Reviews (366)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies survey setup and customization without needing coding skills. They value the seamless Shopify integration, flexible survey options, and targeting features. The app's performance is noted for not slowing down websites, and its analytics provide valuable insights. Exceptional customer support and cost-effectiveness are also highlighted, enhancing customer engagement and business growth.

November 16, 2023

Awesome app! It has exceeded our expectations! Excellent and extremely helpful support!

FLOWZOOM
Germany
3 days using the app
January 15, 2022

We used zigpoll to gather post purchase feedback. Not only is it one of the most cost effective options, the company is extremely responsive to suggestions and improving the product. Highly recommended.

NakiNoku
United States
3 days using the app
January 17, 2023

Excellent app! Smooth, quick, well designed, great functionality, and well thought out. Very quick support too. Thanks guys!

Ponyclava
Canada
3 days using the app
February 8, 2023

We have been looking for a post purchase survey for awhile. So happy we chose zigpoll. Not only did the survey meet all of our needs but we received instant guidance along the way to make sure it met all of our goals!

Hot Girls Pearls
United States
2 days using the app
October 12, 2022

Haben verschiedene post-purchase Softwares benutzt und Zigpoll erfüllt alle Anforderungen! Vor allem das Targeting nach Ländern war uns sehr wichtig, da wir die Surveys in verschiedenen Sprachen implementieren wollten.

Angles90® Europe
Italy
2 days using the app
October 4, 2022

Great app and lots are offered for free. Plus really helpful support team members there to help. Thanks, Jason!

CosyPanda
United Kingdom
1 day using the app
April 13, 2021

I am such a newbie at all of this stuff and so I tried by myself at first to understand the app, to no avail.
I contacted Jason who literally emailed back every few minutes to help me. He assisted me and then taught me how to navigate the app. I am blown away by this company’s customer service.

Vancouver Waxlings
Canada
1 day using the app
June 7, 2023

Jason was so great with responding to my questions right away. Great customer service here! I feel confident about using this app.

Au Natural
United States
1 day using the app
Edited February 3, 2023

This app really made my day and its a life savior since its integrated with Shopify so you won't have to worry about this survey and responses related to whom? its features and options are super amazing and really fit my needs and business requirements.

kadoonpro
Saudi Arabia
1 day using the app
November 24, 2023

I am new to Zigpoll but getting the hang of it! Any tool that helps us get to know our customers better is a win for us. Also, any tool that gives you advanced customer journey options is a win for me. We will be able to see data come in right on our Shopify dashboard as Zigpoll integrates seamlessly. I had a question regarding survey set up and responded to within an hour. Very helpful, and guess what? It was a real human. lol Thanks Zigpoll!

Caledon Renovations
Canada
1 day using the app