Reviews (350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.
Refine
-
By rating
The poll is really user friendly. It comes with excellent customer support too. Highly recommended.
The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.
I had used another survey app before and was hesitant to go all in with another, but I did anyway. The experience with Zigpoll was wonderful. I had an immediate issue soon after I sent out the survey and they were so quick to respond and remedy the situation that I only heard from a few customers about it being available.
Top notch work guys. Would definitely recommend.
Zigpoll has allowed me to implement nice, clean, fast and easy-to-set up post-purchase surveys. Great app and very good developer.
customers seem to write very in depth reviews in addition to answering the survery. Its very helpful to see where we can and should invest more in
Very helpful insights on where to focus our resources! Very easy to install and get up and running. Thanks Zigpoll
Easy set-up, great support and getting good results! Nice app! Using it at the end of the purchase to find out how they heard about us. Wish I had used this years ago.
I'm super impressed with all of the customization options Zigpoll comes with. Can't be happier. We had a few questions and support was very responsive as well! Thumbs up!
Excellent app and customer service. The user interface is really good and the team will help you through if you have any question for installing/ customizing the code somewhere on your website
One of the best apps I've ever used on Shopify. Really easy to get to grips with, super easy to implement with the website and not just a shoddy pop up. Looks great, fab work, guys.