Reviews (366)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. They value the seamless Shopify integration, flexible survey options, and targeting features. The app's performance is noted for not slowing down websites, and its analytics provide valuable insights. Exceptional customer support and cost-effectiveness are also highlighted, enhancing customer engagement and business growth.
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App is easy to use
great to find out your customers needs/wants
customer service is above 5 stars
Would highly recommend the app!
The poll is really user friendly. It comes with excellent customer support too. Highly recommended.
The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.
I had used another survey app before and was hesitant to go all in with another, but I did anyway. The experience with Zigpoll was wonderful. I had an immediate issue soon after I sent out the survey and they were so quick to respond and remedy the situation that I only heard from a few customers about it being available.
Top notch work guys. Would definitely recommend.
Zigpoll has allowed me to implement nice, clean, fast and easy-to-set up post-purchase surveys. Great app and very good developer.
customers seem to write very in depth reviews in addition to answering the survery. Its very helpful to see where we can and should invest more in
It integrated perfectly straight off the gate and customers actually use it! Amazing app and support team.
As an e-commerce business owner, having this customer survey app is a must for all retailers! Upon downloading it, I found the setup process to be quite straightforward. I've configured it to send out post-purchase surveys to my customers, and it's performing excellent in this regard. What I appreciate is its extensive range of features and settings, along with a comprehensive dashboard analysis. Among all the survey apps I've experimented with for my company, this one stands out as the most user-friendly, robust, and customizable. I'd like to express my thanks to Jason for the informative onboarding meeting and for being readily available to assist with any questions and provide technical support.
Zigpoll has been great in helping us run our post-purchase survey, and Jason's support has been excellent. Had an issue with editing a live survey and some data loss, and Jason was able to push through an update and resolve our issue in just a couple of days. Very much appreciated the quick turnaround and the attentive customer service!
Great app and highly customizable! We used it to collect feedback from our customers regarding the size and fit of our products for general consensus. It served it's purpose well however, we would have loved it more if we were able to display the results of the vote without having customers to participate in the poll.