Reviews (366)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. They value the seamless Shopify integration, flexible survey options, and targeting features. The app's performance is noted for not slowing down websites, and its analytics provide valuable insights. Exceptional customer support and cost-effectiveness are also highlighted, enhancing customer engagement and business growth.

Edited January 8, 2025

Had a few issues with the app which keept sending Spam emails with "e" in and then counts them as part of the monthly quota. Got support from Zigpoll who have gone above and beyond to fix this issue and help with other issues we didnt know we had.

Personal Projector
United Kingdom
About 2 months using the app
November 13, 2024

Seems to be doing everything I need. Without much efforts.

The team is super reactive, and takes (good) improvement suggestions into account very fast.

We tested a number of survey tools and this is the one we will adopt!

Ideelart
United Kingdom
22 days using the app
October 18, 2024

Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records.

The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!

ARCANAS
United States
13 days using the app
December 3, 2024

We've been trying to get good customer feedback for two years and after running one survey via Zigpoll we literally got everything we needed within hours. Great customer support when needed as well via the app. Excited to continue running surveys with this app!

Make It Cute, LLC
United States
6 days using the app
November 25, 2024

Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!

Picnic Time Family of Brands
United States
About 1 month using the app
December 4, 2024

Awesome and simple app! Nice pricing plans and very quick support! Thanks Jason

Tilipix
France
8 months using the app
October 16, 2024

Works great for any survey. It can write to the customer metafield, which is very useful. Great support as well

FischRacingTech
Canada
Over 1 year using the app
October 11, 2024

Super easy to set up and use the surveys with a huge variety of templates to choose from. If you get stuck their support team responds very quickly and will help you through the issue too. I would highly recommend this app if you want to add surveys to your site!

Play and Talk
United States
25 days using the app
October 16, 2024

This app is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. I use it for countless situations involving surveys and beyond, because it’s also extremely flexible.

Not to mention the customer support, which is really fast, straight to the point, and helps you find solutions in specific cases. In my opinion, it’s the best app for surveys, but also for quizzes.

LifeLion
Italy
23 days using the app
September 27, 2024

Great app! Highly recommend! We get great feedback and it helps us find out how they got to our website when the analytics don't quite catch it. Has been a key metric of ours. We actually use this on both of our brands websites (fineusatrading.com and cranewellness.co) and it has been perfect. Easy to use. Great customer service. It's a no brainer for any e-commerce CPG brand!

Crane Wellness
United States
7 months using the app