Reviews (351)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.

October 11, 2024

Very good app, and great customer service

Misia Mae
United Kingdom
About 1 month using the app
August 28, 2024

The app is really great and you can make a ton of adjustments to make it fit perfectly to your needs, including switching the language to any one you like. Also the Support (Jason) is extremely helpful and replied to my questions super fast. I recommend!

Date and®
Switzerland
About 22 hours using the app
August 29, 2024

This is a great app and Jason was a great help in getting things setup & running. I love that the surveys are very customizable from the get go. 10/10 recommend.

lelive africa
South Africa
3 days using the app
November 7, 2024

Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.

gitti
Germany
2 days using the app
July 29, 2024

Fantastic app!

We are getting very high customer engagements after checkout - 1 in 5 customers fill out the survey. Works with Checkout Extensions, flexible, support is very quick to sort out issues. Couldn't be happier with the results.

Ideal Nutrition
United States
13 days using the app
August 20, 2024

Great app with many interesting features. Great staff with quick responses, personal help and customized solutions.

All-time Favourites
Netherlands
21 days using the app
June 27, 2024

This app has been very useful for our business. Easy to set up and I like the aesthetic. I was a little confused about the pricing and Jason responded to my inquiry immediately. He was very helpful and even offered to customize the app to meet our needs. I really like how AI summarizes the responses for you so you can see a common theme at a glance. I also love that it puts the responses by the customer's order. Very useful. All in all, highly recommend!

Rocky Mountain Paw Protection
United States
3 months using the app
July 19, 2024

We've just started using the app and find it full of useful features. The price is quite reasonable as well. Jason has been terrific in answering support questions. Strongly recommend!

Froyda
Germany
11 days using the app
July 3, 2024

L'app permette di fare diverse cose con le survey. In particolare, avevamo bisogno di personalizzare le survey in base alle risposte delle domande precedenti, e Zigpoll offre diverse opzioni per farlo. Inoltre, la UX della survey a front-end è molto semplice e user-friendly, come desideravamo. Infine, ma non meno importante, il supporto ci ha risposto prontamente in due occasioni, fornendo un grande aiuto e apportando modifiche alle funzioni disponibili in base alle nostre esigenze. Super consigliata!

Feral
Italy
3 months using the app
July 13, 2024

Great, intuitive app for integrating surveys into your Shopify store. Lots of flexibility with settings without getting overly complicated. Great support when you have questions. Highly recommend!

Clearly Loved Pets
United States
3 days using the app