Reviews (424)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup without needing coding skills and smooth integration with Shopify, linking survey data directly to orders and customer records. They value its customizable surveys suitable for various purposes like post-purchase feedback and market research. The app is praised for its reliable performance, responsive customer support, and valuable insights that enhance marketing strategies and customer engagement, supporting multiple languages for global reach.

February 21, 2023

Needs a bit of time to understand how the poll works as it is really complete and detailed, but the installation was really plug & play!

Everything is working well and the support team has been super reactive with our requests.

Manucurist US
United States
About 1 month using the app
February 26, 2024

Highly recommend. We just sent out first customer survey and the whole process was very easy. Super intuitive and streamlined.

Upton
United States
About 1 month using the app
Edited April 4, 2022

We were looking for a simple & robust website polling tool and Zigpoll was perfect for that. Functionally it works well - has site/audience targeting & poll design customisation, allows switching between multiple Shopify stores on the interface, language localisation, and poll results exports. The team was very responsive, open to taking in & implementing key feature requests, & pricing is very ...

waterdrop®
Germany
About 1 month using the app
March 10, 2022

Affordable post-purchase survey app that gets the job done, looks great, and is easy to use. The team is very responsive and open to new feature suggestions.

Slinger
United States
About 1 month using the app
August 4, 2022

Using this app to conduct a pop-up survey, and it's been amazing so far with all the customization options and survey results dashboard. Customer service has also been really good with responding to questions quickly and making custom functions available (S/O to Jason!)

Tression
Canada
About 1 month using the app
April 10, 2022

Incredible App, which has solved all our business needs! Futhermore their customer service is simply exceptional.

Indulge in Beauty
South Africa
About 1 month using the app
July 26, 2023

We've always used a basic post-purchase survey, but we needed more specificity. Zigpoll to the rescue! We have been able to get a much clearer picture of our data sources, and when we had some specific trouble matching orders to timestamps (because of different time zones), the app designer created a patch to resolve our specific issue. I can't speak highly enough!

Upper Story
United States
29 days using the app
February 16, 2022

Works perfectly, easy to configure and Jason was very helpful by making sure the poll gets translated automatically! If any of you are looking for a multi lingual solution, you have it!

Babo Botanicals
France
28 days using the app
July 14, 2023

Zigpoll has been great in helping us get survey data from our visitors. It has a number of comprehensive templates and the support is top notch from Jason. We highly recommend this app if you're looking to better understand your customers.

Manly Bands
United States
28 days using the app
January 22, 2020

This app does exactly what I want it to and when I had a question, support responded within ONE HOUR. That's amazing. Thank you SO much for this absolutely brilliant app!

Persephone Love
United States
27 days using the app