Reviews (351)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.

September 6, 2024

Jason reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!

The Joy Artist
United States
1 day using the app
September 30, 2024

The app is super easy to use. Also when i found a bug, they resolved the issue within a few hours. Perfect customer support!

HKCC Mall
United States
1 day using the app
October 2, 2024

Works great. Jason from their support team was awesome, he helped me configure my survey exactly how I needed it.

Starburst Goodies
United States
2 days using the app
October 21, 2024

Used the app for a couple of weeks and I'm very happy with the results

Puakenikeni Designs
United States
16 days using the app
October 17, 2024

Best survey app in the Shopify store! Thank you for your great app and customer service.

zeroLabs
Germany
7 days using the app
August 6, 2024

Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.

Jazwares
United States
11 days using the app
November 11, 2024

Cool, easy to use app that really helps with customer insights!

Flora Flora Co
United States
3 days using the app
July 9, 2024

this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. The new AI insights are handy too. Support have been really helpful, fast at responding and willing to help

P.Happi
United Kingdom
5 months using the app
September 2, 2024

Best App for Surveys i know and absolute fantastic customer service. strong recommendation

My Homents Interior
Austria
6 months using the app
September 14, 2024

Amazingly fast customer service with super actionable tips to solve your problems. I got a survey up and running as an embed on a landing page within 30 minutes, including the time it took for me to reach out to the team and ask a question.

Sani
United States
1 day using the app