Zigpoll Customer Surveys , 269 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants find this app user-friendly and highly customizable, with a variety of question formats and a useful post-purchase feedback feature. The comprehensive dashboard analysis and high survey response rate are appreciated. The support team, including the founder, is known for quick and helpful responses. The app is reasonably priced and doesn't impact store performance, aiding merchants in improving their services based on customer feedback.
Refine
-
By rating
I have just started using the app and it seems to be really useful and versatile.
Also, excellent support! I reached out to Jason and he quickly helped me setting up a customer goal survey on my landing page. Will definitely keep using this app and explore more of its features in the future
Zigpoll has been great in helping us run our post-purchase survey, and Jason's support has been excellent. Had an issue with editing a live survey and some data loss, and Jason was able to push through an update and resolve our issue in just a couple of days. Very much appreciated the quick turnaround and the attentive customer service!
whaou whaou whaou !
I am using it for a couple of days now, and I have to say that it is brilliant.
Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey.
A huge thanks to the developer team for this brilliant app !
I am loving using this survey app so far! Easy to use, not costly and I am already gaining many insights. Really recommended!
Amazing app, highly recommend! Incredible support too :)
My quest for my project led me to Zigpoll, and it revolutionized the game! Creating engaging surveys with their drag-and-drop interface is a breeze, even for tech novices like me.
But Zigpoll shines beyond creation. Targeting specific customer segments and analyzing results through intuitive reports and AI-powered insights unlocks actionable gems. Their AI revealed a hidden checkout snag that, once fixed, boosted conversions!
The true cherry on top? Support. Their team is lightning-fast and helpful, going above and beyond to craft custom surveys.
Comprehensive functionality, very flexible. User interface is very well designed. Great customer support too!
We were using a different system for a post purchase attribution survey and got almost no responses, and the second we installed Zigpoll, customers started using the survey. Now about 40% of people respond, which is wild. It does have a lot of flexibility in how you can customize it, so that's good too. The only downside is that the UX/UI internally is really confusing.
It integrated perfectly straight off the gate and customers actually use it! Amazing app and support team.
This app has been super great to use and support has consistently gone above and beyond! 5+ stars for sure!