Reviews (392)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.
Refine
-
By rating
We have been looking for a post purchase survey for awhile. So happy we chose zigpoll. Not only did the survey meet all of our needs but we received instant guidance along the way to make sure it met all of our goals!
Haben verschiedene post-purchase Softwares benutzt und Zigpoll erfüllt alle Anforderungen! Vor allem das Targeting nach Ländern war uns sehr wichtig, da wir die Surveys in verschiedenen Sprachen implementieren wollten.
Great app and lots are offered for free. Plus really helpful support team members there to help. Thanks, Jason!
Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!
I am such a newbie at all of this stuff and so I tried by myself at first to understand the app, to no avail.
I contacted Jason who literally emailed back every few minutes to help me. He assisted me and then taught me how to navigate the app. I am blown away by this company’s customer service.
Jason was so great with responding to my questions right away. Great customer service here! I feel confident about using this app.
This app really made my day and its a life savior since its integrated with Shopify so you won't have to worry about this survey and responses related to whom? its features and options are super amazing and really fit my needs and business requirements.
I am new to Zigpoll but getting the hang of it! Any tool that helps us get to know our customers better is a win for us. Also, any tool that gives you advanced customer journey options is a win for me. We will be able to see data come in right on our Shopify dashboard as Zigpoll integrates seamlessly. I had a question regarding survey set up and responded to within an hour. Very helpful, and guess what? It was a real human. lol Thanks Zigpoll!
Zigpoll has been one of the best user friendly app that we have come across while using Shopify for our business platform. The developer took the time to explain the features as well as given us pointers that would be helpful to our business. Hands down a very useful app when needed getting particular information about your consumers.
We used this app on our business site, and they nailed everything we needed. Everything can be customized as we like, and the free plan is fantastic!
Not only that, but the customer service is incredible. We received a quick response to any inquiry.
Highly recommended!