Reviews (391)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.

January 14, 2025

Fantastic all the way through, has a lot of functions and customer service is above and beyond.

Lūmmi in Colour Babywear
Australia
1 day using the app
February 3, 2025

Muy fácil de configurar y gran atención al cliente. Recomendado!

Hypnos
Chile
11 days using the app
February 25, 2025

Sehr einfache Installation, direkter Kontakt zum Kunden

UNORGANIZED BRAND®
Germany
5 days using the app
February 24, 2025

Great app! Amazing customer service

Aleph-staging-environment
Saudi Arabia
November 27, 2024

Great app for customer surveys - easy to setup and use. Support has also been helpful and responsive when I needed it.

TayCo Brace
United States
Over 1 year using the app
December 4, 2024

Awesome and simple app! Nice pricing plans and very quick support! Thanks Jason

Tilipix
France
8 months using the app
November 19, 2024

非常实用的一款应用,很好地解决了我们公司在用户研究方面的遇到的困难,传统的邮件问卷方式回复率极低,且生命周期有限,zigpoll的购后调研回收率很高,让我们能够从购后调研中得知用户的需求点在哪里,并针对性地改进我们的营销方案和产品设计,非常有帮助!

COSY ISLAND
China
10 months using the app
November 30, 2024

The app is great for customer feedback as a comprehensive survey solution that seamlessly integrates with our Shopify stores and other applications. It allows us to capture crucial insights through multiple touchpoints. It has a robust integration ecosystem and fast performance, enabling us to gather the zero-party data that we need. Their exceptional customer support team consistently goes above ...

PWB Staging
United States
2 months using the app
November 25, 2024

Extremely intuitive and excellent customer support!

Avoros
Albania
3 months using the app
November 27, 2024

One of the hardest parts of marketing is attribution -- knowing if a channel works, and measuring exactly how well. Thanks to Zigpoll we're developing a better idea of how to find our target audience, and some of the survey answers surprise us. For example some customers link directly to places they heard about TRMNL, that we would have never learned about otherwise. Use Zigpoll to do better ...

TRMNL
United States
2 months using the app