Reviews (73)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
February 27, 2024

The setup process is very easy, linking to our Shopify store it automatically scanned our store to build its own knowledge base. We have only had to make a few minor wording adjustments to teach it and fill in some blanks, and it adapts very quickly to any changes we make to pages. The responses are phrased very professionally and you can trust even minutes after the initial setup it will be giving accurate answers based on the information it compiled from scanning your store pages. Further, any questions we had after installing the app were answered very quickly by the support team.

Three Peaks GBR
United Kingdom
1 day using the app
April 2, 2024

Amazing App! Fast and optimised answers for our customers with a conversion rate of 15%! Recommended :)

Hike Footwear UK
United Kingdom
23 days using the app
July 1, 2024

Groupe très pro et très réactif

Ma boutique
France
5 months using the app
ZIPCHAT INC replied July 2, 2024

Hello There,

Thank you for your positive feedback!

All the Best,
Zipchat AI - Support Team

January 24, 2024

Beneficial for our company, resulting in increased sales and delivering a positive customer experience. Beyond what AI alone can handle. The customer service is also swift in response to address any issues.

Jackery
United States
About 1 month using the app
ZIPCHAT INC replied March 18, 2024

Thank you for sharing your positive experience with Zipchat! We're thrilled to hear about the increase in sales and the enhanced customer experience your company has achieved with our service. Our team is dedicated to providing swift and effective support to ensure your continued success. Your feedback is greatly appreciated, and we're here to help with any future needs or questions. Here's to more success together! 🎉🚀

May 3, 2024

Impressed so far and its working well, would recommend

SENSIO HOME
United Kingdom
3 days using the app
ZIPCHAT INC replied June 6, 2024

Thank you for your review, really appreciated.

January 11, 2024

We would recommend this app 100%. The replies are well-crafted and accurate.

GANXXET
United States
8 months using the app
December 6, 2023

Die App hat uns geholfen, weniger Kundenanfrage via E-Mail zu erhalten und unsere Umsätze zu steigern. Die AI funktioniert super und gibt präzise Antworten. Durch die Änderungsfunktion kann man Antworten nachträglich bearbeiten und so die künstliche Intelligenz trainieren.

rod & knot
Germany
5 months using the app
May 25, 2023

ZipChat has made a huge difference in my business since I started using it last week, my customers have really been engaging with the chatbot to help them answers their questions! It definitely reduced the amount of support queries I'm manually answering. Great app, well priced.

GlossySilk
Australia
About 1 year using the app
May 26, 2023

Excellente application !
Pratique, les réponses sont parfaites et surtout ! la possibilité de modifier des réponses pour que l'IA apprenne est vraiment un + !
Je recommande les yeux fermés !

Kaitsuko
France
About 1 year using the app
July 21, 2023

Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!

Mool
France
About 1 year using the app
ZIPCHAT INC replied July 22, 2023

Thank you so much for the fantastic feedback! 🚀 We're so happy to hear you're finding ZipChat to be super responsive and always improving. It's fantastic that we're standing out from the crowd. 🌟 Thanks for trying out ZipChat and being part of our community!