Reviews (391)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.

November 27, 2024

Great app, and best support. Very easy to use and great results. We started getting feedback from first order after installation. The monthly recap of the answers it is an amazing feature! 100% recommended

Flaska Spain
Spain
About 1 month using the app
November 25, 2024

Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!

Picnic Time Family of Brands
United States
About 1 month using the app
December 6, 2024

Great versatile product

Ballu Baby
United States
15 days using the app
October 6, 2024

Zigpoll is very user-friendly and allowed me to quickly and easily get a custom survey up in my store.

Artlines Design
Canada
October 27, 2024

I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.

AlphaTouch
United States
9 months using the app
December 3, 2024

We've been trying to get good customer feedback for two years and after running one survey via Zigpoll we literally got everything we needed within hours. Great customer support when needed as well via the app. Excited to continue running surveys with this app!

Make It Cute, LLC
United States
6 days using the app
November 18, 2024

The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.

The Rescue Kit Company
United States
20 days using the app
November 13, 2024

Seems to be doing everything I need. Without much efforts.

The team is super reactive, and takes (good) improvement suggestions into account very fast.

We tested a number of survey tools and this is the one we will adopt!

Ideelart
United Kingdom
22 days using the app
October 16, 2024

Works great for any survey. It can write to the customer metafield, which is very useful. Great support as well

FischRacingTech
Canada
Over 1 year using the app
December 6, 2024

Easy to use app with awesome customer service

Terra Labs Design
United States
2 days using the app