Reviews (373)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. It integrates seamlessly with Shopify, enhancing store functionality by linking survey data with orders and customer records. The support team is quick and effective, and the app offers diverse survey options and valuable analytics. It's cost-effective and ensures high customer engagement with responsive surveys.

September 25, 2023

We love Zigpoll. It gives us fast insight into how our customers feel about the products and our website, so we can act quick to resolve issues or improve our site and offerings.

Hope Health Supply
United States
About 1 year using the app
August 23, 2023

Easy to use, plenty of different survey options, and great customer support. Would recommend. The exit page survey is worth it, especially for very small businesses just getting started.

Mineralized Deodorant
United States
About 1 year using the app
October 6, 2020

Great customer service! Willing to modify app to customer needs :-) Responds within 24-48 hours with always-positive response.

RJ Cooper & Associates, Inc.
United States
About 1 year using the app
October 25, 2023

So far so good!
Both out-of-the-box surveys are great:
Post purchase was what I was looking for and then the abandoned checkout is very useful.
UI can feel a bit cluttered, but you get used to it quickly.
I couldn't find one setting, so reached out to support and they were very helpful and helped me solve it very quickly!

Gay Sauna the Board Game
Netherlands
About 1 year using the app
November 22, 2023

Amazing app, highly recommend! Incredible support too :)

Burrito Baby
Australia
About 1 year using the app
June 15, 2022

Easy to set up, very helpful templates, great report functionality. Can definitely recommend this app. And James Zigelbaum from the customer service team was so quick and competent when helping me out with a couple of issues. Thank you!

håvsund
Germany
About 1 year using the app
March 6, 2023

AMAZINGLY helpful app! I'm using it after purchase to see where my customers came from and for abandoned carts to see why they didn't purchase and nurture them back to the sale. Can't recommend it highly enough!

Blue Pen Resumes
United States
About 1 year using the app
January 8, 2024

I have just started using the app and it seems to be really useful and versatile.
Also, excellent support! I reached out to Jason and he quickly helped me setting up a customer goal survey on my landing page. Will definitely keep using this app and explore more of its features in the future

My Store
Italy
About 1 year using the app
October 2, 2023

Easy to use. and the support was great too.

beApro
India
12 months using the app
August 25, 2020

This app has been wonderful! It has allowed us to poll our customers right on the website vs sending them to SurveyMonkey. The customer service is out of this world! Response time varies but twice now it has been within 2 hours!!

PD Labs
United States
12 months using the app