Reviews (392)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.

June 14, 2023

Highly customizable and solid app that has everything one could ask for doing surveys in your ecommerce. Great UX and awesome customer service too.

Garlanda
Spain
1 day using the app
November 9, 2023

oh wow, this was so easy to install and works great within shopify. the app helps us incredibly in gathering information about the behaviour and wishes of our customers. Jason's support is super fast and the app is very intuitive to use. THANK YOU

Ani-Swiss GmbH
Switzerland
1 day using the app
September 26, 2023

As a small business, we love Zigpoll; it boasts remarkable user-friendliness, and the customer service is truly exceptional. We proposed a (minor) update to enhance the user experience, and Jason successfully executed it within a matter of hours. This level of responsiveness is truly remarkable and unheard of! Moreover, it's fantastic for gaining insights into where our customers are discovering ...

My Herbitual
United States
1 day using the app
October 13, 2020

Amazing and professional looking application. Really easy to use and the customer support is beyond fantastic. Would HIGHLY recommend to anyone who requires a poll.

Jordan's Vinyl Garage Inc.
Canada
1 day using the app
December 23, 2023

My quest for my project led me to Zigpoll, and it revolutionized the game! Creating engaging surveys with their drag-and-drop interface is a breeze, even for tech novices like me.

But Zigpoll shines beyond creation. Targeting specific customer segments and analyzing results through intuitive reports and AI-powered insights unlocks actionable gems. Their AI revealed a hidden checkout snag that, ...

Hayalberry
Türkiye
1 day using the app
March 27, 2023

Great experience right off the bat. I'm not advanced with website development and needed a little help. They were quick, pleasant, and very helpful. Thank you!

Andrea Watson Designs
United States
1 day using the app
December 15, 2023

Small independent studio's work, very nice ux in Survey, but the UX in the "Account - Metrics" needs to improve. there is some small bug but its bearable in Survey.

TESCO Building Supplies
Canada
1 day using the app
March 10, 2023

The app worked right off the bat and we received positive feedback and helpful information from a customer within the same hour. Very well worth it! Jason reached out to me right away to make sure that it was set up properly.

OA Publishing
United States
About 23 hours using the app
December 18, 2021

I used this app to create a survey within our website to collect information about our customer base. I like the format and the ease of use within the app and how smoothly it integrates within Shopify. So far out of 4 different survey applications, it has been the most customer-friendly app to use.

Turtle Central Gift Shop
United States
About 22 hours using the app
March 24, 2022

I just setup this app yesterday. It was super easy to figure out. I set up a quick survey to see how my users navigated the website, and gave them a discount code for filling out the survey. Then today I set up an email collection. Integration with MailChimp was as easy as copying my API key from Mailchimp and pasting it into a field in the Zigpoll settings area. I'm currently using 2 other ...

Linda West Cellos
United States
About 22 hours using the app