Zigpoll Customer Surveys

Zigpoll Customer Surveys

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
5.0 (328)

Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Abandoned checkout campaigns. Uncover common pain points and recover carts.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Highlights
Popular with businesses in United States

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo, Mailchimp, Google Analytics, Gorgias, ActiveCampaign, Checkout Extensions

Customer behavior

Activity tracking, Event tracking, Segmentation, Visitor IP

Marketing and sales

AI insights, Purchase tracking, Abandoned carts

Visuals and reports

Analytics dashboard, Custom dashboard, Custom reports, Data export, Notifications

Form customization

Conditional logic, Custom styles, Drag-and-drop editor, Embedded forms, File uploads, Templates, Multi-page, Pop-ups, Real-time edits, Multi-language

Survey types

Customer satisfaction, Market research, Net Promoter Score (NPS), Product feedback, Post-purchase, Attribution

Submission management

SMS, Email, Data export, Analytics, Customer segments

Pricing

Lite

Free

  • 100 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Basic

$10 / month

  • 200 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Standard

$25 / month

  • 500 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports
  • Hide Zigpoll Branding

Pro

$100 / month

  • Unlimited responses
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports
  • Hide Zigpoll Branding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design, seamless Shopify integration, and extensive customization options, including various question formats and conditional logic. They praise the responsive customer support, particularly noting personalized interactions with the founder, Jason. The analytics are appreciated for providing actionable insights that enhance customer understanding and business operations. Additionally, its reliability and performance are noted for efficiently gathering customer feedback without slowing down Shopify stores. Merchants find it cost-effective, valuing its comprehensive features and positive impact on business performance.

September 16, 2024

Great app, easy to use and perfect support. We are using it for several markets, only thing to improve here might be the translations which need to be set up for each survey again. Also sometimes it's not the most intuitive design, but in the end we manage to set everything up as we would like to and Jason is very helpful and gives quick support. Definitely one of our favorite Shopify apps.

Melvin & Hamilton
France
3 months using the app
July 14, 2024

Zigpoll is incredible, they always keep you updated with statistics of your polls which helps you think of creative solutions for your business, plus Jason was able to personally help me with a feature request called an action slide which allows for a person to first open up a link within the poll before proceeding to the next slide. Thanks a lot, this product is amazing!

AI Music Service
United States
10 months using the app
August 20, 2024

We recently integrated Zigpoll into our Shopify store, and it's been a pretty fantastic experience. The software is very customisable, and very easy to tailor to our needs. Installation was a breeze, and it integrates seamlessly with our Shopify, which allowed us to quickly launch our surveys.

The user interface is a bit old-school in design (currently), but very intuitive. This makes it easy to create surveys and option flows. The output graphs and data are in easy formats too. The simplicity in design makes it quite simple to use and understand, even when working with complicated survey options.

A real standout for us, was our support experience, which has been outstanding. Whenever we reached out with queries, the team responded almost immediately, and resolved any questions, with speed and efficiency. Their dedication to customer service really endeared us to using their solution.

Overall, Zigpoll has been a great tool, with minimal hassle. We highly recommend it to other Shopify store owners looking for a great survey app that works well with Shopify.

LubeShop
South Africa
25 days using the app

Support

Argonautic Labs can answer any questions you have about Zigpoll Customer Surveys.

Developer

Argonautic Labs

400 E 67th Street, New York, NY, 10065, US

Launched

April 23, 2019

More apps like this

4.8 out of 5 stars 71 total reviews Free plan available
Surveys for attribution, customer insights, and feedback.
5.0 out of 5 stars 167 total reviews Free trial available
Post purchase, checkout, NPS, POS & customer feedback surveys
Built for Shopify
4.9 out of 5 stars 188 total reviews Free trial available
High response rate surveys for attribution, feedback, and NPS

Want to add an app?

Try Shopify free for 3 days