Reviews (367)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. They value the seamless Shopify integration, flexible survey options, and targeting features. The app's performance is noted for not slowing down websites, and its analytics provide valuable insights. Exceptional customer support and cost-effectiveness are also highlighted, enhancing customer engagement and business growth.

November 15, 2023

Comprehensive functionality, very flexible. User interface is very well designed. Great customer support too!

Esspero
United Kingdom
7 months using the app
November 8, 2023

Thank you Jason for your kindness today and for promptly fixing a minor issue I had with my survey widget. I love this app and was so happy that you saved the day right when I needed it for my store!

Gifts In Trend
Australia
7 months using the app
October 15, 2020

Awesome app. Awesome Team. Awesome Support. Fairly simple to use.One of my other apps was conflicting with the exit intent popups and the team was prompt to respond and fix that for me. Keep up the good work. Kudos !!

UltShult
India
7 months using the app
July 31, 2023

Justin has been extremely helpful and knowledgeable. I highly recommend Zigpoll for your survey building platform!

Quoise
United States
7 months using the app
July 24, 2023

Easy to set-up, fairly customizable, does everything we need it to do and nothing we don't. I've only had to reach out to customer support a few times (due to my own ignorance) but each time has been a more than pleasant experience. Great job guys!

Authenticity50
United States
7 months using the app
September 15, 2020

ZigPoll goes WAY above and beyond expectations!!!! I've never experienced anything like it. He is lightning FAST in solving problems, coming up with solutions and helping me achieve my business goals. I didn't even realize I needed this tool until he helped me implement it for a particular experiment I'm conducting. Needless to say, I'm SOLD!!!!!

ArtAtAfrica
South Africa
6 months using the app
June 19, 2023

The Customer Service is really great. Fast and very qualitative answers ! I highly recommend this app.

Laflore Paris
United States
6 months using the app
May 18, 2022

This app has the best customer service I've ever experienced!! Truly!! I'm not the best with tech stuff I'm a maker...but JSN walked me through everything and really went about and beyond to show me how this app could really work for my store. Thank you for caring so much about customer service!!

D Company Supply
United States
6 months using the app
November 3, 2023

Great app to learn about your customer interests. Highly recommend it!

MagicWand
United States
6 months using the app
September 26, 2023

Love using this app for simple, to the point polls! There are so many options to choose from, and while they are a little overwhelming at first, getting up and running is easy. There are some caveats with mobile on some options to be aware of, but overall this app fits our needs perfectly.

New Zealand Mint
New Zealand
6 months using the app