Reviews (367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. They value the seamless Shopify integration, flexible survey options, and targeting features. The app's performance is noted for not slowing down websites, and its analytics provide valuable insights. Exceptional customer support and cost-effectiveness are also highlighted, enhancing customer engagement and business growth.
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Amazing app and the customer service is on another level! Jason answered my questions quickly and helped me build the perfect survey, thank you!
Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.
This app was just what I was looking for. It's really easy to understand and the support team is fast and helpful.
Good app and excellent customer support!
Set up was relatively easy along with reporting. The support (Jason) is top notch. Fast to respond and has helped us with any roadblocks we hit during our learning curve.
So far the app seems to do exactly what it promises and more. Lots of features to play with and it takes a while to get a better grasp of all the options, but the support is great at helping whenever we get stuck. Thanks!
Very useful insights :) We like especially the automatic analysis of the answers. Also the customer support has been very helpful and kind.
Measure what visitors (customers and not) think, about basically anything you want!
This is a very useful app, with plenty of control as to what is asked, how frequently, and how (email, site widget, etc). It has a sensible configuration process where you create and order the questions, which is highly customizable. Ask for yes/no, +/-, multiple choice, long and short answer, responses. It's good to gather info!
Very good, responsive support (I had a Q or two that wasn't covered in their FAQ).
I had some questions I needed help with and the founder jumped on a Zoom and helped me out and even made some custom changes to the app for me!
Zigpoll is a fantastic tool for anyone navigating eCommerce and their brand into the turmoils of the first few months. Getting to product-market fit can be exhausting, and customer surveys are a great way to eliminate a lot of the guesswork by getting real feedback from real people exploring what you've created. The interface is fantastic, with seamless integrations, and Jason has been of great help in getting us started.