Reviews (416)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, requiring no coding skills. It offers customizable surveys that integrate seamlessly with Shopify, linking responses to orders and customer records. The app is valued for its robust analytics, effective customer support, and reliable performance in data collection. Merchants use it for gathering feedback and refining marketing strategies, which helps improve sales processes and business decisions.

January 17, 2021

The Zigpoll app is perfect for short polls/surveys. But we're using the app for a 10-15 question survey, and it's working well. We like that it's integrated within our shop in Shopify - the fonts, colours are syncing with the look of our site. Also like the use of images within the survey. Customer service is quick to reply, friendly and helpful. Give it a go.

Sweet Goodbye Pty Ltd - CARE CRADLE®
Australia
6 days using the app
February 27, 2024

Great app and the customer support it second to none. Jason was so helpful and offered us exactly what we needed to get up and running. Highly recommend.

PlanBee
United Kingdom
6 days using the app
October 30, 2021

Amazing app and the customer service is on another level! Jason answered my questions quickly and helped me build the perfect survey, thank you!

BikeTigers
Romania
6 days using the app
November 21, 2023

One of the best apps I've ever used on Shopify. Really easy to get to grips with, super easy to implement with the website and not just a shoddy pop up. Looks great, fab work, guys.

Lullabellz
United Kingdom
6 days using the app
July 31, 2023

Justin has been extremely helpful and knowledgeable. I highly recommend Zigpoll for your survey building platform!

Quoise
United States
6 days using the app
February 2, 2022

Their customer support is amazing. I had an issue, got a response within an hour and they're building a feature to make it even better straight away. 100% recommend.

BOAS
Netherlands
6 days using the app
May 11, 2023

Have used the app for a few days now.
Great app: no steep learning curve, fast support, easy setup and good looking.
What else do you want? oh yes! it's free for starters like me.

Dry-Smart
Germany
6 days using the app
February 8, 2023

Who doesn't want a dialog with their customers? Find out when they are happy, annoyed, or just needing a little more help with Zigpoll. We use it to get customer feedback and then construct automated engagements with them. The app is very flexible, with timing and display options that just work like the customer wants.

Rulo™ Skin
United States
6 days using the app
April 7, 2022

Smooth and intuitive application and great customer service! It is completely customisable and extremely easy to work with.

Lactimaf
Portugal
6 days using the app
August 11, 2023

Application complète permettant la création de sondage versatile. Point bonus, le service client très réactif.

BRAN
France
5 days using the app