Reviews (351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.
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User friendly, very simple to implement, great and responsive customer service, great value for money!
Great app, easy to use. The customer support is really good as well, the creator is open for any suggestions and especially when the app is free to affordable it really deserves 5 stars.
Wonderful app with many features, but easy to use. Best of all, it comes with outstanding customer support from the beginning to end of any project. Highest recommendation: A++!!!
This app is amazing, they reached out as soon as I downloaded it and helped me through it. 100% Recommend this app.
Just set up my first poll on my website and in an email to subscriber list. I love how simple and straightforward the experience is for my customers. While it was a tad bit complicated to set it up in the way I wanted, the customer support was excellent and more than made up for it.
Awesome app! It has exceeded our expectations! Excellent and extremely helpful support!
We used zigpoll to gather post purchase feedback. Not only is it one of the most cost effective options, the company is extremely responsive to suggestions and improving the product. Highly recommended.
Excellent app! Smooth, quick, well designed, great functionality, and well thought out. Very quick support too. Thanks guys!
So far so good!
Both out-of-the-box surveys are great:
Post purchase was what I was looking for and then the abandoned checkout is very useful.
UI can feel a bit cluttered, but you get used to it quickly.
I couldn't find one setting, so reached out to support and they were very helpful and helped me solve it very quickly!
We have been looking for a post purchase survey for awhile. So happy we chose zigpoll. Not only did the survey meet all of our needs but we received instant guidance along the way to make sure it met all of our goals!