Reviews (392)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.

October 17, 2024

Very fast service, good attitude and the product is excellently made!

mileseeygolf
Hong Kong SAR
About 1 month using the app
November 7, 2024

Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.

gitti
Germany
2 days using the app
October 21, 2024

Used the app for a couple of weeks and I'm very happy with the results

Puakenikeni Designs
United States
16 days using the app
September 26, 2024

I've only just set this up on my site, so this is regarding assistance with the setup. Jason was fabulous!

I reached out to set up a time as I was quite confused and later the same day he was available for a video call. He stayed online til I was up and running. No sales pitch to upgrade, nothing other than to help out. I really appreciated it.

Thanks Jason, can highly recommend this customer ...

Lashes of Change
Australia
8 days using the app
October 17, 2024

Best survey app in the Shopify store! Thank you for your great app and customer service.

zeroLabs
Germany
7 days using the app
August 31, 2024

Two reasons to get ZigPoll, actually three!

Reason #1: Easy to use, flexible, customisable
Reason #2: The Developer is responsive, and collaborates with you
Reason #3: It's affordable

Knowing how our customers are finding us has been very useful. We're also sending a 360 survey 48hours after delivery to get more useful insights and engage our customers, rewarding them with a Discount Code.

All of ...

Tashmed
Canada
2 months using the app
September 18, 2024

This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.

Joy & Country
United States
3 days using the app
September 20, 2024

Great platform, has everything we need, most impactful surveys are already pre built too! Plug and play, start getting feedback immediately. We have already made 3 changes to our B2B wholesale store, adding information and changing the layout, reducing friction for buyers.

Pink Liquidation
United Kingdom
5 days using the app
September 3, 2024

Zigpoll has been a fantastic tool for us across all five of our Shopify stores. The insights we've gained are invaluable, helping us make data-driven decisions that genuinely resonate with our customers. Plus, the support from the founder is lightning-fast—it's rare to find that level of dedication. I highly recommend Zigpoll if you're serious about understanding your audience.

BariatricPal Store
United States
3 months using the app
August 20, 2024

We recently integrated Zigpoll into our Shopify store, and it's been a pretty fantastic experience. The software is very customisable, and very easy to tailor to our needs. Installation was a breeze, and it integrates seamlessly with our Shopify, which allowed us to quickly launch our surveys.

The user interface is a bit old-school in design (currently), but very intuitive. This makes it easy to ...

LubeShop
South Africa
25 days using the app