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Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Free plan available
Zigpoll Customer Surveys. Trigger surveys for post purchase...

Key values section

Post Purchase Surveys & More

Trigger web or email survey campaigns at post-purchase to collect precise feedback. Use the insights to optimize your sales and marketing.

Expand Your Audience

Use Zigpoll to capture emails and expand on existing user profiles. Pipe your data into Klaviyo, Mailchimp, and more using our integrations.

Gather deep customer insights

Build flexible, responsive, and on-brand customer surveys that will generate a flow of customer insights and inform big business decisions.

App details

Zigpoll Customer Surveys

Zigpoll Customer Surveys

Add Zigpoll to your website and collect feedback for free.

No-code setup in seconds on both Shopify and Shopify Plus. Install the number one rated survey app and get 100 free responses from your customers every month.

Solve for iOS14 & weak marketing channels

New privacy initiatives are degrading the performance of Facebook, Instagram, TikTok, and other social and email marketing channels. Use zero-party data directly from your customers to regain control of your marketing.

Our Philosophy

Ever wonder what your customers are thinking about your products, content or store design? Just ask.

Zigpoll lets you ask key questions at any point during your funnel, including on the post purchase page or in an abandoned cart email.

How it Works

Zigpoll lets you survey your audience using polls and forms. You can create as many surveys as you like and they can be embedded on any page within your store (including checkout and order pages) or sent via email. Every poll can be fully customized to match your website.

Examples

  • Want to find out how customers felt about your checkout process or what lead them to convert? Include a post purchase survey to find out.
  • Want to understand why a customer abandoned his or her cart? Send them a link to your survey in the abandoned cart email and include a coupon code.
  • Want help deciding what new product to make? Ask a multiple choice question or let your customers write in their own answer.
  • Want a quick Contact Us or Feedback Form? No problem. Zigpoll makes it easy to create feedback forms that can live anywhere on your site.
  • Want feedback about how to improve your newest product? Use a long answer slide to ask your customers directly.

These are just a few ways that Zigpoll can be used to gather key insights for your business and increase your sales, email list, and conversion rate.

Feature Highlights

  • Automatically send a poll via email (on fulfillment, abandoned cart, etc..)
  • Post Purchase surveys embedded directly on the "Thank You" page
  • Exit Intent surveys
  • Incentivize participation with discounts and giveaways
  • Ask multiple questions within a single poll
  • Track customer responses to all polls within your site
  • Include customer metadata
  • Capture emails
  • Export data to CSV
  • Enhance your customer profiles
  • Best in class support
  • Copyrighting and strategic assistance
  • Shopify Flow support
  • Integrates with Klaviyo, Mailchimp, GetResponse, Google Analytics, Gorgias
  • Capture Zero Party Data & First Party Data

See How We Stack Up To Other Survey Tools

Compare us others like: Medallia, Survey Monkey, Typeform, Grapevine, Jotform, Qualtrics, Enquire Post Purchase Survey, Google Forms, GetFeedback, Automizely, Privy, OptiMonk, Sales Pop Up, Yotpo, Justuno, Shogun, Vitals, Seguno, PushOwl

Launch date

Fits seamlessly into

  • Shopify Flow

Integrates with

  • Klaviyo
  • Mailchimp
  • Google Analytics
  • GetResponse
  • Gorgias
  • ActiveCampaign
Zigpoll Customer Surveys

Zigpoll Customer Surveys

Add Zigpoll to your website and collect feedback for free.

No-code setup in seconds on both Shopify and Shopify Plus. Install the number one rated survey app and get 100 free responses from your customers every month.

Solve for iOS14 & weak marketing channels

New privacy initiatives are degrading the performance of Facebook, Instagram, TikTok, and other social and email marketing channels. Use zero-party data directly from your customers to regain control of your marketing.

Our Philosophy

Ever wonder what your customers are thinking about your products, content or store design? Just ask.

Zigpoll lets you ask key questions at any point during your funnel, including on the post purchase page or in an abandoned cart email.

How it Works

Zigpoll lets you survey your audience using polls and forms. You can create as many surveys as you like and they can be embedded on any page within your store (including checkout and order pages) or sent via email. Every poll can be fully customized to match your website.

Examples

  • Want to find out how customers felt about your checkout process or what lead them to convert? Include a post purchase survey to find out.
  • Want to understand why a customer abandoned his or her cart? Send them a link to your survey in the abandoned cart email and include a coupon code.
  • Want help deciding what new product to make? Ask a multiple choice question or let your customers write in their own answer.
  • Want a quick Contact Us or Feedback Form? No problem. Zigpoll makes it easy to create feedback forms that can live anywhere on your site.
  • Want feedback about how to improve your newest product? Use a long answer slide to ask your customers directly.

These are just a few ways that Zigpoll can be used to gather key insights for your business and increase your sales, email list, and conversion rate.

Feature Highlights

  • Automatically send a poll via email (on fulfillment, abandoned cart, etc..)
  • Post Purchase surveys embedded directly on the "Thank You" page
  • Exit Intent surveys
  • Incentivize participation with discounts and giveaways
  • Ask multiple questions within a single poll
  • Track customer responses to all polls within your site
  • Include customer metadata
  • Capture emails
  • Export data to CSV
  • Enhance your customer profiles
  • Best in class support
  • Copyrighting and strategic assistance
  • Shopify Flow support
  • Integrates with Klaviyo, Mailchimp, GetResponse, Google Analytics, Gorgias
  • Capture Zero Party Data & First Party Data

See How We Stack Up To Other Survey Tools

Compare us others like: Medallia, Survey Monkey, Typeform, Grapevine, Jotform, Qualtrics, Enquire Post Purchase Survey, Google Forms, GetFeedback, Automizely, Privy, OptiMonk, Sales Pop Up, Yotpo, Justuno, Shogun, Vitals, Seguno, PushOwl

Launch date

Fits seamlessly into

  • Shopify Flow

Integrates with

  • Klaviyo
  • Mailchimp
  • Google Analytics
  • GetResponse
  • Gorgias
  • ActiveCampaign

Lite

Free

  • 100 responses / mo
  • 1 team member
  • Email capture support
  • Customize any poll
  • Shopify Flow support
  • Unlimited polls

Basic

$10/month

  • 1,000 responses / mo
  • 2 team members
  • Email capture support
  • Customize any poll
  • Shopify Flow support
  • Unlimited polls

Standard

$25/month

  • Unlimited responses
  • 4 team members
  • Email capture support
  • Customize any poll
  • Shopify Flow support
  • Unlimited polls

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Ratta Supernote

    Location United States
    Time spent using app 14 days

    Customer support is responsive and helpful, and the product continues to improve and get better. Thanks!

  • Zadie B's Fashions

    Location United States
    Time spent using app 13 days

    I used this app to establish customer service surveys for my company. Being a person that struggles somewhat with super techy data, I asked for a lot of help and also a lot of questions. Jason Zigelbaum was absolutely fantastic!! He answered every question promptly and made it easy to understand and follow. If it was something he could do for me, he would tell me exactly what he needed and then would create exactly what I asked him for!! Best service I have received from any company in a long time!! Thank you, Jason! Thank you Zigpoll!

  • Ateliers Auguste

    Location France
    Time spent using app About 8 hours

    Très bonne application, avec beaucoup de paramètres.
    Peut être en traduite en multi-langue.
    Je recommande !

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