Reviews (395)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its valuable insights into customer journeys and conversion timelines, crucial for refining marketing strategies. It offers customizable survey options like post-purchase and onsite surveys with various question formats. Its seamless integration with Shopify and platforms like Omnisend and Klaviyo, along with a user-friendly interface, makes setup easy. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.
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Amazing and professional looking application. Really easy to use and the customer support is beyond fantastic. Would HIGHLY recommend to anyone who requires a poll.
Great experience right off the bat. I'm not advanced with website development and needed a little help. They were quick, pleasant, and very helpful. Thank you!
Small independent studio's work, very nice ux in Survey, but the UX in the "Account - Metrics" needs to improve. there is some small bug but its bearable in Survey.
I really like the variety of different ways you can use the polls. And they look fun, not serious. Programming them is pretty intuitive, though I've had to reach out a couple of times, and they are quick to respond and stay with you until your issue is resolved. Definitely happy I am using this app!
I used zigpoll to put a poll on my Shopify shop to ask customers what they'd like to see us make next. Customer service was excellent, and the results have been very helpful! I am on the free plan (free for 100 submissions), and as a note, each question answered is a submission, not each completed poll, so you may get to 100 faster than you'd think. Keep your poll short!
The app worked right off the bat and we received positive feedback and helpful information from a customer within the same hour. Very well worth it! Jason reached out to me right away to make sure that it was set up properly.
It's an incredible app. The UI is remarkable, and the data it brought me was invaluable! The paid plans are expensive but if you use it correctly it should pay for itself.
I used this app to create a survey within our website to collect information about our customer base. I like the format and the ease of use within the app and how smoothly it integrates within Shopify. So far out of 4 different survey applications, it has been the most customer-friendly app to use.
I just setup this app yesterday. It was super easy to figure out. I set up a quick survey to see how my users navigated the website, and gave them a discount code for filling out the survey. Then today I set up an email collection. Integration with MailChimp was as easy as copying my API key from Mailchimp and pasting it into a field in the Zigpoll settings area. I'm currently using 2 other methods of collecting user data or having engagement. I think I really like Zigpoll better than either of the others. The user interface is pretty easy to figure out and if you are at a loss of what to do, the examples on the Zigpoll website will surely get you pointed in the right direction.
I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you.