Reviews (350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.
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Product is exactly what we were looking for, the post-purchase survey in particular.
Customer service is TOP-NOTCH!
Had a chance to meet with the CEO and founder of Zigpoll. Great experience. He was pretty helpful
Great app and the support is amazing, helped us with any questions we've had, recommend it to anyone who wants to setup surveys on their store.
This app compliments everything i was trying to accomplish with my store - overall very easy integration, fantastic functionality & unreal customer support.
This is the definition of a 5 star app.
Well done to the Zigpoll team for creating such a rewarding and valuable app.
Great app and very simple to use with the right amount of analytics and A.I. driven insights. Incredible support as well, thank you Jason!
Tolle App & noch besserer Customer Support! Jason hat immer sofort geantwortet, war sehr hilfsbereit und arbeitet aktuell sogar an weiteren Verbesserungen für uns, wie z.B. weitere Filteroptionen. Wirklich empfehlenswert!
Very useful survey polling tool that I use to collect post-purchase information so we can provide accurate and suitable products to our customers.
Customer support is responsive and helpful, and the product continues to improve and get better. Thanks!
App is easy to use
great to find out your customers needs/wants
customer service is above 5 stars
Would highly recommend the app!
I used this app to establish customer service surveys for my company. Being a person that struggles somewhat with super techy data, I asked for a lot of help and also a lot of questions. Jason Zigelbaum was absolutely fantastic!! He answered every question promptly and made it easy to understand and follow. If it was something he could do for me, he would tell me exactly what he needed and then would create exactly what I asked him for!! Best service I have received from any company in a long time!! Thank you, Jason! Thank you Zigpoll!