Zigpoll Customer Surveys , 269 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly and highly customizable, with a variety of question formats and a useful post-purchase feedback feature. The comprehensive dashboard analysis and high survey response rate are appreciated. The support team, including the founder, is known for quick and helpful responses. The app is reasonably priced and doesn't impact store performance, aiding merchants in improving their services based on customer feedback.
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Just started working with this app, and so far it's doing everything I expected it to do. It helps me get input from my webshop-vistors. Jason also responds very quickly to support questions and will help you solve any issue - if an issue occurs.
Really great app to get to know your customers
Has features which can definitely improve conversion rates
I used this app to create a survey within our website to collect information about our customer base. I like the format and the ease of use within the app and how smoothly it integrates within Shopify. So far out of 4 different survey applications, it has been the most customer-friendly app to use.
I just setup this app yesterday. It was super easy to figure out. I set up a quick survey to see how my users navigated the website, and gave them a discount code for filling out the survey. Then today I set up an email collection. Integration with MailChimp was as easy as copying my API key from Mailchimp and pasting it into a field in the Zigpoll settings area. I'm currently using 2 other methods of collecting user data or having engagement. I think I really like Zigpoll better than either of the others. The user interface is pretty easy to figure out and if you are at a loss of what to do, the examples on the Zigpoll website will surely get you pointed in the right direction.
Excellent customer service. This is my second time reaching out and I have received quality help each time. Thanks Jason!
We thought a survey could take our Shopify site to the next level of customer engagement. I couldn't figure out the programming language to get it to embed instead of being a popup. I wasn't optimistic due to some bad experiences contacting customer service via email on other websites (cue crickets here). But Zigpoll has been a whole different story! Jason responded within hours and several times back and forth as he shepherded me through the process and helped me get it just right. I've never created a website before and Zigpoll and Jason are making me feel like a pro! I couldn't be more enthusiastic in recommending this app.
I was looking for the perfect app to help me collect important customer data and Zigpoll did that for me and much more. The setup process was super easy and user friendly. It integrated into my website seamlessly and was able to connect helpful data from customer. When I need help, I reached out to Jason, who responded to me immediately and provided details insight and into. I am a super happy customer! :)
I highly recommend this app. The backend is very intuitive, and the customer support is quick and professional. The app has all the funcionalities I expected, and has helped us to better understand our customer's needs. Thanks!
Très bonne application, avec beaucoup de paramètres.
Peut être en traduite en multi-langue.
Je recommande !
Very easy to download, set-up and launch. Their support is quick to respond and was able to quickly help configure our settings when we ran into complications with the desired set-up of our polls.