Reviews (367)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. They value the seamless Shopify integration, flexible survey options, and targeting features. The app's performance is noted for not slowing down websites, and its analytics provide valuable insights. Exceptional customer support and cost-effectiveness are also highlighted, enhancing customer engagement and business growth.

July 27, 2022

Fantastic app, does everything it needs to do and integrates seamlessly within our website. Excellent support also.

ETRNL
Australia
About 1 month using the app
November 24, 2023

We were using a different system for a post purchase attribution survey and got almost no responses, and the second we installed Zigpoll, customers started using the survey. Now about 40% of people respond, which is wild. It does have a lot of flexibility in how you can customize it, so that's good too. The only downside is that the UX/UI internally is really confusing.

Springrose
United States
About 1 month using the app
January 13, 2022

I have used this survey tool. It's really awesome and has all the necessary options to make your survey beautiful. It gets easily integrated with email marketing platforms and passes the data effectively.

ihfstores
United States
About 1 month using the app
April 25, 2019

We absolutely love this app. We were in search of an app that would allow us to engage our customers, this app does that and more. The support is second to none, Jason is absolutely amazing!

Stars and Stripes Lighting
United States
About 1 month using the app
July 27, 2023

This app is very powerful, and the customer service is even better! I've been able to create a very dynamic and customized survey for my checkout page that gathers extra information I need from my clients who order from my site. It has made my life so much easier and looks very professional, blending right in with my branding, thanks to all the customizations.

Thanks, Zigpoll!

Florals Preserved
United States
About 1 month using the app
May 26, 2023

Haven't spend enough time with the app itself to determine if it's good (on first glance really no complains though), but I did have a great experience with their customer service. Fast, to the point and kind. Were able to solve my problem within 24 hours.

Plantsome NL
Netherlands
About 1 month using the app
July 11, 2023

Great customer survey and data capture app. Easy to use, and has fantastic and responsive support.

Swik Home + Body
Australia
About 1 month using the app
February 21, 2023

Needs a bit of time to understand how the poll works as it is really complete and detailed, but the installation was really plug & play!

Everything is working well and the support team has been super reactive with our requests.

Manucurist US
United States
About 1 month using the app
April 20, 2023

Highly customisable with lots of great features. The support I requested was also very quick and helpful.

Yes, That's 3D Printed
United Kingdom
About 1 month using the app
January 10, 2021

Great App, I was searching long time for something like that that works as I want and I am glad I found it - also super helpful customer service!

KUKUVAYA Ideas
Greece
About 1 month using the app