Reviews (391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and extensive customization options, enhancing survey integration with Shopify. It's valued for effective analytics tools and its ability to collect post-purchase feedback, aiding in marketing optimization. The support team is praised for their responsiveness and helpfulness. Additionally, its compatibility with marketing tools and CRM systems makes it a vital part of merchants' marketing strategies for understanding customer behavior.
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Very easy to implement. Interface is intuitive. The insight report for open answers really save a lot of time. Only request for exit poll is if there is an accurate way to catch when a customer is leaving without purchasing. But this app is highly recommended!
I just want to say, I installed the app for free(!) and had few questions, I got a response within an hour with video instructions how to tweak something and I got amazed how good response was. Running the app for 2 days and I am very happy with this app!
This app is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. I use it for countless situations involving surveys and beyond, because it’s also extremely flexible.
Not to mention the customer support, which is really fast, straight to the point, and helps you find solutions in specific cases. In my opinion, it’s the best app for surveys, but also for quizzes.
Great customer service
Had a question and Jason responded quickly with a loom video showing me step by step how to resolve my issue. Highly recommend.
Zigpoll has been a fantastic tool for us across all five of our Shopify stores. The insights we've gained are invaluable, helping us make data-driven decisions that genuinely resonate with our customers. Plus, the support from the founder is lightning-fast—it's rare to find that level of dedication. I highly recommend Zigpoll if you're serious about understanding your audience.
I’ve been using this survey tool on Shopify to gather customer feedback, and it's been a total game-changer! The flexibility it offers is unmatched—you can build surveys from scratch or use templates, and it's incredibly easy to input them anywhere in your store. Whether you want a quick poll, open-ended questions, star ratings, or more complex surveys, this platform has you covered. The possibilities feel endless!
The variety of question formats is a huge plus—I've used everything from simple yes/no polls to detailed customer feedback forms, and I love that I can tailor different surveys to different pages of my store. It makes collecting feedback super targeted and effective. Honestly, I can't even list all the amazing features in one review.
The customer service is also top-tier! The owner personally reached out to ask if I had any questions and went above and beyond to help me with a few areas I was confused about. Their quick response and hands-on support made the whole experience even better.
highly recommend this app!
Zigpoll is super simple to use! Customer Service is great.
I have been using Zigpoll for a while now, and it's amazing, it works just as you hope it to, and there are loads of useful features while still being simple to use. I can see a lot of work has gone into it.
And the support is first class, what more can you ask for?!?