Reviews (367)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. They value the seamless Shopify integration, flexible survey options, and targeting features. The app's performance is noted for not slowing down websites, and its analytics provide valuable insights. Exceptional customer support and cost-effectiveness are also highlighted, enhancing customer engagement and business growth.

March 13, 2023

I commend the Zigpoll team for their excellent customer service. I emailed Zigpoll and they got back to me right away! We appreciate that so much.

Broadyarns
United States
6 months using the app
April 6, 2022

Apps works out of the box. That's very nice. Defaults templates are helpful and easy to edit. It also looks very nice.

Dutch Mud Men
Netherlands
6 months using the app
March 25, 2021

Really useful app and really helpful, friendly customer service too. Im getting some fascinating customer feedback and it looks great too.

PAPER
United Kingdom
6 months using the app
May 17, 2020

Just got Zigpoll. Really enjoy the flexibility and ease of use for myself and customers. Would recommend so far

FuegoGear │ The Hottest Deals
United States
6 months using the app
November 14, 2023

This app has been super great to use and support has consistently gone above and beyond! 5+ stars for sure!

Boho Magic Jewelry
United States
5 months using the app
July 24, 2023

Looked at a few apps before selecting Zigpoll. Been using it for our post purchase survey for a few months now, and it's reliable and gives us useful additional insight about our customers. Lots of options for slide creation and analysis as well. We will be using to create a customer survey shortly as well. Customer service from Jason is always super responsive, very helpful and prompt, even factoring in the time difference between the US and UK. A lot of thought has gone into this app and represents good value for money.

Stashed Products
United Kingdom
5 months using the app
May 7, 2020

I have been using the app for a while and I am really impressed. Lots of smart options for creating and customizing your polls.
Once a poll is created it works perfect.

Congrats to the developers on such a well thought & designed app

Avatars of War: The Ninth Age | Arena Deathmatch
Spain
5 months using the app
June 1, 2022

They got excellent customer service. There was an issue about showing different polls on different pages. They fixed it for us and told us how they did it. Most importantly, this app funtions well!

Aulipure
Taiwan
5 months using the app
January 14, 2025

Fantastic all the way through, has a lot of functions and customer service is above and beyond.

Lūmmi in Colour Babywear
Australia
June 9, 2021

I've used a number of survey/poll platforms over the years, and Zigpoll is the easiest to use, content looks great, and the customer service, if you need some help, is beyond world-class. You can't find a better app. Seriously!

YAK Grills™
United States
5 months using the app