Reviews (416)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, requiring no coding skills. It offers customizable surveys that integrate seamlessly with Shopify, linking responses to orders and customer records. The app is valued for its robust analytics, effective customer support, and reliable performance in data collection. Merchants use it for gathering feedback and refining marketing strategies, which helps improve sales processes and business decisions.

May 1, 2023

Excellent review app, highly flexible and supports multiple use cases, easy to learn and seamless setup. Nice work!

CrowdMall
United States
About 2 months using the app
June 16, 2023

Does exactly what we ask for.
Awesome support
Overall I am very happy about this tool
Thank you very much

LE PREWORKOUT
France
About 2 months using the app
August 14, 2023

Having evaluated a few different survey apps, Zigpoll stood out in terms of two areas. 1.) Service - I had a lot of questions specifically about the functionality and control we would have with our surveys. Jason was super informative and walked me through everything. It wasn't a sales pitch either. I never felt pressured or pushed into their app. 2.) App functionality - Surveys were easy to ...

ProClip USA
United States
About 2 months using the app
April 4, 2024

Jason was super helpful getting us started, and we have gotten a lot of great customer feedback in just over a month of use. This will be a staple of our shopping experience for a long time to come.

The Swamp Shop
United States
About 1 month using the app
July 27, 2022

Fantastic app, does everything it needs to do and integrates seamlessly within our website. Excellent support also.

ETRNL
Australia
About 1 month using the app
November 24, 2023

We were using a different system for a post purchase attribution survey and got almost no responses, and the second we installed Zigpoll, customers started using the survey. Now about 40% of people respond, which is wild. It does have a lot of flexibility in how you can customize it, so that's good too. The only downside is that the UX/UI internally is really confusing.

Springrose
United States
About 1 month using the app
January 13, 2022

I have used this survey tool. It's really awesome and has all the necessary options to make your survey beautiful. It gets easily integrated with email marketing platforms and passes the data effectively.

ihfstores
United States
About 1 month using the app
October 24, 2023

Set up was relatively easy along with reporting. The support (Jason) is top notch. Fast to respond and has helped us with any roadblocks we hit during our learning curve.

Arccos Golf
United States
About 1 month using the app
February 19, 2024

Super outil pour recolter des informations
Utilisation simple et efficace
Propose beaucoup d'options pour s'adapter à toutes les utilisations.
Je recommande

Draeger Paris
France
About 1 month using the app
January 26, 2024

Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!

The Useless Pancreas
United States
About 1 month using the app