy to use. and the support was great too.
This app has been wonderful! It has allowed us to poll our customers right on the website vs sending them to SurveyMonkey. The customer service is out of this world! Response time varies but twice now it has been within 2 hours!!