Reviews (350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.
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Jason was super helpful getting us started, and we have gotten a lot of great customer feedback in just over a month of use. This will be a staple of our shopping experience for a long time to come.
The first Survey was so easy to create, and it worked!! Exactly as I hoped it would. It delivered the outcomes we expected too.
We had one issue (user error, not app related), and the response from the help team was exceptional. They followed up a few days later, too.
In a world full of monologues, having meaningful dialogue is unexpected.
I just love Zigpoll Customer Surveys. A lot of great features, but really key for me is the easy internationalization, ability to run & target several different surveys, and the ease of pushing data into other tools for segmentation.
Extremely customizable and the very best support team! Quick responses every time and they've helped us customize it perfectly for what we need. The insights are actionable and the interface is very intuitive.
I really appreciate the ease of use to create different kind of survey that can be adapted to the brand
Absolute game changer this application. You gain so much knowledge about your customer especially the survey on the thank you page (+70% completion rate).
Next to that I would like to mention that Jason, who happens to be the founder, his support is exemplary. Quick and detailed responses who get you onboarded fast!
I would recommend this app to anyone who seeks deeper knowledge of their customers.
Ps
Many apps slow do your store which I did not notice with this app
Zigpoll can be really powerful in terms of attribution if you know how to use it well. Jason is a really helpful guy!
A very comprehensive and flexible app. Really well implemented, easy to understand, with lots of options and first-class support! I had a specific question and was helped within a few minutes. Another issue was also solved directly within a very short time. Super friendly team!
Very powerful and useful app. I like the way it integrates directly with Shopify, but at the same time you can run a survey outside of Shopify which I did for a post abandoned checkout survey. I got excellent quick support from Jason in setting up my surveys. On top of this, the pricing is very reasonable.
We haven't been using this app for long, but I can already see a wide field for experimentation. There are so many possibilities here. And the support is very quick to respond. I recommend it!