Overall rating Based on 86 reviews
Was having a difficult time in learning how to use the app. Had great customer service experience using support chat. Staff was super friendly, understanding and patient.
The customer service was super responsive and helpful. I had some initial troubles, however their team created a whole new catalog for me so I would not be troubled to do it myself. The catalog is modern looking and will make my life so much easier moving forward!
Easy to use customized invoicing and it is free. Thumbs up
After speaking with customer service on multiple occasions, they went above and beyond to get our situation resolved. Overall, it did cause us to lose a few days for print production, but it is fixed now and that is what matters.
For anyone looking for the most versatile product catalog app, this is by far it. Out of a sea of "plug and play" apps, this is the best bet. Trust us on this one and just download this app if you're really trying to avoid a more comprehensive set of tools like Adobe offers. For us, we needed something quick and for the most part ZINation's tools provide that. The new interface (with some additional features) seems promising and we will stick around to see if they follow through with some of those necessary additional features.
Overall a good app with the potential to be great and customer service that does care about their customers.
ORIGINAL REVIEW 02/03/2017
Extremely upset with this app and company. We spent approximately 120 man hours building two separate catalogs, exported them via PDF, and sent them to our print press company for hard copy proofs. Once the proofs arrived, they required a few edits, so we went back into ZINation to make our changes. To our absolute shock, the entire website interface changed and all our HTML and custom CSS changes are gone. In fact, their is no way to globally edit CSS or HTML anymore.
The new interface may very well work for some users, but why on earth weren't existing users notified of these massive changes that were rolled out? There is no way to recover all our work from the previous version/interface? So, not only are we out the subscription fee that we paid (the lesser cost here), we are out the enormous amount of hours we invested in learning to use their tool and hours of heavy editing of the HTML and CSS templates.
Absolutely the worst experience we have had with any app in Shopify thus far and truly a shame that a good thing could go so bad.
Our advice, invest your time and money in another technology like Adobe and build it yourself. Don't leave the fate of your hard work in someone else's hands, especially ZINation :(
Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store
Fifty Shades Of Grey
You need the paid version to utilize it properly