Reviews (394)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.
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Seems to be doing everything I need. Without much efforts.
The team is super reactive, and takes (good) improvement suggestions into account very fast.
We tested a number of survey tools and this is the one we will adopt!
So far this app has been excellent and the support is even better. i first used the app to see where the people came from that were purchasing which helped me realize my Facebook ads weren't as successful as Facebooks data might have you believe. I am now using it to ask customers who are abandoning their carts what stopped them from purchasing. this app if use correctly could have some real horsepower.
Had a question and Jason responded quickly with a loom video showing me step by step how to resolve my issue. Highly recommend.
Great app and the support from Jason was even better! Would definitely recommend this app!
Extremely intuitive and excellent customer support!
This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys.
The support team is super responsive and resolved our inquiries while setting up the app quickly.
Fully recommend!
App works exactly as described, the setup is simple and straight forward, the documentation for setup is also very complete. Jason was super responsive when we reached out with a quick question.
I'd recommend this app to anyone!
Fantastic all the way through, has a lot of functions and customer service is above and beyond.
Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records.
The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!
Very happy with the app. The best app for post purchase survey that any store can use. Jason was very helpful getting my questions answered quickly. Thank you!